- Design, develop, and implement various dashboards to create visibility, reduce risk, and improve productivity in DC Operations
- Set up and monitor system health and operational and application metrics
- Root cause analysis of operational issues
- Able to independently troubleshoot issues within the teams' system.
- Prepare weekly and monthly operations reports as a result of collecting, analyzing, and summarizing information.
- Identify cost-saving areas and system inefficiencies
- Identify and action trends within the system
- Work with all levels within the business unit to resolve issues.
- Prepares end-users to utilize the system by conducting training.
- Provides reference for end-users by contributing to documentation; providing support and help.
- Maintains professional and technical knowledge by staying abreast with the latest industry trends; reviewing professional publications; and upskilling on technology
- Participates in long-term and short-term data analysis and tooling with a focus on increasing productivity, lowering fixed and variable costs, and improving customer experience.
- Measure and report results regularly and provide recommendations for continuous improvement.
- Assists more senior analysts with investigations/tools
- Customer-centric
- Proactive
- Energetic
- Direct, solutions and results-oriented
- Innovative problem solver
- Curious thinker who understands technical topics beyond the average reader
- Exceptional written and verbal communication skills
- Organizational and business savvy
- Bachelor's Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, or Engineering
- In the event that you do not have a bachelor's degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of operational support experience in a software/technology environment.
- 2 years of operational support experience in a software/technology environment
- In-depth understanding of best practices relating to system support and monitoring
- Experience building applications with Low-code builders (e.g. Flutterflow, Appgyver, Appsheet, etc.)
- Good database knowledge, including the ability to write and optimize complex queries using SQL
- Experience with one or more system monitoring and alerting system
- Experience designing and developing reports
- Server and Networking experience beneficial
- Understanding and experience in one of the following environments will be beneficial: Supply Chain & Logistics, WMS
- Prior experience within an ecommerce company or warehouse experience will be beneficial
- employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it's all in the execution after all.
- We love what we do and what we are creating.
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed, and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenges the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for
- thinks like an owner of the business.
- is SMART, has INTEGRITY, and is HARDWORKING
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Description
, a leading South African online retailer, is looking for a highly talented Application Analyst to join our team in the Cape Town Distribution Centre.
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Operational Analytics Manager
Your responsibilities will include:
Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.
