Jobs
>
Tulsa

    Service Manager - Tulsa, United States - CrossReach

    CrossReach
    CrossReach Tulsa, United States

    2 weeks ago

    Default job background
    Description

    **Service Manager**

    **Salary:** From 37,323.00 to 37,323.00

    **Hours per week:** 40.00

    **Job Status:** Permanent

    **Closing Date:** 21st Nov 2021

    **Job Type:** Full Time

    **Responsible To:** Head of Service

    **Location:** Clashfarquhar

    23 Robert Street Stonehaven Aberdeenshire AB39 2DJ

    **Information**

    Your primary function will be to manage the existing residential service and, if appropriate, the respite and day care service. You will also have management and supervisory responsibility for all staff within Clashfarquhar, enabling them to work as a close-knit team. To succeed youll have an SVQ Level 4 or equivalent in Social Care and be prepared to work towards an SVQ Management qualification. You'll also possess effective decision making skills and ideally experience of supervising other staff.

    We all have something in common, that is we will all grow older. In CrossReach we want to ensure that those who need a service are surrounded by people who want to care and can help to bring a smile to someone brightening their day, improving their quality of life.

    This work can be challenging as well as fulfilling. As an organisation your wellbeing is important to us. We have a benefits package which includes a generous pension.

    **Main Function**

    Manage the existing residential service and, if appropriate, the respite and day care service.

    **Main Duties**

    Establish and maintain quality standards.

    Contribute to the overall strategic direction of CrossReach.

    Be involved in new service development to meet the needs in your locality.

    Liaise and develop partnerships throughout CrossReach and across outside agencies.

    Deputise for the Head of Service if required.

    Have overall management and supervisory responsibilities for all staff in the Unit.

    Manage the Unit budget within its defined parameters and carry out regular financial checks.

    Be responsible for personnel management including; recruitment, selection and retainment: including implementation of staff terms and conditions and absence management.

    Maintain staff records and ensure organisational personnel policies are implemented.

    Be responsible for the administration of Health and Safety Policies and risk assessment.

    Produce staffing rotas to provide optimum cover to meet the needs of service users.

    To demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and Bible reading.

    **ESTABLISH AND MAINTAIN QUALITY STANDARDS**

    Promote best practice in line with organisational and national standards and current legislation.

    Ensure relevant policies and procedures are implemented and adhered to.

    In conjunction with the Head of Service, evaluate and implement where necessary, requirements from Care Commission reports.

    In line with internal quality assurance, produce a quality improvement plan for the service.

    Participate in the CrossReach-wide annual benchmarking exercise.

    Be responsible for the development and training of all staff to the level required for their post. Ensure all new staff complete their induction workbooks/programme.

    Monitor and act upon all accident/incident complaint reports and records.

    If required, assess the Deputy Manager at SVQ 4 and Care Workers at SVQ 3.

    Contribute to the overall strategic direction of the organisation through membership of the team and involvement in the strategic planning process.

    Ensure strategic aims and objectives are cascaded effectively through all relevant stakeholders and ensure all are actively involved in contributing to the process.

    Implement and maintain the strategic aims and objectives of CrossReach.

    Produce an Annual Report and a strategic plan for the service.

    **DEVELOPMENT OF NEW SERVICE NEEDS WITHIN THE LOCALITY**

    Identify needs and service provision locally through discussion with staff, service users and networking with other agencies.

    Participate in the development of proposals for change in conjunction with planning staff taking into account professional and legislative requirements.

    Take the lead in implementing the service development plan.

    **LIAISE AND DEVELOP PARTNERSHIPS THROUGHOUT CROSSREACH AND WITH OTHER AGENCIES**

    Develop and maintain good links with other agencies.

    Represent CrossReach/Service on inter-agency groups or workshops.

    Encourage the development and marketing of the services of CrossReach through deputations and talks.

    **PERFORMANCE REQUIREMENTS**

    **Personal Development:**

    You will be supervised by the Head of Service.

    Through supervision you will identify any training needs to enable you to perform to the required standard of a service manager.

    Produce a personal development plan in consultation with your Head of Service.

    Keep abreast of current issues and developments relevant to the service through reading and attendance at conferences/training courses.

    You will attend a senior staff induction course.

    You will work in accordance with SSSC codes of practice.

    **Qualifications**

    **Essential:**

    An SVQ Level 4 in Social Care or equivalent.

    You will also be required to hold a Management Qualification or working towards achieving one as per the SSSC guidelines.

    **Personal**

    As we do our work in Christs name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.

    This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.

    This post requires you to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

    **Skills and Abilities**

    The postholder must possess basic computer literacy skills including use of Microsoft Office and the internet for completing mandatory e-learning courses.

  • Larioja

    Customer Service Manager Export con Ingls

    6 days ago

    Larioja Tulsa, United States

    Customer Service Manager Export con Ingls · **Customer Service Manager Export con Ingls Barcelona** · Ref: · Barcelona · Hace 6 horas Nueva · 0 inscritos · Jornada Completa - Contrato Indefinido - Retribucin sin especificar - No se requiere experiencia · Empresa **Page Per ...

  • ImageNet Consulting

    service manager

    3 weeks ago

    ImageNet Consulting Tulsa, United States

    Responsible for supervising, directing and coordinating the Service Department personnel to provide immediate and quality service to clients/customers and ensure organizational goals are met. Responsibilities include directing, monitoring, supporting, reviewing and evaluating emp ...

  • HomeTeam Pest Defense

    Service Manager

    3 weeks ago

    HomeTeam Pest Defense Tulsa, United States

    ** Service Manager - Riverview** · **Job Category****:** Operations Leadership **Requisition Number****:** D Showing 1 location **Job Details** · **Description** · **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need ...

