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Sr. Salesforce Business Analyst - Baltimore, United States - Systems Plus
Description
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further Experience this family oriented company who takes pride in you and will help you grow where your passions lie.
Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.
Our employees are our most valued asset and we invest in our people because we are in it for the long term.
We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.
Systems Plus is the company for you Experience the difference and let's talk about your future at Systems Plus today.
Position TitlePosition Title
Sr. Salesforce Business Analyst
Position Type
Position Type
Full Time
Position Location
Position Location
Arlington, VA (Must reside in DC/MD/VA)
Tracking Code
Tracking Code
01038
Daily Responsibilities
Works with clients and end users to gather, understand, and definebusiness requirements.
Participates and leads key meetings with clients including requirementgathering sessions, user acceptance testing, and end user training.
Develops user stories and to-be process flows to support the design anddevelopment of Salesforce solutions for our clients.
Works collaboratively with team members to design a solution that willmeet a client's business requirements and fulfill user stories.
Complete the configuration for user stories within Salesforce,AppExchange products, or other cloud-based technologies.
Collaborate with developers to unit test and verify that solutions meet therequested business requirements.
Creates demo and training material for new and existing applicationusers.
Proven ability leveraging analytical and problem-solving skills in a fast-paced environment.
Strong presentation, communication (written and verbal) skills, andinterpersonal skills.
Required:
Years of Experience (min)
5+ years of experience as a CRM Business Analyst or Product Owner formid-to-large sized organization(s).
3+ years of consulting experience throughout theimplementation of the full Software Development Lifecycle (SDLC) - agilemethodology experience preferred
Required:
Degree
BS/BA degree in Computer Science, Information Sciences, or related ITdiscipline
Allowable Substitution:
Additional ten (10) years of related professionalexperience can be substituted for a BS/BA degree
Preferred:
Certifications
Salesforce Certified Service Cloud Consultant
Required:
Experience
Proficient with leveraging and configuring Salesforce AppExchangeproducts to develop a solution
Hands-on experience using Salesforce or similar CRM Products to advisestakeholders on business solutions including workflows, validation rules,and security controls etc.
Experience with configuration and familiarity custom development.Experience soliciting, gathering, and analyzing user input andrequirements.
Experience documenting requirements, transforming requirements to userstories and creating to-be process flow diagrams.
Experience collaborating with business stakeholders.
Detail-oriented individual with the ability to quickly ramp up on new clients,their business needs, and technologies.
Ability to juggle and prioritize multiple tasks within a collaborative team environment.
Strong presentation and communication skills
Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.
Required:
Clearance
Must currently hold an Active Secret clearance
About Systems Plus
Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors.
From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients.With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more.
Through our diverse portfolio of clients and capabilities we power vision and insight—discover what's possible with a Small Business that thinks BIGInterested individuals should email their resume with salary expectations and with a cover letter to
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