Host - Chicago, United States - Smith & Wollensky

Smith & Wollensky
Smith & Wollensky
Verified Company
Chicago, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
MUST BE AVAILABLE During the week and weekends

Must be available for the Hours of 2pm to close (9:30-11pm) depending on the day.


Responsibilities:


  • Greet and welcome guests as they arrive at the restaurant
  • Escort guests to their tables and provide them with menus
  • Maintain a clean and organized host/host station
  • Answer phone calls and assist with reservations or inquiries
  • Manage the waitlist and notify guests when their table is ready
  • Collaborate with servers and kitchen staff to ensure smooth service
  • Handle guest complaints or concerns in a professional manner
  • Process payments using the POS system

Experience:


  • Previous experience in guest relations or customer service is preferred
  • Strong phone etiquette and communication skills
  • Ability to multitask and prioritize in a fastpaced environment
  • Knowledge of hospitality industry practices and standards
  • Familiarity with Aloha POS system is a plus
We are looking for a friendly and outgoing individual who enjoys providing excellent customer service.

As a host/host, you will be the first point of contact for our guests, creating a positive impression and ensuring their overall satisfaction.

If you have a passion for hospitality and enjoy working in a team-oriented environment, we would love to hear from you.


Job Type:
Part-time


Pay:
From $16.00 per hour


Expected hours:
per week


Shift:

  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Ability to Commute:

  • Chicago, IL preferred)

Ability to Relocate:

  • Chicago, IL 60654: Relocate before starting work (preferred)

Work Location:
In person

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