Host - Chicago, United States - Smith & Wollensky
Description
MUST BE AVAILABLE During the week and weekendsMust be available for the Hours of 2pm to close (9:30-11pm) depending on the day.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Maintain a clean and organized host/host station
- Answer phone calls and assist with reservations or inquiries
- Manage the waitlist and notify guests when their table is ready
- Collaborate with servers and kitchen staff to ensure smooth service
- Handle guest complaints or concerns in a professional manner
- Process payments using the POS system
Experience:
- Previous experience in guest relations or customer service is preferred
- Strong phone etiquette and communication skills
- Ability to multitask and prioritize in a fastpaced environment
- Knowledge of hospitality industry practices and standards
- Familiarity with Aloha POS system is a plus
As a host/host, you will be the first point of contact for our guests, creating a positive impression and ensuring their overall satisfaction.
If you have a passion for hospitality and enjoy working in a team-oriented environment, we would love to hear from you.
Job Type:
Part-time
Pay:
From $16.00 per hour
Expected hours:
per week
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- Chicago, IL preferred)
Ability to Relocate:
- Chicago, IL 60654: Relocate before starting work (preferred)
Work Location:
In person
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