- Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
- Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives
- Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Coordinates customer clinics, field days, and related promotional events
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
- Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
- Reviews work orders for completeness and accuracy prior to customer billing and ensures all billing follows the company's internal and external credit policies.
- Ensures all departmental tools, equipment, and vehicles are in good working order
- Manages recruiting, staffing and employee development activities for employees reporting to this position
- Communicates to Corporate Service Manager on location facility needs and improvements related to service.
- Cooperates in efforts to keep the location yard mowed and maintained by making service personnel available to move machinery and maintain the yard appearance.
- Works collaboratively with sales and parts department in the Customer Account Management (CAM) strategies and providing excellent customer service.
- Experience managing others preferred
- Knowledge of Turf and Handheld Equipment preferred
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Basic understanding of financial principles relative to Service Department operations
- Ability to analyze and interpret internal reports
- Excellent customer service skills
- High School Diploma or equivalent experience
-
Roofing Service Manager
3 days ago
Roofcrafters Roofing Pooler, United States**RoofCrafters Roofing LLC,** is a leading provider of high-quality roofing solutions. With a strong commitment to excellence and customer satisfaction, we specialize in residential and commercial roofing services. Our team of skilled professionals ensures that every project is c ...
-
Golden Gate Group Garden City, GA, United States Freelance**Welcome to WISAG, one of the leading service companies in Germany for aviation, facility, and industry. With over 50,000 employees, we are dedicated to providing top-quality services every day.** · **Our WISAG building cleaning specialists set the standard for cleanliness. Whet ...
-
Service Manager
1 week ago
Buffalo Wild Wings, Inc. Pooler, United StatesIn most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow Service Manager, Manager, Operat ...
-
Roofing Service Manager
3 days ago
Roofcrafters Roofing Savannah, United States**RoofCrafters Roofing LLC,** is a leading provider of high-quality roofing solutions. With a strong commitment to excellence and customer satisfaction, we specialize in residential and commercial roofing services. Our team of skilled professionals ensures that every project is c ...
-
Catering and Conference Services Manager
2 weeks ago
The DeSoto Savannah, United States**_Can you sell ice to polar bears? Do you have hospitality sales experience? If you said "YES" then The Desoto wants you Come work with our amazingly talented sales team in a welcoming, supportive hospitality environment_**: · **Perks**: · Medical, dental, vision, 401k, life ins ...
-
District Service Manager
2 weeks ago
JCB Inc Pooler, United StatesCOMPANY NAME: · JCB Inc · POSITION TITLE: · District Service Manager · POSITION DUTIES: · • Support JCB Dealer/National Account network, ensuring dealers can offer adequate product support for all JCB products; · • Conduct technical service training courses on all JCB products ...
-
Area Service Manager
2 weeks ago
JCB Inc Pooler, GA, United StatesCOMPANY NAME: · JCB Inc · POSITION TITLE: · District Service Manager · POSITION DUTIES: · • Support JCB Dealer/National Account network, ensuring dealers can offer adequate product support for all JCB products; · • Conduct technical service training courses on all JCB products ...
-
Environmental Services Manager
2 days ago
Aramark Richmond Hill, United StatesCOMPENSATION: The salary range for this position ranges from $60,000 to $70,000 depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensatio ...
-
Roofing Service Manager
3 days ago
Roofcrafters Roofing Pooler, United StatesJob Description · Job DescriptionRoofCrafters Roofing LLC, is a leading provider of high-quality roofing solutions. With a strong commitment to excellence and customer satisfaction, we specialize in residential and commercial roofing services. Our team of skilled professionals en ...
-
Hotel Front Desk Supervisor
2 weeks ago
Homewood Suites Savannah Airport Pooler, United StatesHomewood Suites Savannah Airport is looking for a Front Desk Supervisor to serve as our guests' first point of contact and manage all aspects of their accommodation. Front Desk Supervisor responsibilities include and are not limited to registering guests, managing reservations an ...
-
Quick Lane Service Advisor
2 weeks ago
J.C. Lewis Pooler, United StatesAs a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the d ...
-
Patient Services Coordinator
2 weeks ago
CORA Physical Therapy Pooler, United States**Ignite Your Career With CORA** · As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactionsand exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a ...
-
Patient Services Coordinator
2 weeks ago
CORA Physical Therapy Pooler, United States**Ignite Your Career With CORA** · As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of ...
-
Access Control Specialist
2 weeks ago
Coastal Security Services, Inc. Pooler, United States**Access Control Specialist / Concierge** · **_____________________________**_** · **_Company Overview:_** · Congratulations You have discovered an open position at Coastal Security Services, a · leading security solutions provider in the Southeastern United States. Our team prou ...
-
Sales Associate
1 week ago
Off Broadway Shoe Warehouse Pooler, United StatesRequisition Number _: _24922 _ · - Store Number _: _3117 _ · - Tanger Outlets _ · - 200 Tanger Outlet Blvd Suite 645 _ · - Pooler, Georgia US _ · - Full Time _ · **_About Rack Room Shoes _** · - Great shoes for men, women and children in comfort, dress, casual, and athletic categ ...
-
Deli Associate
3 weeks ago
Hire Value for Food Lion - Southern Pooler, United States**Count on Me - We know what to do, we make it easy, we do our part and we care**_ · Job Title: Deli Bakery Associate · Success Factors Job Code: · **Department**:Deli Bakery · **Reports To: Deli Bakery Manager** · **Primary Purpose**: · Provide quality customer service within t ...
-
Pt Stocker
3 weeks ago
Food Lion Pooler, United States**Count on Me - We know what to do, we make it easy, we do our part and we care**_ · Job Title: Center Store (Grocery) Associate · Success Factors Job Code: · **Department**:Center Store (Grocery) · **Reports To: Center Store (Grocery) Manager** · **Primary Purpose**: · Provide ...
-
Rail Operator
2 weeks ago
Plastic Express Pooler, United States**Company Overview** · Come join a winning Team Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored log ...
-
Praktikum Feel Good Management
2 days ago
Skyline Solutions Pooler, GA, United States Freelance**Your Mission**: · We are all about change. Are you too? The world is constantly evolving, and the question is: what are we contributing to the outcome? At Mercedes-Benz, interdisciplinary teams are already developing the mobility of tomorrow. Become a part of it Together, we wi ...
-
Titan Technologies Pooler, United StatesPooler 'Schleswig-Holstein Netz AG is the network operator responsible for delivering electricity and gas to 2.8 million people in Schleswig-Holstein. In addition, we offer technical services in the field of electricity and gas, such as the construction and operation of substatio ...
Service Manager - Pooler, United States - Blanchard Equipment Company, Inc
Description
Job Description
Job DescriptionService Location Manager
Position Specifics:
Department: Service
Reports to: Corporate Service Manager
Supervises: Service Clerks/Writers, Service Technicians, Setup Technicians, Ag Tech Students and other service employees
Purpose:
Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
Responsibilities:
Experience, Education, Skills and Knowledge:
Powered by JazzHR
QSob0GihwG
