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    Restaurant Manager - Birmingham, United States - The Fennec

    The Fennec
    The Fennec Birmingham, United States

    3 weeks ago

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    Description
    Come and be a part of our Management team


    Restaurant Manager will support the General Manager and Executive Chef in leading the Front of the House service and operations.


    This management position will be responsible for upholding all brand standards and core values, while meeting or exceeding the restaurant's objectives.


    PRIMARY RESPONSIBILITIES
    Demonstrate a working comprehension in achieving the Fennec's key performance metrics for executing excellenct customer service.

    Work very closely with culinary team to execute and assist in training staff regarding the Fennec's seasonal menus.


    Work in unison with the Fennec's General Manager/Director to communicate a clear operating direction based on a sound understanding of the business, strengths, weaknesses, and opportunities.

    Work across all departments in supporting the team in consistent execution of all front of the house

    systems and processes to consistently deliver all products and services to brand

    standards.

    Support the GM in building a highly functional hourly team members who share a common vision and values surrounding the overall success of the

    Fennec.

    Champion change, ensuring all company initiatives are implemented

    successfully.

    Foster an environment of customer advocacy in which all team members put the guest

    first in every situation.

    Work in conjunction with the GM to be responsive and hospitable to guest feedback

    from all sources, including social media and email.

    Support staffing objectives by supporting the GM in attracting and retaining the

    most exceptionally talented people available in the market and place them in

    positions that leverage their skills and expertise for maximum impact.

    Clearly define goals and expectations for each management and hourly team member

    using performance review tools and hold your people accountable for successful

    performance.

    Support staff development and advancement along well-defined career paths.

    Serve as a Learning Coach developing, implementing and executing learning and

    developmental programs for all individuals under his/her stewardship in order to drive

    continuous improvement and retention.

    This job description reflects the position's essential functions; it does not encompass all of

    the tasks that may be assigned.


    REQUIREMENTS
    EXPERIENCE, EDUCATION, AND CERTIFICATIONS

    Minimum 3 years of experience in the hospitality industry inclusive of restaurant

    front line operations.

    Bachelors Business Degree or documented entrepreneurial hospitality leadership is preferred.


    SKILLS
    Strong leadership and interpersonal skills - that can be factually verified by peers and

    prior supervisors.

    Can illustrate consultative skills and ability to work cross-functionally.

    Exhibits excellent verbal and written communication skills.

    Demonstrates strong problem solving skills through ability to diagnose and develop

    recommended solutions.


    PHYSICAL DEMANDS
    Ability to move throughout the Fennec (standing, walking, kneeling, bending) for

    extended periods of time.

    Manual dexterity, hand-eye coordination, and ability to work with hand above

    shoulders.

    Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance,

    carry) up to 20 pounds.

    Ability to turn or twist body parts in a circular motion.

    Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

    Ability to travel via auto or airplane for long periods of time.
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