Jobs
>
Lake Worth

    Customer Service Associate Representative - Lake Worth Beach, United States - Pyramid Consulting

    Pyramid Consulting
    Pyramid Consulting Lake Worth Beach, United States

    1 week ago

    Default job background
    Description

    Immediate need for a talented Customer Service Associate Representative. This is a 03+ Months contract opportunity with long-term potential and is located in Wellington, FL(Remote). Please review the job description below and contact me ASAP if you are interested.

    Job ID:

    Pay Range: $16.25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

    Key Responsibilities:

    • They are responsible for building rapport and educating members on their available options, including but not limited to, facility or screening options, preventative screening services available to them, or other alternative treatment options.
    • The intent is to assist the member in selecting the option that best pertaining to them.
    • Daily duties include:-conducting research on each case, reaching out to the physician's office, making out bound calls to our members, and fielding incoming calls from members track and communicate system errors in an expediential and thorough manner.
    • Self-report metrics successfully and regularly
    • Take requests for care management from patients, physician offices or imaging centers.
    • Research issues regarding the certification process and forward to the appropriate parties.
    • Delivers basic technical, administrative, or operative Customer Service tasks.
    • Performs simple data entry, sorts requests, and maintains files.
    • Understands simple instructions and procedures.
    • Performs Customer Service duties under direct instruction and close supervision.
    • Work is allocated on a day-to-day or task-by-task basis with clear instructions.
    Key Requirements and Technology Experience:
    • Build rapport with members, providing a full concierge service that includes everything from assistance with selecting the proper treatment locations.
    • Utilize the script pathway to educate members on facilities, screening options, and alternative treatments, and ask follow-up questions to determine their best options.
    • Meet or exceed performance metrics related to scheduling appointments and appointment confirmations.
    • Consistently multitask and conduct research on each case, toggling through various applications on multiple screens.
    • Ability to be empathetic understanding that we are dealing with sensitive content with our members.
    • 1+ year previous experience in a contact center setting on outbound calls or dialer experience ideally preferred, and or telephonic sales experience.
    • phone skills
    • computer skills
    • Basic Microsoft Excel, Microsoft Outlook, and Web-ex Teams (Internal) skills
    • Must be able to type more than 30 words per minute
    • Customer Service Skills (history of customer service exp) preferred
    • Must have basic computer understanding/skills
    • Education: High School Diploma/GED
    • Customer service oriented
    • Additional Skills:
    • Educating
    • Metrics
    • Imaging
    • Call center/computer
    • Incoming calls
    • Inbound and outbound
    • Retail sales
    • Data Entry
    • Languages:
    • English
    • Read
    • Write
    • Speak
    • Minimum Degree Required: Completed High School (Diploma or GED)
    Our client is a leading Insurance organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply today for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #prof
  • InTheBite Magazine

    Associate Sales Representative

    1 week ago

    InTheBite Magazine Jupiter, United States

    InTheBite, a 20+ year publication in the recreational sportfishing media, is actively seeking a Sales Associate to join our vibrant team in Jupiter, Florida. · This role offers an hourly wage complemented by performance-based incentives, presenting an opportunity to significantly ...

  • Kestra Medical Technologies, Inc.

    Associate Sales Representative- West Palm Beach

    3 weeks ago

    Kestra Medical Technologies, Inc. West Palm Beach, United States

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions com ...

  • ZimVie US Corp LLC

    Associate Territory Sales Representative

    3 weeks ago

    ZimVie US Corp LLC Palm Beach Gardens, United States

    We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients' smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possibl ...

  • Thomas Morrison - State Farm Agent

    Life Insurance Position

    6 days ago

    Thomas Morrison - State Farm Agent Lake Worth, United States Full time

    Position Overview · State Farm Insurance Agent located in Lake Worth Beach, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Thomas Morrison - State Farm Agent, you will build and develop customer relationships within the ...

  • TJX Companies, Inc.

    Store Cleaning Associate Part Time Now Hiring

    2 weeks ago

    TJX Companies, Inc. Lake Worth, United States Part time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages ...

  • Kathleen Van Wieringen - State Farm Agent

    Products Representative

    1 week ago

    Kathleen Van Wieringen - State Farm Agent Lake Worth, United States Full time

    Benefits:401(k) matching · Competitive salary · Paid time off · Signing bonus · Training & development · Position Overview · State Farm Insurance Agent located in Lake Worth, Fl is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member f ...

  • Kathleen Van Wieringen - State Farm Agent

    Account Associate

    6 days ago

    Kathleen Van Wieringen - State Farm Agent Lake Worth, United States Full time

    Benefits:Bonus based on performance · Paid time off · Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative. We seek an energetic professional interested in helping our business grow t ...

