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    Branch Manager - New York, United States - ATTIJARIWAFA BANK

    ATTIJARIWAFA BANK
    ATTIJARIWAFA BANK New York, United States

    3 days ago

    Default job background
    Description
    To deliver exceptional retail business performance through powerful leadership of Branch
    Responsible for the overall performance of the branch and achieving specific sales. Service and operational rigor target
    To provide expert support and advice to High Net worth & Premier customers, non-customers and colleagues, responding to referrals and introductions
    Main Responsbilities,
    Build, develop and motivate a high performing team committed to achieving success through each other

    Ensure that your team members are developed to achieve their maximum potential whilst coaching them to build their awareness of their strengths / development needs.

    Responsible for performance management either directly or indirectly for all Branch team .
    Assist in recruiting to fill man power gaps
    Creating successors across all functions.
    Manage daily attendance levels within retail outlet
    Manage poor performance and escalate disciplinary / grievances issue professionally and promptly in line with agreed procedures
    Be a role model doing things wholeheartedly communicating with passion and enthusiasm embracing change as a way of working
    Creating an empowering environment for your people encouraging individual ownership, initiative and challenge of the status quo
    Bring to life the AWBE mission, brand and strategy to your people
    Plan and implement the AWBE retail strategy for the branch through achievement of a balanced score card approach.
    Working with team to achieve sales & service targets through in branch and business development activity .
    Working with retail branch team to deliver exceptional business performance
    Provide personal coaching and periodically support the branch team in their sales calls.

    Effectively track his team's performance by closely monitoring their activity sheets on Daily basis , Follow up their pipeline and encourage cross selling among the team.

    Maximize the sales opportunity through daily tracking for the different tools provided from liabilities across all products ensuring they are included in the daily activity sheets .

    Own and manage customer queries and complaints by taking ownership and resolving in a timely manner.

    Being personally effective at building the business, deepening relationships and effectively executing the sales process for the High Net worth and Premier .

    #J-18808-Ljbffr
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