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    Automotive Toyota Sales Manager - Augusta, United States - Auto Recruitment USA

    Auto Recruitment USA
    Auto Recruitment USA Augusta, United States

    4 weeks ago

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    Description
    (ONLY APPLICANTS WITH AUTOMOTIVE EXPERIENCE PLEASE)

    Role DescriptionThis is a full-time on-site role located in North Augusta, SC for an Automotive Toyota Sales Manager.

    The Automotive Toyota Sales Manager will be responsible for overseeing and managing a team of sales representatives, providing guidance and support to achieve company sales goals, training sales representatives on product knowledge and sales techniques, developing and implementing sales strategies, and maintaining strong relationships with customers and dealerships.


    • Forecasts goals and objectives for the departments and strives to meet them.
    • Hires, trains, motivates, and monitors the performance of the Service and Parts "employees.
    • Maintains Reporting Systems accurate to be reviewed by General Management and the Factory.
    • Attends Managers Meetings.
    • Holds Part Department Meetings, Service Lane Meetings, and Shop Meetings.
    • Monitors the overall performance of the Service and Parts Departments.
    • Guarantees quality of Multipoint Inspections completed by Technicians.
    • Confirms quality of "Related, Immediate, Maintenance Docs", to be reviewed by customers within the first 25% of the time they are scheduled to beat the Dealership.
    • Ratifies that Writers execute a Walkaround for every Customer.
    • Ensures that Writers present Online Service Menu. (Smart VMA)
    • Strives for harmony and team work within the Departments and interaction with other Departments.
    Understands, keeps abreast of, and complies with Federal, State, and Local Regulations which affect Service Operations.For example, hazardous waste disposal, OSHA Right-to-know, etc.
    • Recognizes and ensures compliance with manufacturer Warranty and Policy procedures.
    • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
    • Fosters professional employee development and coordinates with employees to determine need for advanced training.
    • Maintains high quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
    • Makes Customer satisfaction a Department's priority. Confirms that Service and Parts personnel are courteous and respectful when interacting with Customers.
    • Handles Customers complaints immediately and according to Dealership's guidelines.
    • Manages Warranty Claim Submission Vendor. Reviews Warranty Policy adjustments. Comprehends and applies Warranty guidelines. Certifies correct processing of claims, and professionally communicates warranty information and clarification to Customers.
    • Develops Dealership service and parts pricing plans and recommends to Dealer or General Manager.
    • Works with employees to improve the overall profitability of the Dealership.
    • Keeps abreast of new equipment and tools available and recommends purchases.
    • Establishes and maintains good working relationships with Vocational and Technical Schools to enhance personnel recruitment activities.
    • Serves as a liaison with Factory Representatives.
    • Preserves a safe work environment.
    • Maintains a professional appearance.
    QualificationsBachelor's degree in Business, Sales Management, or related fieldMinimum of 5 years of experience in automotive sales and managementProven track record of meeting or exceeding sales goals and leading successful sales teamsStrong leadership, communication, and interpersonal skillsProficiency in Microsoft Office and Customer Relationship Management (CRM) softwareAbility to develop and implement effective sales strategies and techniquesKnowledge of Automotive industry and Toyota products and services

    #J-18808-Ljbffr
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