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    Operations Analyst - Chicago, United States - Disability Solutions

    Disability Solutions background
    OTHER
    Description
    Job Title: Operations Analyst
    Department: Cost Process and Platform Management

    Home Partners of America, a Blackstone portfolio company, provides paths to homeownership for people who might not otherwise have one, empowering thousands of households to choose quality single-family homes with transparent, locked-in pricing and the power to rent, buy, or walk away with no hidden fees and no strings attached. Today, we offer a range of leasing options to give more people a chance to live in great communities across the U.S., as well as complementary services to help our residents strengthen their credit and navigate the homebuying process.

    At HPA, our mission is to "Enrich the lives of the people we serve, one home at a time. Helping more people get into great homes, in the neighborhoods they love, is inspirational, our business model is unique and innovative, and our resident-led approach is closely connected to our Values:

    Be a Good Neighbor

    At our core, we are dedicated to making a lasting, positive impact on the world. It's a commitment to our mission, our residents, and each other. We treat others with respect and embrace sustainable and inclusive practices that benefit everyone we serve.

    Go the Extra Mile

    For us, it's all about our residents. We give our work everything we've got and rigorously pursue excellence. We also champion a culture of continuous improvement to always help each other be better today than yesterday.

    Do the Right Thing

    We lead each day with purpose and adhere to the highest ethical and professional standards. Integrity is our compass we are committed to honesty, transparency, and accountability in everything we do.

    We are tremendously proud of our programs and the positive impact we have on our residents and communities.

    Your Role:

    The Analyst's main objective is to monitor operational performance and benchmark against both internal and external metrics and take ownership of the portfolio's results. The Analyst will help identify ways to control expenses and optimize the outcomes on a home-by-home level as well as for the portfolio at large. This is an exciting opportunity to learn the heartbeat of the business and to develop operational and analytical skills as a part of a team at the core of scaling our business. We care deeply about professional development and are committed to investing in our people to ensure their growth and success - the analyst role is emblematic of this.

    What will you be doing?
    • Develop a deep understanding of the data and processes of the company to be able to offer insight to managing Single-Family Rental portfolio expenses
    • Review the framework of established operational policies, processes, and procedures as well as the resulting work product and decisions made by the operations organization with a team of analysts to recommend strategic changes in policy as it relates to the costs in maintaining SFR homes and making SFR homes ready for move in
    • Analyze the performance of the portfolio against operating targets
    • Assist the leaders in the Asset Management group in recommending areas for improvement across the organization
    • Be a subject matter expert in all Cost to Maintain items in AFFO, fully understanding the operational processes that unfold that therein impact the financials of the portfolio
    • Perform industry and market-level fundamental research
    • Perform value-add CAPEX analysis on a home-by-home and portfolio basis

    What we look for:

    Qualifications
    • Bachelor's Degree is required
    • Analytical and process-driven mindset
    • Critical thinking - we want you to think about the why, as well as the best way to accomplish something.

    Preferred Qualifications
    • Bachelor's Degree in Business Analytics, Finance, or Economics preferred
    • Experienced with B.I. tooling

    We encourage you to apply even if you don't meet all of the qualifications

    A Little More About Us

    At Home Partners, we celebrate diversity, foster collaboration, ignite creativity, and value the significance of our work. We seek exceptional individuals who take pride in making a positive impact and share our passion to be a good neighbor, go the extra mile and do the right thing. For more information, please visit

    Perks/Benefits

    We offer premier healthcare at affordable rates and access to 401K. Here are some amazing benefits you may not find anywhere else
    • Mental wellness resources through Headspace & Ginger, pet insurance, adoption assistance program, compassion leave and eldercare/special needs
    • 34 paid days off to start (which includes PTO, holidays, and personal days)
    • Hybrid working environment


    EEOC Statement

    Home Partners of America and Pathlight Property Management are Equal Opportunity Employers and prohibits discrimination and harassment of any kind. All employment decisions including the decision to hire, promote, discipline or discharge are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex (including pregnancy, gender identity or sexual orientation), national origin, age, disability status, genetic information, veteran or any other status protected by the laws or regulations in the locations in which we operate.

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