- Promptly answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product
- Quickly and effectively find creative ways to meet customers needs
- Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation
- Determine and set pricing on products and services as needed to respond to customer requirements while meeting First Supply LLCs profit objectives
- Recommend products and provide service to customers, based on customers specific needs
- Provide accurate information regarding availability of in-stock items to customers; and recommend to Purchasing any stock level issues
- Meet customers to demonstrate and explain features of products; and instruct customers in use of products
- Prepare and present quotations to meet customer needs
- Accurately enter customer sales orders onto the business system
- Ensure product orders are shipped in a timeframe to meet customers needs
- Obtain accurate information from vendors relating to shipment dates, expected date of delivery, etc. for direct & special orders; and provide to customers to help build or maintain good working relationships
- Identify and develop profitable new sales opportunities
- Contact or visit potential customers to evaluate their needs, and promote the sale of products and services
- Gather competitive information from trends in the industry or marketplace and develop plans for opportunities or problems
- Identify trends in customer satisfaction or dissatisfaction and make recommendations
- Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products
- Stay abreast of product developments, changes in local codes and consumer preferences and notify appropriate personnel for any promotional updates that may be needed
- Attend sales and product review meetings
- Attend training programs as required
- Keep records as required
- Other duties as assigned by the General or Department Manager
- Three years of related experience or equivalent training in trade fields
- Extensive product knowledge in specialized area, (i.e. Plumbing/HVAC)
- Computer knowledge and skills with the ability to learn First Supply LLCs business system
- Ability to assess customer needs and provide customer satisfaction
- Ability to communicate information and ideas effectively with customers by telephone and in person
- Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved
- Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment.
- Ability to read, speak, understand, and write English.
- Ability to add, subtract, multiply and divide all units of measure.
- Attendance on a regular and consistent basis.
-
Sales Consultant Customer Service
2 weeks ago
Oceanic Ventures Chilton, WI, United States Freelance**Sales Consultant Customer Service (m/f/d) in Full or Part-Time**: · **Responsibilities**: · - Continuous development of sales and marketing strategies · - Support and consultation of existing customers · - Creation of customer offers and sales of premium products · **Profile**: ...
-
Quality/Lab Technician
6 days ago
Actalent Appleton, United States Full timeDescription: · Test finished products for things like acid, salt, pH and sulfites. Will also perform metal detection and look for fill weights, drained weights, defects, and abnormal colors or flavors. Ensure coding is correct on packaging and cases, perform audits and problem so ...
-
Child Support Supervisor
3 days ago
Outagamie County Appleton, United StatesCORE VALUES · Invested in Serving · - Devoted to positively impacting our communities_ · Better Together · - Inspire unity by promoting collaboration, trust and respect_ · Create Progress · - Encourage growth through innovation to advance and succeed_ · Support Through Compassion ...
-
Manager, Human Resources
1 week ago
McCain Foods USA, Inc. Appleton, United States**Position Title**:Manager, HR Appleton · **Position Type**: Regular - Full-Time · **Position Location**: Appleton · **Grade**: Grade 06 · **Requisition ID**: 29605 · The HR Business Partner is responsible for oversight of all HR initiatives for the non-union manufacturing facili ...
-
Unemployment Benefit Specialist
1 day ago
State of Wisconsin Appleton, United States**Introduction**: · The Adjudication Lead Worker will work in the Unemployment Insurance (UI) Division of the Department of Workforce Development (DWD). This position will work a blend of remote and in-office work at our Appleton Benefits Center. · **Position Summary**: · - Provi ...
-
Account Executive
1 week ago
The McClone Agency, Inc. Menasha, United StatesThe main responsibility for this role is to be the agency's primary contact for clients and prospects. You'll provide exceptional service to accounts with premiums up to $100,000, with some exceptions. This role involves daily interaction with clients, addressing their needs, inq ...
-
Microsoft Dynamics CRM Consultant
1 week ago
Phoenix Technologies Kimberly, United StatesAs an experienced Microsoft Dynamics CRM consultant (m/f/d), you will support our clients in the conception and implementation of business processes. In particular, you will realize CRM implementation projects. You will be the key player on site with the client. · Your responsibi ...
-
Velocity Enterprises Butte des Morts, United StatesAre you looking for a new professional challenge and enjoy working in a team? So do we, as we create convincing solutions with modern equipment in Butte des Morts. We offer SAP, real estate expertise, apps and portals, as well as consulting services to our more than 200 customers ...
