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Senior Applications Analyst - West Columbia, United States - Burr & Forman
1 week ago
Description
Burr & Forman LLP has an immediate opening in ourColumbia, SC, Birmingham, AL, or Atlanta, GA
office for a full-time
senior applications analyst . This position is a unique opportunity to join a firm that prioritizes our clients, colleagues, and communities. If you're a service-minded professional with intellectual curiosity and excellent work ethic, please consider joining our team.
We offer a competitive salary complimented by a full range of benefits including medical, dental and vision insurance, life and disability insurance, 401(k), profit sharing, and generous paid time off.
The Senior Application Analyst is responsible for the management, analysis, and enhancement of various software applications critical to the firm's operations.
KEY CONTRIBUTIONS
Provide day-to-day technical support for assigned applications, including issue resolution, troubleshooting, and incident management
Ensure the smooth functioning of applications, minimizing downtime and service interruptions
Collaborate with business stakeholders to understand their application needs, functional requirements, and user workflows, and translate into actionable tasks for development or enhancement
Analyze existing application systems, identify weaknesses, and propose improvements to optimize performance, efficiency, and user experience
Conduct thorough testing of software applications to ensure their functionality, performance, and security
Manage the implementation and deployment of new applications or updates
Create and maintain detailed documentation, including user guides, system configurations, and application-related information
Assist in data migration, integration, and validation processes, ensuring data accuracy and consistency across applications
Develop and conduct training sessions for end-users/peers to ensure proper understanding and effective utilization of applications
Collaborate with external software vendors to troubleshoot and resolve issues related to third-party applications
Ensure that applications comply with firm security policies and industry regulations; participate in security assessments and vulnerability remediation efforts
Suggest and implement improvements to enhance the overall IT infrastructure based on emerging technologies, industry trends, and best practices related to application management
THE ESSENTIALS
A bachelor's degree in computer science or related field and/or equivalent combination of education and experience
Two or more years of experience supporting desktop technology in a professional services environment preferred
Strong knowledge of software application lifecycles
Familiarity with various databases and legal vertical software systems
Proficiency in application integration and data exchange techniques
Excellent problem-solving skills and the ability to analyze complex issues
Strong communication skills to collaborate with stakeholders at all levels
Certifications in relevant technologies (e.g., ITIL, SQL, etc.) are advantageous
Highly organized, detail-orientated, proactive with a desire to take ownership
Balance competing priorities and work effectively in a fast-paced environment, exercising patience and professionalism during stressful situations
Ability to work independently and with a team
EOE/M/F/Vet/Disabled
Burr & Forman LLP is an equal opportunity employer and is committed to recruiting, hiring, developing, and promoting lawyers and staff without regard to age, race, color, religion, sex, national origin, military and protected veteran status, sexual orientation, gender identity or expression, transgender status, sex stereotyping, or disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr