- Genuine commitment to the Bottleneck culture; be a team player.
- Ensure that the overall guest experience exceeds expectations, including greeting guests with warmth and anticipating their needs.
- Use tact and good judgment when dealing with guest challenges, responding to guest needs with patience, respect, and courtesy.
- Follow all steps of service.
- Assist with clearing, cleaning, and resetting tables.
- Check and maintain restrooms.
- Comply with all safety and sanitation (including handwashing) guidelines and procedures.
- Be proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines.
- Support To-Go orders as needed.
- Other duties will be assigned as needed.
- Must be at least 18 years old.
- At least 6 months of restaurant or customer service experience preferred.
- Ability to work collaboratively in a fast-paced work environment.
- Ability to create memorable guest experiences.
- Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
- Ability to work a varied schedule, including nights and weekends.
- Good judgment skills and adaptive attitude.
- Must be upbeat, outgoing, and positive.
- Ability to stand/walk and stay focused and alert for extended periods of time.
- Ability to effectively communicate on the telephone.
- Ability to lift up to 35 lbs.
- Ability to maintain a warm, hospitable demeanor in a busy environment.
- Outstanding interpersonal skills
- Outgoing, polite and patient.
- Excellent communication skills
- Satisfaction focused.
- Must be able to stand for full shift.
- Must be able to lift at least 25 pounds.
- Must have good hearing for accurate communication with guests.
- Must be able to use hands and fingers to handle and feel objects and tool controls.
- Must be able to work in areas of loud noise.
- Required to frequently reach, bend, stoop, and carry.
- Must be able to work in both warm and cool environments; indoors and outdoors.
- Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Extended periods of standing and walking to different parts of the restaurant at different levels
- Fast paced hands on position.
- Dining facilities are both outside and inside Lighting is maintained at a low level.
-
Host
1 week ago
Le Meridien Chicago Oakbrook Center Oak Brook, United States**POSITION OVERVIEW** · The Host presents a positive first impression of the outlet's friendliness, excellent service, and high standards. They are responsible for managing the seating charts for the outlet and greeting guests upon arrival before seating. They assist in maximizin ...
-
Host
1 week ago
Restoration Hardware Oak Brook, United StatesRH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. · The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabli ...
-
Lead Host
1 week ago
Antico Posto Oak Brook, United States**Hiring Immediately: Lead Host**** · **Benefits**: · - BCBS health insurance & other options including dental · - Employee Assistance Program (EAP) · - Restaurant discounts · - Opportunities for career growth · Antico Posto is an intimate Italian Cafe and Wine Bar carefully tuck ...
-
Host/hostess
1 day ago
Denny's Oakbrook Terrace, United StatesThis job posting is for employment at an independently owned and operated franchisee of Denny's. · At Denny's, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny's · As a Host/Hostess, you play a special role for our ...
-
Host / Reservationist
1 week ago
Ditka's Restaurant Group Oakbrook Terrace, United States**Benefits**: · - Employee discounts · - Paid time off · **Job Summary** · Cheerfully greets and seats all Guests in a friendly manner and assists in maintaining the overall Guest flow of the restaurant. Addresses Guests on their entrance and departure in a manner such that will ...
-
Host/hostess
1 week ago
SABRINA'S CAFE Oakbrook Terrace, United States**Responsibilities**: · *Greeting customers and making them feel welcome *Assisting them with our points system Fivestar *Checking Id's and serving responsible. *Light cleaning · **Qualifications**: · *Friendly and outgoing personality *Ability to listen and communicate effective ...
-
Host/hostess
6 days ago
Marriott International, Inc Chicago, United States**Número de Empleo** · **Categoría de Empleo** Food and Beverage & Culinary · **Ubicación** Renaissance Chicago Downtown Hotel, 1 West Wacker Drive, Chicago, Illinois, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de ...
-
Host
1 week ago
Ramsay's Kitchen - Naperville Naperville, United StatesOur Host Team is responsible for providing the Gordon Ramsay standard of remarkable experiences and exceptional hospitality to our guests. The Host Team enriches the guest's experiences by creating a lasting impression of the brand upon guests entering and leaving the restaurant. ...
-
Vip Host
5 days ago
ZH Enterprises Berwyn, United StatesOur purpose is to provide an exciting and unique experience through high class service, incomparable hospitality, and incredible entertainment. We are defining luxury through the finer details. · We take pride in our customer service making every guest experience unique and speci ...