-
beBee Handyman Woodway, WA, United States FreelanceI am in need of a Nutritionist service with the following characteristics in Woodway, WA:What is the age of the patient? · 31 to 40 years old · On average, how many homemade meals do you eat per week? · Most of my meals are homemade · What is the main goal in seeking a nutritioni ...
-
beBee Handyman Long Beach, WA, United States FreelanceI am in need of a Nutritionist service with the following characteristics in Long Beach, WA:What is the age of the patient? · Between 31 and 40 years old · On average, how many homemade meals do you eat per week? · The majority of my meals are homemade · What is the main goal in ...
-
Sales Manager
1 week ago
Stellar Innovations Little Chute, United StatesAt Monero Consulting, we understand the importance of finding the right talent. That's why we are looking for motivated sales professionals on behalf of our clients in Little Chute who can help them achieve their business goals. · Our client is a medium-sized company known for it ...
-
Financial Advisor
2 weeks ago
Diamond Dynamics Combined Locks, WI, United States Freelance**What to expect**: · Modern working environment and high personal freedom in an innovative company - that's what we offer to all individuals who want to become part of FP Finanzpartner AG. We serve over 30,000 clients daily, providing them with expert advice in the areas of asse ...
-
Certified Protection and Security Officer
2 weeks ago
Nexus Innovations Greenville, WI, United States Freelance- Frau Julia Schäfer · - Telefon: · - E-Mail: - · **Big. Family of Services**: · Consulting, planning, operating: we are an experienced and competent service partner for all building-related needs - for the entire life of a building. For our clients, this means that every servic ...
-
beBee Handyman Bryant, WA, United States FreelanceI am in need of a Nutritionist service with the following characteristics in Bryant, WA:What is the age of the patient? · Between 41 and 50 years old · On average, how many homemade meals do you eat per week? · The majority of my meals are homemade · What is the main goal in seek ...
-
Sales and Service Consultant
21 hours ago
Insight Communications De Pere, United StatesJob Description · Job Description · Job Description · Department · Recursos Humanos · Location · 342 San Luis St., Suite 304, San Juan, PR 00920 · Position · Sales consultant · Reports to · German Muñoz · Title · Director of operations · Position type: · Full time · Part time ...
-
Immigration lawyer for asylum application"
3 days ago
beBee Handyman Neenah, WI, United States FreelanceI am in need of an Immigration Lawyer service with the following characteristics in Neenah, WI:What do you need the immigration lawyer for? · Asylum application · What services do you need? · Consultation · Indicate your nationality · Venezuelan · Where can the service be provide ...
-
Chemical Blending Technician
6 days ago
Actalent Kaukauna, United States Full timeDescription: · Blending in 3 separate tank farms. · Understand and perform to the Customer's Quality Process Standards and / or Specification Requirements. · Batch concentrate. · Perform daily process rounds. · Troubleshoot Processing System problems as needed, take appropriate c ...
-
Field Logistics Supervisor
2 weeks ago
FTI, Faith Technologies Incorporated Verified Company Menasha, United States Full time $30,000 - $80,000 per yearFaith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change ...
-
SilverTech Kaukauna, United StatesKFZ mechanic / KFZ mechatronics technician (m/f/d) DIRECT PLACEMENT · Location: HermsdorfType(s) of employment: Full-timeWorking hours: Hours per week · For over 30 years, we have been writing hero stories · Do you want to be a part of it? Dare to apply as a KFZ mechanic / KFZ me ...
-
Sales representative
2 weeks ago
Infinity Systems Kaukauna, WI, United States FreelanceWe are a dynamic sales company that stands for high quality standards. As a dynamic and innovative company, we set high standards. · We are continuing to grow and are therefore looking for motivated new employees who want to grow with us as a team and take advantage of their oppo ...
Customer Service Consultant - Appleton, United States - First Supply
Description
Overview:
First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. Do you have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues?
As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing and/or HVAC related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.
If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY
Responsibilities:First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more
About First Supply
First Supply is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.
First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard's Kitchen & Bath and Kohler Signature Store brands. Gerhard's is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Customer Service Consultant professionals in Appleton
-
Samantha Ryan
Dancer/Choreographer
-
Wade Martin
Painter/Deli Worker