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branch manager - Anderson, United States - STAR Financial Bank
Description
** BRANCH MANAGER - MAIN STREET**
**Job Category****:** Retail **Requisition Number****:** BRANC02256 Showing 1 location **Job Details**
**Description**
As a Branch Manager, essential duties include:
Responsible for all daily operational functions of a branch location such as staff, security, audits, compliance, facilities maintenance and operational policies and procedures.
Ensures that operating procedures are followed.
Maintains and updates knowledge relating to changes in Bank products, services and procedures.
Provides guidance and training to staff related to job expectations, problems, exceptions and adjustments.
Ensures that all employees are adequately trained and cross-trained in appropriate functions.
Responsible for appearance and operation of the physical branch location.
Manages and coaches the staff in addition to other Human Resources responsibilities such as: hiring, and if necessary disciplinary action and dismissal, setting and monitoring annual and quarterly goals, coaching, career development, completing timely performance appraisals, and approving merit increases.
**Skills Needed**
Proven results in an inside sales capacity.
Ability to provide superior customer service through face to face and phone conversations.
Demonstrated technical ability to perform required duties and the ability to keep current on new products, loan promotions, and all services offered, including mobile banking and other electronic delivery technology.
Demonstrated leadership and coaching skills.
Excellent oral and written communication skills.
Strong attention to detail.
Strong organizational and follow-up skills.
Ability to prioritize workload and meet required deadlines.
Ability to maintain a high level of confidentiality in every aspect of this position.
Proficiency in computer skills, including Microsoft Office Suite products.
Equal Opportunity Employer MFDV
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
Bachelors or better in Business Administration or related field.
**Experience**
**Required**
**2 years:** Combination of Teller/Personal Banking experience and leadership.
**Licenses & Certifications**