- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Report pricing and scanning discrepancies to the appropriate manager.
- Process customer transactions quickly, accurately, and efficiently.
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.
- Communicate new and on-going special programs and promotions with customers.
- Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, and Western Union money transfers.
- Handle funds, coupons, and tenders according to company policy.
- Stock and inventory department merchandise.
- Maintain an awareness of inventory and stocking conditions to capture ordering system integrity.
- Label, stock and inventory department merchandise.
- Report product ordering and shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notify management of customer or team member accidents.
- Report all safety risks or issues, and illegal activity including- robbery, theft or fraud.
- Collaborate with team members to encourage teamwork.
- Adhere to all local, state and federal laws, and company guidelines.
- Must be able to oversee the total store operations in absence of Store Manager, Assistant Manager, or Front End Manager.
- May be responsible for opening or closing of store depending on your shift.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Cashier
- Customer Service Experience
- Second language
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Standing or walking- 100 percent of the time
- Lifting- average of 40 pounds
- Pushing and pulling
- Manual dexterity
- Bending, twisting, and turning
- Reading Comprehension
- Talking- good verbal skills with customers and employees
- Listening- good communications with customers and employees
- Repetitive motion of hands and wrists
- Must be 21 years old
-
customer svc/lead
2 weeks ago
The Kroger Company Washington, United StatesThe Kroger Company - JobID: 18413 [Retail Sales / Team Member] As a Customer Service Clerk at Kroger, you'll: Perform price checks; Perform routine sweeping and mopping of the sales floor and restroom cleaning; Gather shopping carts from the parking lot(s) and surrounding areas; ...
-
Pt Customer Lead
2 weeks ago
Food Lion Upper Marlboro, United States**Address**:USA-MD-Upper Marlboro-9500 Se Crain Hwy · **Store Code**:Store 01414 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a ...
-
Pt Customer Lead
3 weeks ago
Food Lion Waldorf, United States**Address**:USA-MD-Waldorf-191 St Patricks Drive · **Store Code**:Store 02547 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a we ...
-
Pt Customer Lead
5 days ago
Food Lion Woodbridge, United States**Address**:USA-VA-Woodbridge-5592 Staples Mill Plaza · **Store Code**:Store 01572 FRONT END · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers ...
-
Customer Service Team Lead
1 week ago
Brightkey, Inc Annapolis, United States**Position Overview**: · **_ Join BrightKey and contribute to our company's success and your career growth_** · **Compensation and Details**: · - Starting salary of $55,000 annually · - Paid Time Off and Holiday Pay · - Medical, Dental, Vision and other benefits · - Participation ...
-
Lead Customer Service Representative
1 day ago
American National Family of Companies Glenmont, United States**Lead Customer Service**: · Lead Customer Service Representative · Do you have high attention to detail, possess the ability to effectively multi-task, thrive when organized, and enjoy both team oriented and autonomous work? As a Lead Customer Service Representative, you will be ...
-
Lead, Customer Success
1 day ago
Heuristic Solutions Arlington, United StatesJob Description · Job DescriptionJoin a Growing Technology Team and an Awesome Customer CommunityDo you... · Enjoy simplifying complex concepts? · Love being hands-on with software, even if you're not programming it? · Excel at planning your day, tracking your work, and deliverin ...
-
Lead, Customer Success
3 weeks ago
Heuristic Solutions Arlington, United StatesJoin a Growing Technology Team and an Awesome Customer Community · Do you... Enjoy simplifying complex concepts? · Love being hands-on with software, even if you're not programming it? · Excel at planning your day, tracking your work, and delivering on your promises? · If you ar ...
-
Customer Service Lead
3 weeks ago
MultiPlan Arlington, United StatesCustomer Service Lead in Arlington, TX at MultiPlan Location * · **Location:** · **Experience:** · Not Specified **Job Description** · Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage th ...
-
Lead Customer Service Representative
3 days ago
Service Specialties, Inc. Chantilly, United States**SSI is looking for a Lead Customer Service Representative to supervise our Residential CSR Team. We are looking for someone who is outgoing, can work independently and continually motivate our team.** · The Lead CSR will be able to handle customer complaints, keep the CSR team ...
-
Crimson Solutions Monument, United StatesAbout the Company · As an emerging FinTech, we simplify the processes of startups, freelancers, and companies with our smart digital solutions. Because we believe that they are the ones driving our society forward. With our web-based tools, our customers manage their finances, in ...
-
Team Lead Customer Service
1 week ago
Follett Corporation Arlington, United States Full timeThe Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations an Customer Service, Team Lead, ...
-
Asset and Customer Service Team Lead
2 days ago
Crimson Enterprises Broadlands, United StatesAbout Tosca: Tosca is one of the largest pooling service providers of reusable plastic load carriers in North America and has been present in the European market since 2020. Tosca supports retailers and their supplier networks worldwide in ensuring product availability at every s ...
-
Customer Experience Lead-walt Whitman
3 days ago
Victoria's Secret Huntington Station, United States**Description** · **A Victoria's Secret & Co Customer Experience Lead **is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Expe ...
-
Lead Customer Service Rep/teller
3 days ago
CNB Bank & Trust, N.A. Oak Forest, United States**MAJOR RESPONSIBILITIES**: · - Have significant knowledge of the most difficult deposit accounts or transactions to aid co-workers with difficult internal problems or with customer complaints · - Continuously demonstrate exceptional service to both internal and external customer ...
-
Luminis Health Annapolis, United States**Position Objective**: · Adheres to the standardization, accuracy and compliance policies of the department and organization. · **Essential Job Duties**: · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions · - Answer ...
-
Cashier/customer Service
2 weeks ago
Aspire Technologies Washington, United StatesWe are looking **D203: Cust Svc Rep - CASHIER **(**Min 2+ years of exp**) **(Webcam interviews)** · **DIRECT CLIENT Position** · **Number of positions: 1** · **Length: 6-18 Months +** · **Location: 2235 Shannon Place SE, Washington DC, 20020** · **Immediate interviews - Webcam in ...
-
Cust Svc Rep
2 weeks ago
NextGen Solutions Corp Washington, United States Part timeWe are looking **D203: Cust Svc Rep - CASHIER **(**Min 2+ years of exp**) **(Webcam interviews)** · **DIRECT CLIENT Position** · **Number of positions: 1** · **Length: 9-21Months +** · **Location: Washington DC, 20020** · **Immediate interviews - Webcam interviews ONLY** · **D203 ...
-
Peraton Washington, United States**About Peraton** · **Responsibilities** · Supports program and project managers and respective teams to implement organizational processes and best practices. Performs process and product evaluations (audits) to ensure compliance with DMI and project established policies, proces ...
-
Plymouth Rock Assurance Woodbridge, United StatesOverview: · The Team Lead will be responsible for working collaboratively across the organization to develop and deliver a customer experience that differentiates Plymouth Rock as a premier service organization. The team lead will create a culture that embodies our brand and work ...
customer svc/lead - Washington, United States - Kroger
Description
Job DescriptionPosition Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we're proudly serving Jay C customers in 22 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Jay C family
customer svc/lead professionals in Washington, D.C.
-
Omar Khattar
Total Experience Manager
-
Sara rickwa
Shifting focus in career to become a fashion stylist. Styling and creativity are finished sitting in ...
-
Sullivan Gaudreault
Filmmaker and Digital Media Specialist
-
Reilly McCormick
Recreation specialist
-
Emma Alterman
Proposal Management