- Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
- Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
- Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
- Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
- Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
- Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
- Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
- Track all new returns, core returns and warranty parts for individual customers
- Other duties as assigned
- Competitive Bi-Weekly Pay
- Tuition Reimbursement, up to $3,000 annually
- Paid Vacation and Sick Time
- 6 Paid Holidays
- Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
- Life Insurance (Company paid)
- 401(k) Retirement Savings Plan with Company Match
- Discounted Services on Personal and Immediate Family Vehicles
- Opportunity for Advancement
- High School Diploma or equivalent
- Prior experience as a Service Advisor is helpful, but not required
- Professional appearance and proven ability to work in a process driven environment
- Possess valid Washington driver's license
- Ability to work a minimum of five days per week
-
Express Maintenance Service Advisor
2 weeks ago
Toyota of Puyallup Puyallup, United StatesToyota of Puyallup has been selling and servicing Toyota's for more than 50 years and has provided multi-decade careers for dozens of our employees. We take pride in watching the promotion of our employees throughout all of our dealership operations. We offer a well-defined caree ...
-
Express Maintenance Service Advisor
2 weeks ago
Toyota of Puyallup Puyallup, United StatesJob Description · Job DescriptionToyota of Puyallup has been selling and servicing Toyota's for more than 50 years and has provided multi-decade careers for dozens of our employees. We take pride in watching the promotion of our employees throughout all of our dealership operatio ...
-
Service Advisor
3 weeks ago
PTC of Tennessee, LLC Sumner, United StatesJob Type · Full-time · Description · The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. · Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies - Dobbs ...
-
Service Advisor
2 weeks ago
Big O Tires Renton, United StatesBig O Tires - JobID: [Auto Service Technician] As a Service Advisor at Big O Tires, you'll: Work directly with the customers, advising them on their vehicle's tire and automotive service needs; Build customer satisfaction and loyalty by providing the best guest experience; Achiev ...
-
Service Advisor
2 weeks ago
Sun Auto Tire and Service Renton, United StatesOverview: · Quality Auto Service Since 1980 · Jeffs Auto Repair is the Seattle areas premier full-service facility. We treat our customers like family, and customer service like an art. · The Sales/Service Writer is responsible for selling and promoting all products and servic ...
-
Service Advisor
2 weeks ago
TEC Equipment Seattle, United StatesAbout Us: · Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. · TEC Equipment features Mack and Volvo heavy-d ...
-
Main Shop Service Advisor
3 weeks ago
Toyota of Puyallup Puyallup, United StatesJob Description · Job DescriptionToyota of Puyallup has been selling and servicing Toyota's for more than 50 years and has provided multi-decade careers for dozens of our employees. We take pride in watching the promotion of our employees throughout all of our dealership operatio ...
-
Service Advisor
2 weeks ago
Equipment Experts Inc. Lakewood, United StatesJob Description · Job DescriptionPosition Summary · The Dispatch Service Advisor is responsible for dispatching field technicians to service calls and planned maintenance, accurately invoicing completed work, and estimating additional repairs needed. The Dispatch Service Advisor ...
-
Experienced Automotive Service Advisor
2 weeks ago
Titus-Will Automotive Group Tacoma, United StatesWe are Titus-Will Automotive Group, one of the largest dealership families in Tacoma, Olympia, Lakewood, and Parkland We are currently looking for Service Advisors to join our incredible service departments in Tacoma. Ideal candidates will have at least 1 year of automotive exper ...
-
Experienced Automotive Service Advisor
4 days ago
Titus-Will Automotive Group Tacoma, United StatesWe are Titus-Will Automotive Group, one of the largest dealership families in Tacoma, Olympia, Lakewood, and Parkland We are currently looking for Service Advisors to join our incredible service departments in Tacoma. Ideal candidates will have at least 1 year of automotive exper ...
-
Service Advisor
4 days ago
Seattle MINI Seattle, United StatesJob Description · Job DescriptionService Advisor · Job Description · Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before m ...
-
Service Advisor
5 days ago
Jeff's Auto Repair Renton, United StatesOverview: · Quality Auto Service Since 1980 · Jeff's Auto Repair is the Seattle area's premier full-service facility. We treat our customers like family, and customer service like an art. · The Sales/Service Writer is responsible for selling and promoting all products and servic ...
-
Service Advisor
1 day ago
Jeff's Auto Repair San Francisco, United States PermanentOverview: · Quality Auto Service Since 1980 · Jeff's Auto Repair is the Seattle area's premier full-service facility. We treat our customers like family, and customer service like an art. · The Sales/Service Writer is responsible for selling and promoting all products and servic ...
-
Service Advisor
3 weeks ago
Rad Power Bikes Seattle, United StatesWhy We're Rad (about us): · Rad Power Bikes, America's largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone. · Our company is a driving force behind the e-bike market expansion in North America. We are the f ...
-
Automotive Service Advisor
1 week ago
Sunset Auto Family Auburn, United StatesJob Description · Job DescriptionJob Description: · If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you · As a Service Advisor you will be responsible to meet and greet service customers p ...
-
Express Service Advisor
2 weeks ago
Bud Clary Auto Auburn, United StatesJob Description · Job DescriptionBud Clary Auto Group defines who we are and how we operate; it is a vital factor in our success. We maintain a workplace of high engagement, high-performance standards, and exceptional customer service. Furthermore, we support an environment of lo ...
-
Service Advisor
2 weeks ago
BIG O TIRES - RENTON Renton, United StatesJob Description · Job DescriptionAt Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be ...
-
Service Advisor
1 day ago
Trek Bikes Tukwila, United StatesA bit about us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encour ...
-
Automotive Service Advisor
2 weeks ago
Titus-Will Hyundai Olympia, United StatesWe are Titus-Will Hyundai in Olympia We are currently looking for an Automotive Service Advisor to join our service team and assist with the heavy flow of daily traffic. Ideal candidates will have at least 1 year of automotive experience.This is a full-time position, Monday-Frida ...
-
Automotive Service Advisor
2 weeks ago
Beardmore Automotive Bellevue, United StatesFull Job Description · About Us: Beardmore Chevrolet, Subaru, and Hyundai is a well-established, family-run company with a rich history spanning over 100 years. We take pride in our vibrant employee culture and offer flexible work hours, paid time off, and competitive benefits. ...
Service Advisor - Puyallup, United States - Sun Auto Tire and Service
Description
Greg's Automotive; providing great services such as our Customer Care Program and shuttle service. When you come to Greg's, your part of the family. We are looking for an Automotive Technician to join our team.
We are successful for one simple reason; we hire the Superstars You'll find our team of industry professionals is second to none, industry wide Shop owners from across America have visited our facility and their comments are always the same. They rank our facility, and our people, with the best of the best
The Sales and Service Advisor is responsible for selling and promoting all products and services offered by Greg's Automotive by following the company's store standards and expectations.
COMPENSATION: Salary ranges from $75,000 - $85,000 depending on experience.
Principal Duties and Responsibilities:
Sales and Service Advisor Benefits:
Qualifications:
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.