- Ability to communicate in both a timely and effective manner.
- Have a basic understanding of system function on a machine.
- Maintain a clean and organized work environment.
- Being an accountable, punctual, and dependable team member.
- Conducting follow up with customers and technicians on pending jobs and finding solutions to move forward.
- Have an intuitive approach to problem solving.
- To quickly and concisely document service order updates in real time.
- Heavy duty trucks
- Forklifts
- Heavy Equipment
- Aerial Equipment
- Minor fleet automotive work
- Ability to read and comprehend technician service order write ups.
- Ability to transfer basic understanding and knowledge about mechanical systems between different types of equipment.
- Demonstrated analytical, problem solving, and decision-making ability.
- Ability to thoroughly document customer concerns and service order updates.
- Ability to effectively utilize company computer, email, and IP phone system.
- Ability to take rotating on call shift (phone only) for emergency dispatch of established customers.
- High School Diploma/GED
- Ability to lift minimum of 10 pounds occasionally.
- Wear required personal protective equipment as required.
- Sit for multiple hours at a time.
- Healthcare/Vision/Dental package available after 90 days
- Employee's premium for Healthcare/Vision is covered 100% by Equipment Experts
- Competitive rates for dependents healthcare coverage
- Sick Leave
- Vacation Leave, starting at two weeks, accrual
- Supplemental Insurance available
- 401k plan
- Company events
- Weekly Production Bonuses
- Six major holidays paid
- Monday through Friday, 7am - 4pm
-
Service Advisor
6 days ago
Equipment Experts Inc Lakewood, United States Full timePosition Summary · The Dispatch Service Advisor is responsible for dispatching field technicians to service calls and planned maintenance, accurately invoicing completed work, and estimating additional repairs needed. The Dispatch Service Advisor plays a crucial role: aligning e ...
-
NFZ service advisor
2 weeks ago
SilverLinx Erlands Point, WA, United States FreelanceWe, **Michael Krohn Consulting**, are a recruitment agency that exclusively works for the automotive industry, specializing in permanent placements and supporting multiple car dealerships in their search for personnel. · If you are interested in this professional challenge within ...
-
Service Advisor for Cars
2 weeks ago
Oceanic Ventures Kent, WA, United States FreelanceTHESE TASKS AWAIT YOU: · - Acceptance of orders and services for Mercedes-Benz vehicles within the framework of dialogue acceptance together with the customer · - Determination and documentation of repair scopes · - Creation of workshop orders and cost estimates · - Initiation of ...
-
Service Advisor
1 week ago
Equipment Experts, Inc. Tacoma, United StatesPosition Summary · The Dispatch Service Advisor is responsible for dispatching field technicians to service calls and planned maintenance, accurately invoicing completed work, and estimating additional repairs needed. The Dispatch Service Advisor plays a crucial role: aligning ex ...
-
Ford Service Advisor
1 week ago
Titus-Will Tacoma, United StatesWe are Titus-Will Ford, one of the largest Ford Dealerships in Pierce County We are currently looking for Express/Quick-Lane and Main-Line Service Advisors to join our incredible Ford service department in Tacoma. Ideal candidates will have at least 2 years of automotive experien ...
-
Customer Service Advisor
1 week ago
Papé Group Tacoma, United States** Customer Service Advisor** · **Job Category****:** Sales **Requisition Number****:** CUSTO010151 Showing 1 location **Job Details** · **Description** · ****PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION- TACOMA, WA**** · ****CUSTOMER SERVICE ADVISOR:**** · Accept ...
-
Service Advisor
6 days ago
Sun Auto Tire and Service Puyallup, United StatesGreg's Automotive; providing great services such as our Customer Care Program and shuttle service. When you come to Greg's, your part of the family. We are looking for an Automotive Technician to join our team. · We are successful for one simple reason; we hire the Superstars You ...
-
Service Advisor
1 week ago
Sun Auto Tire and Service Puyallup, United StatesOverview: · Gregs Automotive; providing great services such as our Customer Care Program and shuttle service. When you come to Greg's, your part of the family. We are looking for an Automotive Technician to join our team. · We are successful for one simple reason; we hire the S ...
-
Service Advisor
1 week ago
Camping World Puyallup, United StatesIt's fun to work in a company where people truly BELIEVE in what they are doing · _We're committed to bringing passion and customer focus to the business._ · Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsi ...
