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    Legal Assistant - Irvine, United States - Acro Service Corp

    Default job background
    Manufacturing / Mechanical
    Description

    Job Description:

    This individual will be dealing with actual civil lawsuits and need to investigate customer's claims thoroughly.

    This individual will be responsible for managing and organizing documentation, doing regular follow ups, helping case managers and must have good understanding of California Lemon Law requirements.

    Initially this individual will be working on 10/20 cases a day however the volume of the cases will be increased with time. They will be making the case ready to take a decision.

    Skills Required

    The Customer Service Operations team is looking for TWO passionate and highly motivated temporary associates to assist the regional customer first team with processing lemon law cases.

    This individual will be dealing with actual civil lawsuits and need to investigate the customer's claims thoroughly.

    This individual will be responsible for managing and organizing documentation, doing regular follow-ups, helping case managers and must have a good understanding of California Lemon Law requirements.

    Initially, this individual will be working on 10/20 cases a day however the volume of the cases will be increased with time. They will be making the case ready to take a decision.

    Experience Required

    Preparation and dissemination of lemon law acknowledgment letters.

    Input repair history data and details (Sales Force/Guest Experience Platform GEP).

    Distribute customer cases to appropriate regional personnel.

    Collaborate with dealer personnel, district managers, and field technical specialists.

    Education Required

    Law Degree

    Paralegal experience/Legal Secretary experience


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