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    Senior Program Manager - Burbank, United States - Senior Plc

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    Description
    Senior Program Manager
    Who is Senior plc?

    Senior plc is an international, market-leading, engineering solutions provider with 30 operating businesses in 13 countries. Senior designs, manufactures and markets high-technology components and systems for the principal original equipment producers in the worldwide aerospace, defense, and land vehicle and power & energy markets. The Group is split into two divisions, Aerospace and Flexonics, servicing five key sectors.

    Our global values underpin what we do, and how we do it ...

    Safety - Integrity - Customer Focus - Respect & Trust - Accountability - Excellence

    Who is SSP?

    Senior Aerospace SSP, specializes in designing, manufacturing, and qualifying complex ducting systems for aerospace applications. Since its humble roots in 1945, the campus has now expanded to include a 59,000 sq. ft high-volume production facility, in addition to its legacy 131,000 ft2 main buildings which combined, accommodate over 500 employees. Vertically integrated with its own foundry, fabrication shop, and ISO certified engineering lab, Senior Aerospace SSP acquired by Senior PLC in 1995 and has continued its expansion into new programs and technologies.

    Why join SSP?

    Senior Aerospace SSP is the leader of innovative design and manufacturing methods in the area of complex aerospace systems. Joining out team will provide you with a rewarding career with a tight-knit and collaborative team. You will also enjoy a competitive compensation package that includes a market-led base salary, comprehensive benefits package along with wellness benefits, matching 401K plan and paid time off. Apply today for an opportunity to join our team

    If offer of employment is made it will be contingent upon passing all of the following: Drug Test, Background Check, ITAR and U.S. Export Compliance Screening.
    Senior Program Manager
    What does the job involve?

    Summary:The Program Manager will manage and improve new and existing programs through excellent leadership, process improvement and outstanding customer relations. This is a position that will assist in continuous improvement activities with the goal of achieving a robust program management process to meet the needs and demands of system level projects. The right candidate will be a visible, key contributor to the future success of the organization who will train ITP team leaders in program management while leading the execution of programs.

    Essential Duties and Responsibilities:

    Under general supervision, must be able to perform a variety of job duties including, but not limited to:
    • Responsible for the successful launch and/or execution of new programs. Meet cost, schedule and technical goals through the product design, development and qualification phases and into stable full-rate production.
    • Lead integrated product teams by providing input and direction from the program management plan and ensure all phases of the plan are successfully executed.
    • Ensure programs remain on track in areas of schedule, cost, program objectives, required documentation, engineering progress, scope and contractual changes, as well as risk assessment and mitigation plans.
    • Take pro-active actions to resolve issues affecting the programs.
    • Act as the focal point for the customer relationship, maintain customer satisfaction while managing the program within the scope of the contract.
    • Follow all Senior policies and procedures.
    • Other duties with the work as assigned.
    PERFORMANCE OBJECTIVES: To achieve the mission for this position, the Program Manager must produce the following critical actions and results:
  • New Program Execution: Senior Aerospace SSP is experiencing significant growth in the area of design to spec. systems development. These are complex programs that require the coordination of design engineering, customer program level and technical personnel, procurement activities, development and test personnel, manufacturing groups and more. The resulting systems are comprised of numerous components, all of which must meet aggressive goals for cost, quality and timely delivery. The Program Manager will direct the completion of new programs that achieve budget and schedule requirements. The execution of new programs requires the following:
  • Manage to a Product Development Process (PDP) to reduce time and cost to market.
  • Create and manage new programs following the phase gate process.
  • Proactively anticipate problems utilizing risk analysis to plan for and mitigate those risks.
  • Manage existing / new programs with weekly and monthly meetings to discuss program progress, schedule and budget.
  • Maintain constant awareness of program objectives, plans, schedules, upcoming events, risks, issues, changes and change-control, and current performance status through EVMS processes.
  • Ensure that program plans are realistic rather than optimistic and are appropriately responsive to schedule changes. Ensure that team members can articulate an appropriate rationale for program decisions and changes that impact schedules.
  • Collaborate with the CFO in developing program budgets and tracking performance for both internally funded and customer funded programs. Ensure that milestones are met, invoiced and collected per schedule.
  • Train IPT Leaders: The Program Manager must provide leadership and improve team performance. All IPT Leaders must be able to work successfully within the phase gate process mentioned above. This will include maintaining transparency to management and the organization on the progress / performance of programs. The Program Manager will utilize metrics to achieve continuous improvement in the following areas:
  • Conduct weekly and monthly program reviews that include program metrics, such as estimate to completion (ETC) and identified program issues & risks.
  • Improve on-time and on-budget delivery by successfully managing to the phase gate process.
  • Reduce cycle time by streamlining processes, eliminating tasks, working with manufacturing and engineering groups to arrive at more efficient solutions.
  • Mentor team leaders on interacting with management, interfacing with customers and defining key issues.
  • Customer Relations: The Program Manager will exhibit responsiveness and a proactive approach to communication that will result in excellent customer relations. This involves:
  • Communicating with the customer with regard to the status of the program, and schedule or budget issues and providing a quick response to customer questions or feedback.
  • Preventing "scope creep" by creating and fully understanding accurate proposals and estimates that encompass all of the customer's RFQs. Any issues will be brought to the customers' attention in a timely manner.
  • Supporting negotiations of proposals, contracts and terms and conditions by providing recommendations to management and customers.
  • Defining the voice of the customer and determining how to meet their requirements.
  • Utilizing good judgment and proactive thinking to improve team performance, anticipate problems before they occur, take corrective action, and demonstrate a high level of task management.
  • PERFORMANCE EVALUATION : The success of the Program Manager in achieving the objectives described above will be measured by the following:
    • Execution of programs to budget and schedule.
    • Customer feedback and questions are responded to in a timely manner.
    • Decreased time needed for program execution.
    • Effective execution to the phase gate process.
    • Prevention &/or mitigation of scope creep issues.
    • IPT team leaders have been mentored on the phase gate program process.
    • Organizational visibility of program, progress, risk and performance.
    In addition to the above, Program Managers are to maintain an organized, clean and safe work area using safety standards and expectations while adhering to all quality practices. Senior is an Equal Opportunity Employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:
    • Bachelor's degree in Engineering (Mechanical Engineering preferred) or Business Administration (Finance/Marketing). MBA is a plus. Minimum 7 years' experience with progressive responsibility leading to Program Manager.
    • Formal training in Program Management preferred (Phase Gate, QFD (Quality Function Deployment), LEAN, Six Sigma). Aerospace experience supplying to primes and tier 1 is highly desirable. Experience working with metal fabrication preferred, including: joining, welding, and brazing of sheet metal and related components. Familiarity with CNC machining, including: turning, milling, lathes, laser, water jet, press brake, tube bending, drop hammer forming, chemical processes, welding and heat treatment for annealing and hardening is desired. Previous experience with exotic metals including titanium, stainless steel alloys, inconel, aluminum and nickel is desired. Candidate will have previous working knowledge &/or direct experience in principles of Lean Manufacturing and 5S concepts. Customer focused. Cost and schedule focused.
    Required Skills:
    • Language:Must have excellent written and verbal communication skills.Must have strong customer service skills with a proven track record of building customer relationships.Ability to read, analyze, and interpret general business periodicals, contracts, professional journals, technical procedures, spreadsheets, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
    • Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Mathematical Ability: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
    • Other Abilities: Must be able to provide direction to a team. Must be able to develop and mentor. Must be able to work with all levels/personalities of customer and internal organization. Must be able to travel as required.
    Tools used:
    • Desk top computer, copy machine, calculator, four-line telephone and facsimile machine.
    ITAR Compliance:
    Access to our facility (and, therefore, employment) is restricted under the International Traffic in Arms Regulations (ITAR) and/ or Export Administration Regulations (EAR) to U.S. Citizens, lawful permanent residents, U.S. refugees, asylees or temporary residents under amnesty provisions [as defined in 8 USC 1324b(a)(3)] and properly licensed foreign persons. Applicants receiving a conditional offer of employment will be required to provide information to determine whether they are subject to these regulations and, if so, to assess their country of chargeability for export control purposes. Additionally, potential employee's names will be screened against the Consolidated Screening List (maintained by the United States government) to determine eligibility to receive technical data.

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