  • Immediate Care

    Registered Nurse- After Hours Pediatrics

    4 weeks ago

    Immediate Care Lake Worth, United States Full time

    Job Description · JOB DESCRIPTION OVERVIEW: · The Registered Nurse (RN) is responsible for providing quality patient care. The RN coordinates and participates in a variety of supportive patient care activities to assist clinicians in diagnostic and therapeutic procedures in the ...

  • Ryder System, Inc.

    Driver Manager

    2 weeks ago

    Ryder System, Inc. Lake Worth Beach, United States

    RyderDriver Manager - Dedicated Transportation · Lake Worth, FL, 33461, USA · Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () · MOVE YOUR CAREER FORWARD WITH RYDER · Summary · The Driver Manager FLEX directly manages the drivers for an assigned ge ...

  • Kathleen Van Wieringen - State Farm Agent

    Account Associate

    2 weeks ago

    Kathleen Van Wieringen - State Farm Agent Lake Worth, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Paid time off · Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative. We seek an energetic professional interest ...

  • Walmart

    Operations Manager

    2 weeks ago

    Walmart Lake Worth Beach, United States

    Position Summary... · What you'll do... · Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good · members of the community; establishing and maintaining relationships with key individuals or ...

  • Blanca Lopez Mackrey - State Farm Agent

    Insurance and Financial Services Position

    2 days ago

    Blanca Lopez Mackrey - State Farm Agent Lake Worth, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · Blanca Lopez Mackrey - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance and Financial Services Posi ...

  • 211 Palm Beach Treasure Coast Inc

    Resource Center Specialist

    2 weeks ago

    211 Palm Beach Treasure Coast Inc Lake Worth, United States

    Job Description · Job DescriptionSalary: $18 - $20 · We're seeking Resource Center Specialists/Call Center Representatives to join our team and make a difference. Our upcoming training class for Call Center Specialists starts on July 15, 2024. This thorough training program will ...

  • Early Learning Coalition of Palm Beach County

    Customer Service Representative

    3 weeks ago

    Early Learning Coalition of Palm Beach County Lake Worth, United States

    Job Description · Job DescriptionThe Early Learning Coalition of Palm Beach County is looking for a Customer Service Representative - Bilingual to join our team · WHO WE ARE: · The Early Learning Coalition of Palm Beach County, Inc. strives to ensure that children and their fami ...

  • Adopt-A-Family

    Volunteer Coordinator

    6 days ago

    Adopt-A-Family Lake Worth Beach, United States

    The Volunteer Coordinator will create and manage volunteer opportunities to elevate the experience of living in supportive housing programs at the Lake Worth Campus. They will be responsible for cultivating and strengthening relationships with community volunteers and key stakeho ...

  • Banyan Medical Systems

    Executive Director

    2 weeks ago

    Banyan Medical Systems Lake Worth Beach, United States

    Join Banyan Treatment Centers, a leading force in addiction recovery, as we seek a dynamic and visionary Executive Director to spearhead our mission of transforming lives through comprehensive, compassionate care. · The Executive Director will provide strategic leadership and ope ...

  • Adopt-A-Family

    Volunteer Coordinator

    4 days ago

    Adopt-A-Family Lake Worth Beach, United States

    The Volunteer Coordinator will create and manage volunteer opportunities to elevate the experience of living in supportive housing programs at the Lake Worth Campus. They will be responsible for cultivating and strengthening relationships with community volunteers and key stakeho ...

  • Kathleen Van Wieringen - State Farm Agent

    Products Representative

    2 days ago

    Kathleen Van Wieringen - State Farm Agent Lake Worth, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Competitive salary · Paid time off · Signing bonus · Training & development · Position Overview · State Farm Insurance Agent located in Lake Worth, Fl is seeking an outgoing, career-oriented professional to join their te ...

  • 211 PALM BEACH/TREASURE COAST, INC.

    Resource Center Specialist

    1 week ago

    211 PALM BEACH/TREASURE COAST, INC. Lake Worth Beach, United States

    We're seeking Resource Center Specialists/Call Center Representatives to join our team and make a difference. Our upcoming training class for Call Center Specialists starts on July 15, 2024. This thorough training program will equip you with the skills needed to excel in your rol ...

  • 211 Palm Beach

    Call Center Representative

    1 week ago

    211 Palm Beach Lake Worth Beach, United States

    We're seeking Resource Center Specialists/Call Center Representatives to join our team and make a difference. Our upcoming training class for Call Center Specialists starts on July 15, This thorough training program will equip you with the skills needed to excel in your role.As a ...