- Assists service operations when issues arise related to enrollment or receipt of employee direct deposit, including review and action on the daily notice of change reports (NOC).
- Processes and/or research NOC returned items for employees, contacts respective payroll specialist to take actions, if needed.
- Works closely with service operations to establish client direct debit and resolve issues related to funding transfers for clients or their banks as needed.
- Reviews and processes service operations requests to research, stop payment and/or replace lost or stolen paper checks including payment after death of employee.
- Review and processes, when all requirements are met, AIMS payroll voids to correct employee wages including generating and sending reversal ACH.
- Coordinates closely with all finance teams, specifically treasury, credit, and accounts receivable in resolving questions related to ACH file creation, resolve funding discrepancies, and providing general funding support to employee/clients.
- Coordinates with banking relationship contacts to research and resolve ACH and/or check issues, including positive pay exceptions.
- Support internal, external, and state audits, as needed.
- Participates in team engagement activities and participants in continuous learning activities in the ACH/banking industry.
- Supports the Financial Services team members to accomplish team objectives and deadlines as directed by the team lead.
- Communicates information to Credit Services.
- Inputs data for an end of month journal entry for banks, as needed.
- Acts as primary backup to the other Financial Services Specialists.
- Participates in the Disaster Recovery plan as required.
- Assists in the accomplishment of Insperity Company goals.
- Helps other employees to accomplish Insperity Company goals.
- Performs other duties as may be assigned by department supervisor.
- High School Diploma is required. Associate's Degree in related field is preferred.
- At least two to three years' experience in banking/payroll is preferred.
- Problem solving skills that bring a team together to foster engagement and achieve great results.
- Excellent organizational skills with the ability to learn new concepts quickly.
- Ability to self-manage, organize and execute work in a timely manner.
- Working knowledge of ACH procedures and practices.
- Good understanding of both payroll administration and payroll accounting procedures.
- High level of computer proficiency.
- Communicates clearly and concisely, orally and in writing.
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Financial Services Specialist - Kingwood, United States - Insperity
Description
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology.
With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S.
In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards.
There is no better time to be a part of Insperity, and our best work is yet to come. Learn more atWhy Insperity?
Flexibility:
Over 80% of Insperity's jobs have work-from-home flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth:
Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being:
Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more.
Whether remote, in person or hybrid, we take care of our people so that you can do your best work.
FINANCIAL SERVICES SPECIALIST
RESPONSIBILITIES
This position is responsible for the day-to-day operations of the Financial Services department, focusing on supporting PEO services operations payroll responsibilities.
RESPONSIBILITIES
CPP, CTP or other certification is encouraged.
KNOWLEDGE / SKILLS
Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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