Mailroom Associate - Scottsdale, United States - Ricoh Americas Corporation

Description

Corporate HR Specialist

Senior On-Site Service Specialist

POSITION PROFILE

Ensures customers' satisfaction by making pick-ups and deliveries in a proficient and timely manner. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Mail services. Provides operations functions in one or all of the following areas: Sorting, mailing, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/parcels, as well as applies necessary postage.

company guidelines in the event of an accident and/or injury.

Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner.

Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail Equipment.

May be responsible for: Courier Services, Shipping & Receiving, Delivering and Processing of Mail.

Handles formal contact with the customer, on a daily basis.

Understands how to operate the required equipment/software efficiently to achieve service level.

May include interaction with contracted vendors, facility management and occupants.

Maintains positive internal working relationships with all department employees by communicating in a professional manner.

Maintains records for management reports and inventories of supplies needed.

Distributes office supplies, mail to company personnel and/or designated drop-off points as required.

Responds to and coordinates all service calls required by customer.

Delivers completed jobs to pre-determined customer locations within and outside of the site.

Maintains daily meter and service logs.

May travel between customer's buildings.

Answers customer questions regarding status or feasibility of job requests.

Performs duties related to the shipping of materials.

Performs duties related to the receiving of materials.

May occasionally perform shipping, receiving and dock work in a mailroom type environment.

Uses all copier equipment, calculator, postage meter and some PC.

Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

Requires high school diploma or GED and 1-2 years of related work experience.

Some related copy job experience is preferred.

Valid Driver's license is REQUIRED and minimum levels of auto insurance coverage per Ricoh.

Demonstrate competency in basic computer skills including proficiency in MS Office Suite

JOB DUTIES AND RESPONSIBILITIES

Delivers documents, packages, and other items to business establishments.

Travels to delivery site by provided company vehicle.

Keeps log of items received and delivered.

Services vehicle driven, such as checking fluid levels and replenishing fuel.

Performs pick-up and delivery of jobs by accurately following a map and/or written instructions.

Follows RICOH Service Excellence performance requirements.

Responsible for maintaining compliance with state and company standards by operating a vehicle in a safe and lawful manner and following Qualified candidates for this position should be fully vaccinated by 1st day of hire for the Covid virus. Ricoh will evaluate requests to reasonably accommodate qualified candidates who have not been vaccinated because of a disability or sincerely held religious belief, practice, or observance.

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually.

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Visa Sponsorship is not offered for this position.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

EEO/Affirmative Action Employer -- M/F/Disability/Veteran