Program Manager - Los Angeles, United States - Weingart Center Association

Description

The Program Manager will develop and implement all policies and procedures to ensure the delivery of high quality services to clients of this 100-bed facility.

The Program Manager supervises all program staff and participates in direct service interventions on both an individual and group basis, and interacts with clients as necessary.

• Provide overall management and supervision of the program.
• Refine program design and develop policies, procedures and systems necessary to maintain quality program services with an emphasis on the special needs of homeless individuals.
• Supervise staff, monitor program implementation, service strategies, distribution of caseloads, service delivery strategies, distribution of caseloads and performance.
• Ensure that program services are delivered in accordance with program design and Weingart Center expectations.
• Coordinate services with outside agencies.
• Prepare program performance reports.
• Help develop manage program budget.
• Prepare daily, weekly, monthly, quarterly and annual reporting, as well as overseeing staff record keeping. Prepare reports required by contracts.
• Meet regularly with Program staff, manage case conference forums and intervene with clients when appropriate.
• Evaluate staff performance and complete performance appraisals as scheduled.
• Reports for work as scheduled

• Substantial experience in program management and development for projects serving low income and/or homeless clients.
• Knowledge of social services and its ethics.
• Knowledge of recovery models.
• Experience supervising and staff, particularly case managers and caseworkers.
• Casework/advocacy experience preferred.
• Broad knowledge of the network of social services agencies, public and private resources and public benefits available to assist homeless men and women.
• Ability to handle complex projects in a fastpaced environment.
• Sensitive to the needs of low income and homeless clients.
• Computer literate.

• Master's in Social Work (MSW) or its equivalent required.
• Minimum of 2 years experience supervising staff.
• 23 years experience in the delivery of social services to homeless and/or low income individuals.

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Bonus opportunities
• Yearly bonus

• 3 years

• Day shift
• Monday to Friday

• Los Angeles, CA: Relocate before starting work (required)