Jobs
>
San Francisco

    Broker Relations Representative - San Francisco, United States - Integrity Marketing Group

    Integrity Marketing Group
    Integrity Marketing Group San Francisco, United States

    3 weeks ago

    Default job background
    Description
    About Applied General Agency

    At Applied General Agency, an Integrity company, the Broker Relations Representative facilitates professional relationships with insurance agents as the point of contact for operational support through prompt and professional communication in person, over the phone, and via online chat in English and Vietnamese or Chinese or Mandarin. They address inquiries regarding sales, certifications, compliance, and process-related questions. The Broker Relations Representative helps onboard agents, including learning to use self-service tools for lead, material ordering, and co-op marketing. They also coordinate key business partners and internal departments to problem-solve while documenting all communication and actions.

    Primary Responsibilities:
    • Providing best-in-class customer service focused on prompt resolution in person, via phone, and online chat.
    • Assisting with requests promptly while accurately documenting communications and actions.
    • Meeting metrics, including inbound/outbound calls and ticket resolution.
    • Communicating effectively with other departments and business partners.
    • Learning and staying current on Medicare insurance, compliance requirements, and agent contracting and certification processes.
    • Consistently adhere to all HIPAA and PHI guidelines.
    • Training and troubleshooting application submissions.
    • Researching and addressing commission inquiries.
    • Understanding AGA's Leads, Co-Op, and Marketing programs.
    • Helping agents navigate various internal systems, including online portals and self-service options.
    Primary Skills & Requirements:
    • Professional communication skills, written and verbal, in English and Vietnamese, Chinese or Mandarin are required to provide customer service in person, via phone, and online chat.
    • Must be a proficient user of Microsoft Office programs.
    • Prioritizing multiple tasks and objectives is required.
    • Experience maintaining digital records in a paperless environment is highly preferred.
    • Experience with data entry, workflow management systems, and web-based contact center applications is a plus.
    • Creative problem-solving skills and adaptability to changing business needs are preferred.
    • Experience in managed health care, Medicare, Life & Annuity, or ACA products preferred.
    • Minimal travel may be requested based on business needs.
    About Integrity

    Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

    Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

    Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit

    Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
  • State of California

    industrial relations representative

    1 week ago

    State of California San Francisco, United States

    Job Posting: Public Information Investigator · Department of Industrial Relations · JC Public Information Investigator · INDUSTRIAL RELATIONS REPRESENTATIVE $4, $6,213.00 per Month · Final Filing Date: 6/1/2024 · Application Methods: Electronic (Using your CalCareer Accoun ...

  • Department of Industrial Relations

    industrial relations representative

    3 days ago

    Department of Industrial Relations San Francisco, United States

    Job Description and Duties · Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's ...

  • Department of Industrial Relations

    industrial relations representative

    1 week ago

    Department of Industrial Relations San Francisco, United States

    Job Description and Duties · Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's ...

  • State of California

    industrial relations representative

    1 week ago

    State of California San Francisco, United States

    Job Posting: Public Information Investigator · Department of Industrial Relations · JC Public Information Investigator · INDUSTRIAL RELATIONS REPRESENTATIVE $4, $6,213.00 per Month · Final Filing Date: 6/5/2024 · Application Methods: Electronic (Using your CalCareer Accoun ...

  • Department of Industrial Relations

    industrial relations representative

    1 week ago

    Department of Industrial Relations San Francisco, United States

    Job Description and Duties · Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's ...

  • Tiffany Won - State Farm Agent

    Customer Relations Representative

    6 days ago

    Tiffany Won - State Farm Agent San Francisco, United States Full time

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Tiffany Won - State Farm Agent

    Customer Relations Representative

    2 weeks ago

    Tiffany Won - State Farm Agent San Francisco, United States

    Job Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...

  • Integrity Marketing Group

    Broker Relations Representative

    2 weeks ago

    Integrity Marketing Group San Francisco, United States

    About Applied General Agency · At Applied General Agency, an Integrity company, the Broker Relations Representative facilitates professional relationships with insurance agents as the point of contact for operational support through prompt and professional communication in pers ...

  • Six Flags Discovery Kingdom

    Guest Relations Representative

    3 weeks ago

    Six Flags Discovery Kingdom Vallejo, United States

    Enjoy the perks of being a Six Flags Team member Get free admission to all Six Flags Theme Parks, free tickets for friends and family, access to exclusive employee events, and discounts. Responsible for assisting Guests with concerns, will-call ticketing, and ticketing issues bot ...

  • Sunrun

    Employee Relations Representative

    3 weeks ago

    Sunrun San Francisco, United States

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. · As an Emplo ...

  • Derek Tsu - State Farm Agent

    Customer Relations Representative

    5 days ago

    Derek Tsu - State Farm Agent San Francisco, United States

    Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...

  • Department of Industrial Relations

    Industrial Relations Representative

    1 day ago

    Department of Industrial Relations San Francisco County, CA, United States

    Teamwork and Collaboration: Promotes team cooperation and encourages participation. Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals. Takes responsibility for individual actions in order to achie ...

  • Department of Industrial Relations

    Industrial Relations Representative

    3 weeks ago

    Department of Industrial Relations San Francisco County, CA, United States

    **This posting may be used to fill future vacancies in accordance with 2 CCR · - Must successfully pass the Bilingual Proficiency assessment. Teamwork and Collaboration: Promotes team cooperation and encourages participation. Capable of cross functionality and working well with ...

  • Mat Dahms - State Farm Agent

    Customer Relations Representative

    6 days ago

    Mat Dahms - State Farm Agent Oakland, United States Part time

    Position Overview · State Farm Insurance Agent located in Oakland, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mat Dahms - State Farm Agent, you will build and develop customer relationships within the community to p ...

  • Mat Dahms - State Farm Agent

    Customer Relations Representative

    2 weeks ago

    Mat Dahms - State Farm Agent Oakland, United States

    Job Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Oakland, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mat Dahms - State Farm Agent, you will build and develop customer relati ...

  • State of California

    industrial relations representative

    1 week ago

    State of California Alameda County, United States

    Job Posting: Public Information Investigator · Department of Industrial Relations · JC Public Information Investigator · INDUSTRIAL RELATIONS REPRESENTATIVE $4, $6,213.00 per Month · Final Filing Date: 6/1/2024 · Application Methods: Electronic (Using your CalCareer Accoun ...

  • Department of Industrial Relations

    industrial relations representative

    1 week ago

    Department of Industrial Relations Alameda County, United States

    Job Description and Duties · Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's ...

  • Hera Gutierrez - State Farm Agent

    Customer Relations Representative

    4 weeks ago

    Hera Gutierrez - State Farm Agent Fremont, United States Full time

    Position Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financ ...

  • PG&E Corporation

    Senior Government Relations Representative

    1 week ago

    PG&E Corporation Oakland, CA, United States Full time

    Requisition ID # · Job Category: Government and Regulatory Relations · Job Level: Individual Contributor · Business Unit: Corporate Affairs · Work Type: Hybrid · Job Location: Salinas · Department Overview · PG&E's Local Government Affairs team leads the Company's governme ...

  • Pacific Gas & Electric CO

    Senior Government Relations Representative

    1 week ago

    Pacific Gas & Electric CO Oakland, United States

    This position will be responsible for developing and maintaining a strong governmental, political and community network within the Central Coast Division (Monterey, San Benito, and Santa Cruz Counties). The candidate will have substantial external co Relations, Government, Repres ...