- Measure and manage critical areas of business process to ensure compliance with the company's mission, vision and values statement.
- Maintain open communication within the department and between all locations to ensure that everything stays organized.
- Make certain that every employee is focused on effective customer relationships and committed to satisfying customer requirements.
- Manage the flow of units within the service department which includes warranty, internal work, customer service work and detail/reconditioning.
- Minimum 1 year of managerial experience
- Must be knowledgeable in all operations and functions of RV's and its various equipment including LP and AC/DC appliances.
- Mechanical aptitude and tool skills
- Must have a valid drivers license
- Knowledge of Microsoft Word and Excel
- Good communication skills; both verbal and non-verbal
- Ability to problem solve
- Self-motivated
- Must be flexible - able to adjust one's schedule to fit the needs of customers
- Ability to work well with others
- Must be very organized
- Health, Dental and Vision insurance
- Long and Short-Term Disability
- Flex and Health Savings accounts offered
- 401(k) with company match
- Paid Time Off
- Holiday Pay
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Service Manager - Brainerd, United States - Pleasureland, Inc.
Description
Job Type
Full-time
Description
PleasureLand RV has a Service Manager position available for motivated, experienced, and reliable team members. You'll manage the service department ensuring that customer satisfaction, productivity and efficiencies are being met. Join for competitive wages, a friendly team, and to be part of a family-owned company.
About Us
PleasureLand RV has been expanding its family-owned operation throughout the Midwest for over 50 years. With the growth of PleasureLand RV means we need to expand our work family as well.
Our Service Manager position manages the service department ensuring that customer satisfaction and productivity and efficiency are being met. We offer a full benefit package including 401(k) with a company match. Come join the Best in the Midwest with PleasureLand RV
Essential Job Functions: