- Maintain existing customer account (REVENUE) by maintaining direct customer communications as required, being a liaison for technical inquiries, addressing field or quality concerns, and providing customer service.
- Support timely collections of accounts receivable (WC) upon escalation by collections group when resolution require commercial negotiation.
- Provide sales forecast on current book of business (ENABLER)
- Facilitate Request for Quote response with proper organizational support (REVENUE)
- Support P&L and WC for product lines and associated activity (WC, EBITDA) thru direct accountability for LTA, price reductions, price rejuvenation with proper organizational approval and support organizational activities for VA/VE, inventory control, payment terms and premiums.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development. (ENABLER)
- Ensure customer satisfaction (ENABLER)
- Lead and support development of business plan and sales strategy for the market that ensures attainment of company sales goals and profitability (REVENUE, EBITDA, WC) by performing market research, competitor analysis and customer surveys, gather customer requirements; initiating and coordinating development of action plans; develop business case / white paper with cross functional team support; and deliver RFQ response and negotiate terms with proper organizational approval.
- Support business development team with industry, competitor and market intelligence (ENABLER)
- Support cross-selling initiatives with BU team.
- Education and Experience:
- Bachelor's Degree in Engineering or related field
- Minimum 5 years of Account / Project Management experience
- 8 years of electrical distribution systems experience
- 8 years of injection molding, metal stamping and component assembly experience
- Previous role with key OEM/ Tier account; either Light Vehicle (Ford, GM, Chrysler, Delphi, Lear, Yazaki) or Commercial Vehicle (Daimler Truck, Paccar, Volvo)
- Skill/ knowledge requirements:
- Proven Account Management skills required to order to create, maintain and enhance customer relationships
- IS/TS/QS Procedures and Standards
- Engineering Standards
- MS Office Proficiency
- Cost reporting and reconciliation
- Change Control
- Skilled negotiator
- Excellent written and oral communication skills
- Business/Technical Knowledge:
- 8 years of electrical distribution systems experience
- 8 years of injection molding, metal stamping and component assembly experience
- Previous role with key OEM/ Tier account; either Light Vehicle (Ford, GM, Chrysler, Delphi, Lear, Yazaki) or Commercial Vehicle (Daimler Truck, Paccar, Volvo)
- Working Conditions:
- Must be able to travel up to 25% of the time, both domestically and internationally.
- Medium physical activity - ability to lift up to 25 pounds.
- High level of initiative and works well in team environment
- Able to manage stressful situations and deadline pressures
- Plans and executes responsibilities with minimal direction
- The position is a regular active, full time role with competitive total rewards.
- We are a EOE Minorities/Women/Disabled/Vets/VEVRAA Federal contractor.
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Account Manager - Vancouver, United States - Motherson
Description
Job DescriptionVANCOUVER, WA
MANAGER, ACCOUNT
POSITION SUMMARY
The primary objectives of this position are to maintain existing book of business and secure new business orders to increase the book of business. The account manager should: develop and maintain relationships with the company's new and existing customer base; identify new business opportunities; and secure new orders.
Your tasks.
Motherson is a multinational, people-focused enterprise serving a diversified industry range with a broad range of products and services, and is one of the 22 largest automotive suppliers worldwide. With facilities spread across 41 countries and the strength of 135,000 employees, the company has a truly global environment where diversity and inclusion drive our culture. PKC Group , a member of Motherson Group is a trusted partner in the global commercial vehicle wiring harness industry. We provide our customers, leading industry expertise with a full-service concept of design capabilities and deliver tailored, cost-efficient solutions to them. Our unique know-how in managing the complexity of customized products and the ability to integrate into the customers operating environment provides a competitive advantage to our customers. If you are passionate about making an impact, we invite you to be part of our team.