Operations Excellence Analyst - Chicago, United States - Home Chef
Description
Overview:
The Ops Excellence team at Home Chef is a small but growing group of talented individuals that tackle some of our biggest challenges in operations.
Sometimes referred to as Home Chef's operations "SWAT" team, we work on cross-functional initiatives that help to define the future state of the operations organization.
Our projects evolve based on the needs of the business - no two days are the same - but we're always focused on execution and driving towards positive impact.
We pride ourselves on being great problem solvers, thought partners, and go-getters.Responsibilities:
The Operational Excellence Analyst will be expected to wear several hats and will have the opportunity to work on a variety of projects.
**_
Tool Development & Tech Enablement:
_**- Partner with our plant teams to develop, manage, and continually improve tools used on the floor at our production facilities
- Understand challenges in the current technology landscape and work with production management and frontline employees to develop potential solutions
- Examples of past projects include: developing, maintaining, and troubleshooting operational dashboards and reports
Data Analysis & Reporting:
_**- Develop models and methodologies to monitor success of multiple facets of the business (facility capacity, machinery usage, labor, production, etc.)
- Find innovative ways to make data actionable for our production teams build processes to better collect, store, and visualize operational data in a meaningful and impactful way
- Enable datadriven decision making by reporting on core KPIs and performing adhoc analyses
- Examples of past projects include: performing analysis for our produce SWAT team initiative, such as a deepdive analysis into top produce quality errors and identification of root cause issues
Training & People Support:
_**- Partner with our HR teams to establish plant-focused programs related to performance management, professional development, and employee recognition & retention
- Examples of past projects include: developing & maintaining attendance tracking tools used by our HR teams, implementing employee recognition programs such as box giveaways and Home Chef "value awards"
Work Planning & Project Management:
_**- Work independently to develop project plans and timelines to drive progress forward, while working with multiple cross-functional stakeholders
Qualifications:
- Completion of a fouryear degree program in a related field
- Entrepreneurial mindset: energetic and able to lead change, create vision, and inspire people to achieve goals in a fastpaced environment
- Problem solver: Identify issues quickly and bring recommended solutions backed by logic to the discussion
- Interpersonal savvy: Develop rapport across the organization in order to build consensus for implementing new processes and tools
- Results oriented: Deal with ambiguity and make timely decisions to get to impact quickly
- Attention to detail: Organizational skills and ability to manage details of complex systems and operational processes
- Embody the Home Chef core values of customer first, pursuing excellence, taking ownership, and building a bestinclass team
- Technical ability: While experience using data analysis programs (e.g. Excel and Google Business Apps) are a must, experience using SQL, Python, and/or JavaScript highly desired
- Comfortable working in a manufacturing environment. Travel to our production facilities in Chicago, Atlanta, and Los Angeles may be required as part of this position (up to ~20% travel)
Salary range:
$85,000-$95,000
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