- Provide accurate and timely customer service and support relating to parts inquiries required for order completions with internal / external customers, vendors, supplies and branches using applicable tools and established processes
- Prepare quotes and order requests based on equipment type
- Research, analyze and resolve parts discrepancies, to include purchases, shipments and delivery
- Maintain accurate records of invoices and support documents across multiple interfaces
- Enter all pertinent data into the Company's systems
- Receive inbound calls for industrial equipment parts inquiries.
- Perform parts research duties through web-based, adobe programs as well as hard copy manuals and microfiche
- Performs other related duties as assigned.
- Excellent Customer Service and multi-tasking skills
- High attention to detail, to include precise data entry
- Excellent verbal and written communication skills
- Ability to work with a high sense of urgency in a dynamic, fast-paced environment
- Proficient in MS Office Suite (Outlook, Word, Excel, and PowerPoint)
- High school degree required
- 1+ year customer service and/or call center experience preferred
- Working conditions are normal for an office environment
- Ability to lift up to 20 pounds
-
Research Analyst
6 days ago
Visit Orlando Orlando, United StatesWHO YOU ARE · The Research Analyst is a crucial member of Visit Orlando's Market Research & Insights Team, who actively supports organization by collecting, monitoring and summarizing market intelligence and trends relating to Orlando travel market. You have passion for data, lis ...
-
Strategic Operations Research Analyst
2 weeks ago
Lockheed Martin Orlando, United States**Job ID**: 665490BR · **Date posted**: Apr. 23, 2024 · **Program**: Functional · **Description**:Lockheed Martin is seeking a Strategic Operations Research Analyst to join a dynamic, high-performing team. Operations Analysis reaches every Lockheed Martin product and program, mak ...
-
Military Operations Research Analyst
3 weeks ago
Lockheed Martin Orlando, United States**Job ID**: 662767BR · **Date posted**: Mar. 13, 2024 · **Program**: Functional · **Description**:Lockheed Martin is seeking a Strategic Operations Research Analyst to join a dynamic, high-performing team. Operations Analysis reaches every Lockheed Martin product and program, mak ...
-
Analyst, Research- Consumer Insights
1 week ago
Universal Orlando Resort Orlando, United States**Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote oppor ...
-
Research Analyst
2 weeks ago
Voloridge Investment Management Orlando, United StatesVoloridge Investment Management implements bleeding edge machine learning techniques to solve the extremely challenging problems of modeling and predicting financial markets. We build predictive models using proprietary software as well as open-source tools, which we use to drive ...
-
Research & Evaluation Analyst - C
3 days ago
City of Orlando Orlando, United States**Description**: · **This is a full-time CONTRACT position with the same benefits as Regular full-time. Most contracts are renewable for terms of one year.** · **Who We Are** · Orlando, The City Beautiful · For most of Orlando's history we've been the place everyone wants to visi ...
-
Senior Research Analyst
3 days ago
Cox Media Group Orlando, United StatesLocation: FL-Orlando-South · Job Title: Senior Research Analyst - WFTV · Position Overview · WFTV/WRDQ, the CMG Duopoly in Orlando, Florida is looking for a talented Senior Research Analyst. This is a full-time position, and the candidate will provide relevant research data, anal ...
-
Research Compliance Analyst Study Conduct
1 week ago
AdventHealth Central Florida Orlando, United States**All the benefits and perks you need for you and your family**: · - Benefits from Day One · - Paid Days Off from Day One · - Student Loan Repayment Program · - Career Development · **Our promise to you**: · Joining AdventHealth is about being part of something bigger. It's about ...
-
Materials Research Analyst
1 day ago
AAA Forklifts Orlando, United StatesJob Description · Job DescriptionAre you a curious individual who loves diving deep into materials research? Do you have a passion for uncovering hidden insights and trends? If so, we have an exciting opportunity for you as a full-time Materials Research Analyst at AAA Forklifts ...
-
Parts Research Analyst
3 weeks ago
AAA Forklifts Orlando, United StatesAre you passionate about researching and analyzing data? Do you thrive in an office environment where you can put your attention to detail to good use? Join our team at AAA Forklifts in Orlando, FL as a · full-time Parts Research Analyst . · With competitive pay ranging from · ...
-
Operations Research Analyst
2 weeks ago
Advanced Technology Leaders Inc Orlando, United StatesJob Description · Job DescriptionJob Title: Operations Research Analyst · This position performs scientific work that involves designing, developing, and adapting mathematical, statistical, econometric, and other scientific methods and techniques. The work also involves analyzing ...
-
Military Operations Research Analyst
3 days ago
Lockheed Martin Orlando, United States· Description:Lockheed Martin is seeking a Strategic Operations Research Analyst to join a dynamic, high-performing team. Operations Analysis reaches every Lockheed Martin product and program, making it one of the most diverse work environments, providing exciting projects that ...
-
Military Operations Research Analyst
5 days ago
Lockheed Martin Orlando, United States· Description:Lockheed Martin is seeking a Strategic Operations Research Analyst to join a dynamic, high-performing team. Operations analysis reaches every Lockheed Martin product and program, making it one of the most diverse work environments, providing exciting projects that ...
-
Operations Research Analyst
2 weeks ago
Advanced Technology Leaders Inc Orlando, United StatesJob Title: Operations Research AnalystThis position performs scientific work that involves designing, developing, and adapting mathematical, statistical, econometric, and other scientific methods and techniques. The work also involves analyzing management problems and providing a ...
-
Research Analyst
5 days ago
Visit Orlando Orlando, United StatesWHO YOU ARE · The Research Analyst is a crucial member of Visit Orlandos Market Research & Insights Team, who actively supports organization by collecting, monitoring and summarizing market intelligence and trends relating to Orlando travel market. You have passion for data, lis ...
-
Research Lead Financial Analyst
1 week ago
Texas Health Huguley FWS Orlando, United StatesJob Description - Research Lead Financial Analyst · Job Description · Research Lead Financial Analyst · ( · Job Number: · ) · Description · All the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Mental Health Resour ...
-
Research Analyst
2 weeks ago
Orange County, FL Orlando, United StatesOverview · Performs specialized research of County records within several Orange County departments and/or is responsible for the collection, management, preservation and availability of current and historically significant public records used in various departments. · Represen ...
-
Research Lead Financial Analyst
1 week ago
AdventHealth Orlando, United StatesAll the benefits and perks you need for you and your family: · Benefits from Day One · Paid Days Off from Day One · Mental Health Resources and Support · Our promise to you: · Joining AdventHealth is about being part of something bigger. It's about belonging to a community that b ...
-
Strategic Military Operations Research Analyst
4 weeks ago
Lockheed Martin Orlando, United States· Description:Lockheed Martin is seeking a Strategic Operations Research Analyst Associate Manager to lead the Missiles and Fire Control Air Dominance Operations Analysis Team. This position will require frequent interactions and collaboration with leadership, team members, prog ...
-
Marketing Research Analyst
3 weeks ago
Haverhillmanagement Orlando, United StatesHaverhill Management is an innovative Business Process Outsourcing company that specializes in law firm management nationwide. Haverhill's vast network of partners allow for the highest caliber of outsourced marketing, sales, accounting, HR functions, tech support, and consulting ...
Parts Research Analyst - Orlando, United States - Briggs Industrial Solutions, Inc.
Description
Posted Friday, April 12, 2024 at 4:00 AMAt Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers.
We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect.
We are an ESOP-owned company with a customer-first focus.We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners.
And like those who went before us, every one of us takes that responsibility seriously.Businesses:
Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions
Mission Statement:
Keep business moving by being proactive, accessible, knowledgeable and above all else safe.
Value Proposition:
We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.
Values:
Balance, Respect, Integrity, Growth, Grit, Safety
Competitive benefits :
401(k)
Educational Assistance
Employee Assistance Program (EAP)
Employee Stock Ownership Program (ESOP)
Hands On and Virtual Training
Paid Holidays
Paid Time Off
Profit Sharing
Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.
POSITION PURPOSE:
The Parts Research Analyst provides customer service for the Parts Operation Center or assigned location. This role interfaces with internal and external customers and Field Operations. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
MINIMUM QUALIFICATIONS
Basic Knowledge & Competencies:
Previous Experience/Education:
PHYSICAL REQUIREMENTS