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account supervisor - San Francisco, United States - ABM Industries
Description
**Overview**
Short Description for Internal Candidates
The Account Supervisor position provides guidance and supervises employees in the multiple areas to upkeep an assigned area.
**Pay range: $35.73 per hour**
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicants education, experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2023 Employee Benefits | Staff & Management )
**Position Summary Details**
This position is responsible for giving direction, motivation, and guidance to a team of cleaners.
**Essential Functions**
+ Conducts quality improvement inspections within assigned areas of responsibility
+ Ensures quality and satisfaction levels are meeting and/or exceeding expectations
+ Assures the highest quality of customer satisfaction
+ Assists with Training and Development
+ Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
+ Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
+ Leads and participates in a team to ensure the successful completion of assigned tasks
+ Establishes and maintains effective communication and working relationships co-workers, shift coordinators, supervisors, managers, etc.
+ Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
**Responsibilities**
+ Provides leadership and direction to team members
+ Provides open communication between field employees and management
+ Provides positive coaching to team members
+ Assists with the training of housekeeping staff and schedules work assignments
+ Assists with making daily and weekly work schedules
+ Oversees and performs cleaning operations in assigned building
+ Takes care of keys and access cards for the property
+ Reports damaged, broken and out of work features/items
+ Makes sure premises are secured at all times
+ Oversees and performs additional service requests (tag job) in assigned building
+ Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
+ Coordinates scheduling of cleaning crew.
+ Oversees quality of jobs and confirms completion with Area Manager.
+ Provides training to all new hires assigned to the building
+ Attends and participates in all meeting and training sessions involving assigned property and crew.
+ Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
+ Checks supplies, equipment, and chemicals weekly.
+ Completes order forms completely and accurately.
+ Coordinates equipment usage and inventories.
+ Performs all tasks and duties required of your team
+ Miscellaneous duties as assigned
**Qualifications**
+ Must be 18 years of age or older.
**Preferred Qualifications:**
+ Customer Service Experience
+ 1 yr of similar work experience
**ABOUT US**
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABMs comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
REQNUMBER: 84841
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