-
Service Advisor
1 week ago
The Papé Group, Inc. SeaTac, United StatesPAPE' KENWORTH - SEATAC, WA SERVICE ADVISOR / WRITER: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we Service Advisor, Writer, Advi ...
-
Service Advisor
1 week ago
Haselwood Bremerton, United StatesService Advisors assist in delivering remarkable experiences to our customers and are responsible for to provide intake, consultation and advice regarding service and maintenance to our customers. They offer logical diagnostic services or repairs in response to the customer's con ...
-
Service Advisor
6 days ago
PTC of Tennessee, LLC Sumner, United StatesJob Type · Full-time · Description · The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. · Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs ...
-
Service Advisor
6 days ago
BIG O TIRES - RENTON RENTON, United StatesAt Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be successful. Join our team today ...
-
Service Advisor
1 day ago
Jeff's Auto Repair Renton, United StatesJob Description · Overview: · Quality Auto Service Since 1980 · Jeff's Auto Repair is the Seattle area's premier full-service facility. We treat our customers like family, and customer service like an art. · The Sales/Service Writer is responsible for selling and promoting all p ...
-
Service Advisor
1 day ago
Volkswagen of Olympia Olympia, United StatesJob Description · Job DescriptionThere's plenty of room to grow at I-5 CarsVW of Olympia is looking for a highly motivated Service Advisor that is focused on customer satisfaction to join our team. This individual will provide leadership in motivating, managing and evaluating Ser ...
-
Service Advisor
5 days ago
Walker's Renton Mazda Renton, United StatesCome work for the best If you are interested in a career in the automotive business we welcome you to apply today to join our family at Walker's Renton Mazda. · BENEFITSTremendous local reputation · 401(K) retirement plan · Competitive compensation · Medical, dental, and vision i ...
-
Service Advisor
4 days ago
BIG O TIRES - RENTON Renton, United StatesJob Description · Job DescriptionAt Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be ...
-
Service Advisor
2 days ago
Walker's Renton Mazda Renton, United StatesJob Description · Job DescriptionCome work for the best If you are interested in a career in the automotive business we welcome you to apply today to join our family at Walker's Renton Mazda. · BENEFITS · Tremendous local reputation · 401(K) retirement plan · Competitive compensa ...
-
Express Service Advisor
1 week ago
Bud Clary Auto Group Auburn, United StatesBud Clary Auto Group defines who we are and how we operate; it is a vital factor in our success. We maintain a workplace of high engagement, high-performance standards, and exceptional customer service. Furthermore, we support an environment of loyalty, growth, and satisfaction. ...
-
Automotive Service Advisor
2 days ago
Advantage Nissan Bremerton, United StatesJob Description · Job DescriptionAt Advantage Nissan we believe in treating customers like they are family and having fun while doing it As a Service Advisor it is your primary goal to create Long-lasting relationships with customers and become their trusted advisor for all thing ...
Service Advisor - Lakewood, United States - Equipment Experts Inc.
Description
Job Description
Job DescriptionPosition Summary
The Dispatch Service Advisor is responsible for dispatching field technicians to service calls and planned maintenance, accurately invoicing completed work, and estimating additional repairs needed. The Dispatch Service Advisor plays a crucial role: aligning excellent customer service and dispatch abilities with our customers' need to deliver excellence safely. This position is highly collaborative, internally and externally facing, and requires a high level of customer service and communication skills.
About Equipment Experts
Equipment Experts, Inc. is proud to have been named one of Seattle Business Magazine's 2023 Best Companies to Work For
Our company operates most of its service work around the Puget Sound area and has performed occasional service work in neighboring states including Alaska, Oregon, Idaho, and Utah. Equipment Experts' mission is to drive our customers' ability to deliver excellence safely, impacting people through the power of production. We work on a wide variety of equipment from diesel trucks, forklifts, heavy equipment, aerial equipment, air compressors, and generators. Our core values are the backbone of our business and guide our hiring process: we operate with Safety, Integrity, Communication, Alignment, Accountability, and are Results oriented.
Performance Objectives
Scope of Work
Requirements
Capabilities and Key Competencies
Education & Experience
Physical Requirements
Benefits
Benefits
Schedule - Full time Position
**Pay range: $22/hr. to $27/hr. based on relevant experience, plus Weekly Production Bonuses**