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    Junior Operations and Customer Support Role - Denver, United States - Thejunktrunkco

    Thejunktrunkco
    Thejunktrunkco Denver, United States

    3 weeks ago

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    Description

    Position title Junior Operations and Customer Support Role Description When our Founder, Nathan Schweid began hauling junk with his dad's 1998 Ford Ranger pickup truck while finishing up college at the University of Colorado Boulder, his vision at the time wasnt anything other than to help out his neighbors and save a few extra bucks along the way.

    Fast forward 6 years and The Junk Trunk team has evolved into a leading force within the junk removal industry. Our mission driven approach to business and how we choose to operate has led us to consistently find ways to exceed and evolve the industry standard.

    Role As the Junior Operations Associate and Customer Support Lead at The Junk Trunk, you will work alongside the owners of the organization to learn and take ownership of the operations process and the success of our clients' experiences. Because of the level of responsibility, we are seeking candidates with a track record of entrepreneurship, and who show a strong ability to problem-solve, and work with minor direction.

    Qualifications

    You have excellent communication skillsboth written and verbal

    Have an entrepreneurial mindset and are eager to learn, experiment, and continuously strive to improve personally and professionally

    Are highly adaptable and able to operate effectively in a rapidly changing startup environment

    Are highly organized and able to prioritize and track multiple initiatives at once

    Have solid analytical skills, and are able to leverage data to drive key decisions

    Are excited to build strong relationships with colleagues and clients

    Have a strong track record of delivering what you set out to do (and letting management know when unexpected delays happen)

    Are able to work independently, with support from ownership

    Are eager to proactively take on new responsibilities

    Junior Operations Associate

    Plan, assign, and execute all jobs for each day

    Ensure each crew is effectively managed

    Ensure all daily activities are completed by employees

    Develops a plan for getting the trucks to the first jobs BEFORE the employees come in

    Ensures trucks get scheduled to be maintained/ repaired as needed

    Manage/ delegate any tasks, training and discipline as required to keep The Junk Trunk operating smoothly, ensuring on time performance, happy customers and sales growth

    You will lead a team to solve problems

    Drive the end-to-end implementation of high-impact projects, from initial planning to launch

    Identify opportunities to improve our processes and implement them

    Additional Skills

    Proficient in Excel / PowerPoint

    The ability to communicate in additional languages Spanish is a bonus

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