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Doral

    Director, Field Sales - Doral, United States - Four Seasons Hotels and Resorts

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    Description
    Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.


    Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide.

    At Four Seasons, we are powered by people and our culture enables everything we do.

    The Four Seasons Sales Team is looking for a Director of Field Sales.

    If you consider yourself to be a self-starter, motivated and proactive with exceptional communication and relationship-building skills, this may be the right role for you.


    The Director of Field Sales is responsible for providing strategic leadership support to the on-property sales teams within the defined region (Americas/EMEA/APAC).

    The role will focus on aligning sales strategies and tactics with the objective of improving the profitability of all goaled segments:

    travel industry, corporate negotiated, wholesale, group, with specific focus on increasing direct and high rated, profitable business supporting overall RGI.

    The role will also evaluate opportunities with deployment, business development, Worldwide Sales Office (WSO) partnerships, event strategy & ROI.


    This role will work closely with the Vice President, Commercial and Senior Vice President, Sales to identify retention and recruitment tactics, highlighting top regional sales talent, and support training and upskilling programs.

    Collaboration with all areas within the commercial team (Worldwide sales, Marketing, Revenue Management (RM) and Distribution, Digital performance, Public Relations (PR), Analytics) is essential.

    Travel will be required up to 40% of time.

    Sales Leadership

    Key Activities/ What You'll Be Doing

    Lead deployment strategies to optimize sales effectiveness both on-property and above-property, including achievement of individuals' sales and team goals.
    Assist in developing a strategic sales plan for the region and translate it into specific and measurable segments. Collaborate with the Property Sales Leader to ensure successful implementation by the sales team.

    Provide sales leadership and ongoing guidance for all hotel sales activities, encompassing transient, group, and F&B/catering as relevant, both operational and during pre-opening/conversions in the defined territory.

    Cross-team Collaboration


    Collaborate with Worldwide sales, Marketing, RM and Distribution, Digital performance, PR, Analytics to develop the hotel sales distribution strategy and ensure effective communication, implementation, and continuous updates based on business outlook.

    Maintain regular contact with Worldwide Sales teams and ensure they receive relevant intelligence to support all property needs and drive revenue.

    Work with the pre-opening team on handover of the sales strategy, support in recruiting staff, and contribute to development of pro-forma for pre-openings.

    Market Assessment

    Maintain accurate knowledge of competitive strategies, pricing, strengths, and weaknesses in all market segments within the region.
    Provide customer intelligence, evaluating market and economic trends to adjust sales strategy to exceed customer expectations.
    Review market share reports, competitive shopping reports, and other resources to maintain awareness of Four Seasons market position.

    Performance Tracking

    Conduct reviews with hotels needing improvement, developing, and monitoring action plans in coordination with other commercial.
    Support and facilitate requests for summary of global sales support for these properties in need (ex. owner requests via VP Commercial).

    Desired Skills/ Who You Are

    Strategic thinking and leadership
    Relationship building and networking skills
    Collaboration and teamwork
    Able to prioritize and adapt well to changing priorities
    Excellent communication skills (verbal and written)
    Ability to liaise professionally with multiple stakeholders
    Flexible working hours to accommodate international time zones
    Sales strategy development and implementation
    Market share analysis and reporting
    Revenue management principles
    Competitive analysis and pricing strategies
    Sales processes and systems

    Experience, Education And Professional Qualifications / What You Bring

    Bachelor's degree in business administration, marketing, hospitality management, or a related field.

    Ten plus years of increasing or expanding scope as a proven leader in a hospitality environment which include direct sales experience.

    Proven track record of success in a similar leadership role within the luxury hotel industry, with extensive experience in sales

    All internal applications must be submitted and approved in Workday by February

    Four Seasons Corporate Office Toronto

    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
    #J-18808-Ljbffr


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