- Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
- Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
- Provides patients/caregivers with information and updates
- Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor
- Monitors, manage, and schedules/reschedules appointments from work queues or messages
- Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns)
- Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: Appointments, labs, imaging are prioritized and sequenced appropriately, Patient has followed through on their labs, imaging, and appointments, Medical records (results, office notes, etc) are received on time and available to the provider/care team, Prior authorization is completed, if needed, Appointments, labs, imaging are prioritized and sequenced appropriately, Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner
- Delivers a consistently high level of service, and goes above and beyond to assist customers
- Follows standard processes and workflows to ensure safety and reliability
- Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
- Inform physicians of changes or updates related to their schedules
- Highschool diploma or GED
- Two years' experience, in a healthcare setting/practice:
- Completing scheduling and registration of appointments
- Templating schedules in Epic
- Providing administrative medical support
- Using basic medical terminology
- Practicing good public relations, customer service, time management, prioritization, and patient communication skills.
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Complex Scheduler
2 weeks ago
University of Minnesota Physicians Minneapolis, United StatesWhy M Physicians? · Regardless of role, we recognize that every member of our team is vital The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also ...
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Complex Scheduler
1 week ago
University of Minnesota Physicians Minneapolis, United States Regular, Full timeWhy M Physicians? · Regardless of role, we recognize that every member of our team is vital The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also ...
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Complex Scheduler
1 week ago
Fairview Health Services Burnsville, United StatesOverview · We at Fairview Health Services are adding a detailed Complex Scheduler to join the Orthopedic Scheduling Team at our Burnsville Clinic This position is approved for 48 hours every two weeks and is benefit eligible. Some of the benefits we offer at Fairview include med ...
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Spectrum Dynamics Ramsey, United StatesThe German Railway is not only one of the most important mobility service providers, but also one of the largest engineering firms in Germany. Currently, more than engineers work for us to realize and sustainably maintain new bridges, tunnels, train stations, tracks, and signal s ...
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Sr. Mechanical Engineer
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USPRO Minneapolis, United StatesSr. Mechanical Engineer · Minneapolis, MN · 6 month contract · Secret Clearance Eligible · Responsibilities: · Researches, plans, analyzes, designs, and develops mechanical products such as ammunition handling systems, structures, gun systems, missile launchers, mechanisms, ...
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Radiology Technologist
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University of Minnesota Physicians Minneapolis, United States Full time*Radiology Technologist (Clinics & Surgery Center)* · *Full - Time ( Monday - Friday)* · The Radiology Technologist functions independently within the boundaries of professional practice in performing all major work responsibilities. The technologist performs a wide range of comp ...
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Registered Nurse
5 days ago
Fairview Health Services Minneapolis, United StatesOverview: · Fairview Health Services is hiring a Registered Nurse (RN) for our ICU - Cardiovascular Department at our M Health Fairview University of Minnesota Medical Center - East Bank location in Minneapolis, MN. · We care for patients who have had coronary artery bypass, valv ...
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Sr. Mechanical Engineer
3 weeks ago
GeoLogics Corporation Minneapolis, United States ContractGeologics is seeking a talented Sr. MechanicalEngineerto work with one of our national aerospace and defense partners based in Minneapolis, MN. · In this role, you will work closely with electrical engineering staff or electrical designers to support one or more aspects of the Co ...
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Sr. Mechanical Engineer
4 weeks ago
Apollo Professional Solutions Minneapolis, United StatesSr. Mechanical Engineer · Minneapolis MN · Contract · Pay Rate: $58.28/Hr. · Benefits: per diem, overtime, medical, dental, vision, 401k · Travel: 10% · REQUIREMENTS: Sr. Mechanical Engineer US Citizenship · Our client requires that candidates must be able to obtain DoD Secret P ...
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Registered Nurse
5 days ago
Fairview Health Services Minneapolis, MN, United StatesOverview: Fairview Health Services is hiring a Registered Nurse (RN) on the Orthopedic Med/Surg Unit at the M Health Fairview University of Minnesota Medical Center – West Bank Campus in Minneapolis, MN. The Orthopedic Med/Surg RN will deliver care to medical surgical adult pati ...
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Registered Nurse
5 days ago
Fairview Health Services Minneapolis, United StatesOverview: · Fairview Health Services is hiring a Registered Nurse (RN) for our Emergency Department at our M Health Fairview University of Minnesota Medical Center - West Bank location in Minneapolis, MN. · The registered nurse in the Emergency Department is responsible and accou ...
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Human Resources Director
1 week ago
Consolidated Precision Products Corp Minneapolis, United StatesCPP- Bloomington, MN is looking to hire an experienced Director of Human Resources to join our team. This position will oversee all Human Resources and Environmental, Health and Safety operations including recruiting, hiring, coaching, compliance and recordkeeping. · If you have ...
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Office Specialist III, Casual, HIM Operations
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Hennepin Healthcare Minneapolis, United States Full timeSUMMARY: · We are currently seeking an Office Specialist III to join our HIM team. This casual(no benefits)role will primarily work on-site (Schedule: day/evening shift as needed including weekends. No regularly scheduled hours - hours assigned/available based on PTO/sick call ...
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Field Service Specialist
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Insight Global Minneapolis, United States**ENTRY LEVEL** ON THE ROAD- No Office Work · Mileage is expensed at $0.67 per mile on top of hourly pay · Overtime is available · Must Haves: · High school diploma or, GED · Some knowledge of PC/ any type of technology repair experience in a customer field environment OR 2 yea ...
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Human Resources Director
1 week ago
Consolidated Precision Products Corp Minneapolis, United StatesCPP- Bloomington, MN is looking to hire an experienced Director of Human Resources to join our team. This position will oversee all Human Resources and Environmental, Health and Safety operations including recruiting, hiring, coaching, compliance and recordkeeping. · If you have ...
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Tax Manager
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NO WEEKENDS Pharmacy Technician I
5 days ago
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Program Manager III
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SAP Solutions Architect
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Specialty Scheduling Coordinator
2 weeks ago
University of Minnesota Physicians Minneapolis, United States Full timeWhy M Physicians? · Regardless of role, we recognize that every member of our team is vital The Specialty Scheduling Coordinator assists specialty patients, family and health care providers within the specialty service line with all scheduling and appointment coordination needs. ...
Complex Scheduler - Minneapolis, United States - University of Minnesota Physicians
Description
Why M Physicians?Regardless of role, we recognize that every member of our team is vital The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
Complex Scheduler OverviewKey responsibilities include but are not limited to:
Minimum Qualifications:
Location: At this time, this position will be working remote. (MN residents only)
Hours: 1.0 FTE (Monday-Friday)
Benefits: This is a benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.
