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The Franklin Inst Philadelphia, United States**The Franklin Institute, **the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an unders ...
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Contact Center Representative
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NJM Insurance Trenton, United StatesDo you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center · Join a best-in-class team that has been certified by ...
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NJM Insurance Group Trenton, United StatesDo you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center · Join a best-in-class team that has been certified by ...
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NJM Insurance Group Trenton, United StatesDo you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center · Like the look of this opportunity Make sure to apply ...
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NJM Insurance Trenton, United StatesDo you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center · Join a best-in-class team that has been certified by ...
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Underwriter - Contact Center
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Contact Center Specialist
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Contact Center Representative
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Hackensack Meridian Health Edison, United States**Overview** · Our team members are the heart of what makes us better. · At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. ...
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Contact Center Representative
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Hackensack Meridian Health Edison, United StatesOur team members are the heart of what makes us better. · At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitiv ...
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Contact Center Specialist
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3i Infotech Edison, United StatesJob Title: Genesys Techno-Commercial Specialist · Job Location: Edison, NJ · Duration: Fulltime · Job Overview As a Genesys Techno-Commercial Specialist, you will play a pivotal role in driving the success of our Genesys-related solutions. You will be responsible for both tech ...
Licensed Account Representative- Contact Center - Trenton, United States - NJM Insurance Group
Description
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 4-time recipient of the Forbes Best Employers in New Jersey about joining our Contact CenterJoin a best-in-class team that has been certified by J.D.
Company paid training and professional state licensure.
Potential annual bonus incentive worth up to 7.5% of your first year's base salaryHybrid work schedule once training is completedAn outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8%The OpportunityNJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center.
As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance.
On our team, you will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.
Available Shift(s):
DAY SHIFTMonday-Friday 9:45AM - 6:00PM & every Saturday 8:30AM - 4:45PM1 Weekday & Sundays offResponsibilitiesDeliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound callsProvide coverage options best suited to accommodate individual needs and administer transactions when necessaryDemonstrate effective time management to achieve performance goals/targetsProvide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.
RequirementsExcellent verbal and written communication skillsStrong computer and navigation skills including proficiency in Microsoft Outlook and WordAccurate keyboarding skillsSuperior listening skillsStrong multi-tasking abilityPrior customer service or contact center experienceQuiet, distraction-free work area at homeHigh School Diploma or GED is required; an associate's or bachelor's degree is desiredBilingual skills are valued, but not requiredPersonal Lines Authority License is a plusAdditional Benefits Offered:
Medical Insurance (Blue Cross Blue Shield)
Dental Insurance (Delta Dental)Vision (Delta Vision/ VSP)Flexible Spending AccountDiscounts on NJM auto insuranceTuition reimbursementLife insurancePlus, additional company discounts for items like travel, service, car rental and moreLegal Disclaimer:
NJM is proud to be an equal opportunity employer.
We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