  • Tri County Equipment

    Service Manager

    3 weeks ago

    Tri County Equipment Tulsa, United States

    **Location:** Burton · **Type of Employment:** Full Time **Department:** Service · Position Specifics: · **Reports to:** Corporate Service Manager · **Supervises:** Service Technicians · Purpose: · Oversees service operations within the dealership to ensure internal and ext ...

  • MHC Kenworth

    Assistant Service Manager

    1 week ago

    MHC Kenworth Tulsa, United States

    Job Title · Assistant Service Manager · Business Function · Management · Branch Name · MHC KENWORTH-TULSA · Date · Address · 6141 SOUTH 49TH WEST AVENUE · City · Tulsa · State · OK · Job Overview & Essential Functions · Murphy-Hoffman Company, LLC is North America's largest Kenwo ...

  • Heritage Environmental Services

    Technical Services Manager

    2 weeks ago

    Heritage Environmental Services Tulsa, United States

    Responsible for management of location or onsite relating to collection, storage, transportation and disposal of hazardous and non-hazardous waste and materials. Supervise and train all employees to ensure all scheduled jobs are completed. Maintain a Technical, Manager, Service, ...

  • Heritage Environmental Services

    Technical Services Manager

    2 weeks ago

    Heritage Environmental Services Tulsa, United States

    Primary Purpose · Responsible for management of location or onsite relating to collection, storage, transportation and disposal of hazardous and non-hazardous waste and materials. Supervise and train all employees to ensure all scheduled jobs are completed. Maintain and adhere ...

  • Family & Children's Services

    Manager IT, Support Services

    3 weeks ago

    Family & Children's Services Tulsa, United States

    Provide direction and oversite for daily and weekly tasks that impact the desktop and end users. · Review ticketing for closure rates, open to close durations, and customer satisfaction scores. · Provide mentoring and training for Support staff. · Evaluate the ITSM system for ...

  • WIN Waste Innovations

    Shared Service Manager

    5 days ago

    WIN Waste Innovations Tulsa, United States

    WIN Waste Innovations · Shared Service Manager · Portsmouth , · New Hampshire · Apply Now · WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. ...

  • Gallagher

    Client Service Manager

    6 days ago

    Gallagher Tulsa, United States

    About Us: · Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, ...

  • Heritage Environmental Services, LLC

    Technical Services Manager

    2 weeks ago

    Heritage Environmental Services, LLC Tulsa, United States

    Primary Purpose · Responsible for management of location or onsite relating to collection, storage, transportation and disposal of hazardous and non-hazardous waste and materials. Supervise and train all employees to ensure all scheduled jobs are completed. Maintain and adhere t ...

  • Heritage Environmental Services

    Technical Services Manager

    3 days ago

    Heritage Environmental Services Tulsa, United States

    Job Description · Job Description · Primary Purpose · Responsible for management of location or onsite relating to collection, storage, transportation and disposal of hazardous and non-hazardous waste and materials. Supervise and train all employees to ensure all scheduled jobs ...

  • latitude

    IT Service Delivery Manager

    4 days ago

    latitude Tulsa, United States

    Salary: $110, ,000/year · The Service Delivery Manager will be responsible for overseeing the planning, execution, and successful completion of Cisco, Webex, and VTC (Video Teleconferencing) upgrade projects. This role involves managing project teams, coordinating with clients a ...

  • Spartan School of Aeronautics

    Student services Manager

    2 days ago

    Spartan School of Aeronautics Tulsa, United States

    Summary · The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with th ...

  • Gallagher

    Client Service Manager

    1 week ago

    Gallagher Tulsa, United States

    About Us: · Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, ...

  • OakTree Staffing

    Business Service Manager

    1 week ago

    OakTree Staffing Tulsa, United States

    Job Description · Job DescriptionBusiness Service Manager · Location: Tulsa, OK · Description: · Our company is a nonprofit organization that empowers people to achieve meaningful, sustainable life change by providing access to high-quality training, working with them to identify ...

  • Heritage Environmental Services

    Technical Services Manager

    1 week ago

    Heritage Environmental Services Tulsa, United States

    Job Description · Job DescriptionPrimary Purpose · Responsible for management of location or onsite relating to collection, storage, transportation and disposal of hazardous and non-hazardous waste and materials. Supervise and train all employees to ensure all scheduled jobs are ...

  • Chuck Sloan - State Farm Agent

    Customer Service Manager

    1 week ago

    Chuck Sloan - State Farm Agent Tulsa, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Health insurance · Training & development · ROLE DESCRIPTION: · As a Customer Service Manager - State Farm Agent Team Member with Chuck Sloan - State Farm Agent, you will generate the kind of ...

  • We Manage Jobs(WMJobs)

    Office Services Manager

    1 week ago

    We Manage Jobs(WMJobs) Tulsa, United States

    Office Services Manager Victoria Community School · Sub Location · Victoria Community School · Employer · Staffordshire County Council · Contract Type · Permanent / 39 working weeks a year · Working Pattern · Monday to Friday · Hours · 37per week · Salary · Grade 6 £2 ...

  • Bridgestone America, Inc.

    Automotive Service Manager

    1 week ago

    Bridgestone America, Inc. Tulsa, United States

    **Automotive Service Manager** · Employee: Regular : Full time · Location: Tulsa , OK · Team: Retail · : 2022_00872 · Zip Code: 74133 · Posted Date: :00:00 · **Company Overview** · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,00 ...