-
Host
5 days ago
Paisans Pizzeria Oak Lawn, United StatesPosition Title- Department- Reports to- Host- Front of House- Manager- Employment Status- FLSA Status- Effective Date- Temporary Full-Time Part-Time- Non-Exempt Exempt · - 11/1/2023**Position Summary**: · The Host provides warm, friendly, and immediate greetings to guests at the ...
-
Host
2 days ago
Smith & Wollensky Chicago, United StatesMUST BE AVAILABLE During the week and weekends · Must be available for the Hours of 2pm to close (9:30-11pm) depending on the day. · **Responsibilities**: · - Greet and welcome guests as they arrive at the restaurant · - Escort guests to their tables and provide them with menus · ...
-
Host
1 week ago
HIDE+SEEK Chicago, United StatesNestled in the heart of Restaurant Row, **HIDE+SEEK** is seeking a hardworking and dedicated **Host**. · **Responsibilities**: · - Reservation Management software experience (Open Table a bonus) · - Positive and professional guest interaction that leaves a lasting impression · - ...
-
Host
1 week ago
Gordon Ramsay Burger - Chicago Chicago, United StatesOur Host Team is responsible for providing the Gordon Ramsay standard of remarkable experiences and exceptional hospitality to our guests. The Host Team enriches the guest's experiences by creating a lasting impression of the brand upon guests entering and leaving the restaurant. ...
-
Host
1 week ago
Ella Elli Chicago, United StatesElla Elli is looking for a host to join our team part-time. We are a small, tightly knit team of service industry professionals seeking someone with a positive attitude, integrity, and experience who is able to take charge of our book. · Ella Elli is a casual fine dining restaura ...
-
Host
3 days ago
DUSEKS LLC Chicago, United StatesMariscos San Pedro is an upcoming Mexican seafood restaurant located in Pilsen by the owners of Taqueria Chingon, Obélix, and Le Bouchon set to open mid-June. · The Pilsen community is a thriving center of culture and hospitality, and our hope is that the property at 18th & Allpo ...
-
Host
1 week ago
Avli restaurant Chicago, United States**Job Details** · Avli is looking for a full-time and part-time Hosts for our Lakeshore East location · **Summary** · Avli Restaurants are creative Greek, where tradition meets contemporary elegance and guests experience our core philosophies of Philoxenia (hospitality), Kefi (jo ...
-
Host
1 week ago
Il Porcellino Chicago, United States**Hiring Immediately**:Host**** · **Benefits**: · - BCBS health insurance & other options including dental · - Employee Assistance Program (EAP) · - Restaurant discounts · - Opportunities for career growth · Il Porcellino, located in the heart of River North in downtown Chicago, ...
-
Host
1 week ago
Staypineapple Chicago, United StatesStaypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a diffe ...
-
Host
1 week ago
Tangled Roots Brewing Co. Glenview, United States**We are tangled up in small town roots here at Tangled Roots Craft Beer and Kitchen** · **Our name reflects that our company is made up of different people from different places all tangled together with one common goal - bringing a remarkable small-town hospitality experience t ...
-
Host
1 week ago
Tre Dita Chicago, United States**Hiring Immediately**:Host**** · **Benefits**: · - BCBS health insurance & other options including dental · - Employee Assistance Program (EAP) · - Restaurant discounts · - Opportunities for career growth · Tre Dita, slated to open in late 2023 in the St Regis Chicago, will be l ...
Host - Oak Brook, United States - Bottleneck Management
Description
Position:
Host
Who is Bottleneck Management?
Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we've been about genuine people and genuine hospitality. We've grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.
Core Values
Understand the wants and needs of others
Support others through words and actions
Empower each team member to excel
Enjoy each other, our guests, and our time at work
We believe it's our people that make us strong, so we're committed to finding driven, hospitable, upbeat, and intelligent teammates.
We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts.
Position Summary
Our Hosts are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team.
The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave.
Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked, and orderly.
Primary Responsibilities and DutiesEssential Functions:
Qualifications and Skills:
Must Be/Have:
Hours of work:
Ability to work a varied schedule, including nights and weekends.
Supervisory Responsibilities:
N/A
Reports To:
General Manager
Department:
FOH Operations
Work Environment/ Physical Demand:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
