- Process cash and non-cash banking transactions efficiently and accurately while providing premier customer service.
- Open accounts and cross sell products and services to meet customer financial needs and identifies referral sales opportunities.
- Balance cash drawer daily and Vault and ATM regularly with accuracy.
- Responsible for direct participation in the achievement of both personal and branch sales goals.
- Adhere to all retail and bank policies and procedures, audit and compliance guidelines, and complete required training promptly.
- Supervision of the personal bankers in the absence of a branch manager.
- Responsible for teller training for new hires to include CSI and branch capture.
- Assist with daily, monthly, and quarterly operational responsibilities as directed by the branch manager.
- Provide operational support for branch and bank staff members.
- Perform other duties and responsibilities as assigned.
- High school diploma or equivalent required.
- Minimum six months previous cash handling experience required.
- Previous supervisory experience in a retail environment preferred.
- Ability to travel between our Indianapolis and Carmel branches as needed.
- Retail banking and/or sales experience preferred.
- Excellent verbal and written communication skills and strong leadership skills needed.
- Strong organizational skills with the ability to resolve customer problems in a professional and efficient manner.
- Ability to work well in a team environment to service customers.
- Proficient knowledge of MS Office is preferred.
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Assistant Branch Manager - Carmel, United States - Merchants Bancorp
Description
Job Type
Full-time
Description
The Assistant Branch Manager is responsible for providing premier customer service to both existing and potential customers completing a wide range of banking transactions. This position also provides supervision and mentoring to Personal Bankers, establishes centers of influence to develop new deposit and lending customers, and maintains management duties in the absence of the branch manager.
A successful Assistant Branch Manager will focus on customers, staff, and individual responsibilities to create a positive environment marked by accountability, follow-through and positive outcomes.
After one year as an Assistant Branch Manager, you will know you were successful if you...
What we are looking for...
We are very proud of being recognized both nationally as one of the top-performing public banks in the US. By S&P Global Market Intelligence and locally as a Best Place to work in Indiana for seven consecutive years. Learn more about this read more here.
