- System administration, troubleshooting, and projects in conjunction with the Atlanta based NOC and support team
- Relaying technical network knowledge to understand and troubleshoot incidents
- Providing assistance concerning Remote Desktop Services, Fortinet, networking, and physical layer maintenance of telecom rooms
- Providing exceptional customer service and technical expertise in deskside environments
- Providing day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware
- Determining root causes of incidents and documenting resolutions
- Making recommendations and defining action plans
- Maintain client documentation
- Maintain security and privacy levels regarding customer data and corporate policies
- Mentoring and providing guidance to peers by sharing best practice knowledge and lessons learned
- Technical and analytical work
- Quickly and intuitively solving problems
- Providing exceptional customer service
- Paying attention to the details
- Establishing priorities, working independently, and completing objectives without supervisions
- Troubleshooting and solving problems
- Building and maintaining business partnerships via telephone and remote support
- Professional communication including oral and written skills
- 2+ years currently working in a core technical area
- 2-3+ years in an IT department
- High School diploma required; College degree preferred
- Certifications in Windows, Dell, HP, and Fortinet topologies is highly desired
- Experience with the following technologies: Microsoft RDS, Microsoft Windows Client, basic networking topologies
- Market competitive salary based upon experience
- Mileage reimbursement program
- Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
- 401(k) plan with matching company contribution
- Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
- Employee Recognition Program
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Staff Engineer
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Schnabel Engineering Alpharetta, United StatesSchnabel is an employee-owned, professional engineering and consulting firm that focuses on solving problems related to the earth and environment through specialization in geotechnical, geostructural, tunnel, and dam engineering. Schnabel's high standards for quality, business et ...
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Morgan Stanley Alpharetta, United States Full timeMorgan Stanley Services Group Inc. seeks an Associate, Quality Assurance in Alpharetta, Georgia · Analyze complex functional software requirements, perform research on current processes, design test strategy and documents, and interact with the business to develop software test ...
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research scientist
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post doctoral fellow
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Emory Healthcare/Emory University , GA, United States**Discover Your Career at Emory University** · Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future.We welcome candidates who can contribute to the diversity and excellence o ...
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post doctoral fellow
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service department manager
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PPC Partners, Inc. , GA, United StatesService Department Manager · Our Employee-Ownedcompany has immediate full-time openings for a Department Manager in theSoutheast. This position will work within Industrial, Commercial,Healthcare, and Federal businesses and be part of an amazing and GROWINGteam All positions are r ...
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post doctoral fellow
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graduate research assistant-risc- fall 2024
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Georgia Tech Research Institute , GA, United StatesGraduate Research Assistant-RISC- Fall 2024 · ID: 499600 · Type: Students: Graduate Research Asst. (GRA) · Location: Atlanta, GA · Categories: Other · Overview: · The Georgia Tech Research Institute (GTRI) is the nonprofit, applied research division of the Georgia Institute of Te ...
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biomedical technician
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neuroimaging -faculty position - open rank
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Emory Healthcare/Emory University , GA, United States**Discover Your Career at Emory University** · Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence ...
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Senior Full Stack Engineer
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regional manager, regulatory affairs
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post doctoral fellow
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Senior Electrical Design Engineer
Found in: Appcast Linkedin GBL C2 - 1 day ago
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Staff Engineer - Alpharetta, United States - NovaTech
Description
Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.
Are you a professional who has a solid background in building relationships and a passion for selling and providing the best service for customers?
As we grow nationwide, we have a great opportunity for a STAFF ENGINEER (IT). The role is an extension of our Managed Services remote support desk based in Atlanta, GA. This team member will be acting as the local hands, eyes, escalation point and knowledge keeper working exclusively from the client site in Athens, GA (Watkinsville, GA area).
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