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Patient Services Specialist
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West Georgia Dermatology Carrollton, United States**Job description** · **Job Type** · Full time, with benefits · Experience in customer service and with medical systems preferred, but not required. · **Front Desk Specialist Responsibilities** · - Answer phones in a friendly, approachable, and helpful manner. · - Greet patients ...
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Commission & Field Service Specialist Iii
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Southwire Company LLC Carrollton, United StatesA leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered ...
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Client Services Specialist
2 weeks ago
Pacific Premier Bank Addison, United StatesThe Client Service Specialist is responsible for providing a full range of professional, technical, and general support to customers and Bank personnel. Possess expertise in Banking / Treasury Management products and services, which will be used to p Client Service, Specialist, C ...
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Resident Services Specialist
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Client Services Specialist
1 week ago
Pacific Premier Bank Addison, United StatesThe Client Service Specialist is responsible for providing a full range of professional, technical, and general support to customers and Bank personnel. Possess expertise in Banking /Treasury Management products and services, which will be used to provide excellent customer servi ...
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Client Services Specialist
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Pacific Premier Bank Addison, United StatesThe Client Service Specialist is responsible for providing a full range of professional, technical, and general support to customers and Bank personnel. Possess expertise in Banking /Treasury Management products and services, which will be used to provide excellent customer servi ...
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Development Services Specialist
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Development Services Specialist
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Nothing Bundt Cakes Addison, United StatesThe Development Services Specialist will guide new and multi-unit Bakery Owners through the New Bakery Opening process from the initial introduction until handoff at the end of the opening process. You will share and disseminate information to Bakery Owners on best practices and ...
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Client Service Specialist
1 week ago
Crown Connect, Inc. Addison, United StatesJob Description · Job DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Crown Connect, Inc. In ...
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Specialist, Customer Service
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Client Service Specialist
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Truist Financial Addison, United StatesThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. · Need Help? · If you have a disability and need assistance with the application, you can requ ...
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Specialist, Customer Service
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Media and Information Services Specialist
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Customer Service Specialist
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Extra Space Carrollton, United States**Customer Service Specialist (Bilingual Preferred)** · **Job Description** · As a **Customer Service Specialist**, you will have the opportunity to be part of a diverse team with excellent company culture. Extra Space Storage was listed in the**Top 100 Best Places to Work for ...
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Customer Service Specialist
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Fitness Connection Carrollton, United StatesJob Details · Job Location · Work From Home - Carrollton, TX · Description · Customer Service Specialist at Fitness Connection · Position Summary: The Customer Service Specialist role at Fitness Connection is centered around providing exceptional remote customer service. Key r ...
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Service Support Specialist
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City of Carrollton, TX Carrollton, United StatesJOB TITLE: Service Support Specialist · DEPARTMENT/DIVISION: Resolution Center · REPORTS TO: Resolution Center Supervisor · SUMMARY: Responsible for all incoming calls and/or emails for the City which includes responding to customer inquiries, concerns, and complaints regardin ...
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Patient Service Specialist
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Select Medical Carrollton, United StatesOverview · Baylor Scott & White Institute for Rehabilitation · Location: Carrollton, TX · (Sandy Lake) · Patient Service Specialist (PSS) · Hours: vary M- F between 7am - 7pm · PRN - Float · Candidate will be required to travel to multiple outpatient clinics. · Area of Coverage: ...
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Regional Technical Service Specialist
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ittxylem Carrollton, United StatesJob Details · We're Hiring a Regional Technical Service Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to s ...
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SilverTech Lantana, United StatesWhere? Bad Saulgau · When? Starting from · How long? 2 years · Your responsibilities as a specialist for courier, express and postal services · Delivery of letters and packages using our company vehicles · Punctual delivery of registered or cash on delivery shipments · Responsibi ...
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Client Service Specialist
1 day ago
Crown Connect, Inc. Richardson, United StatesJob Description · Job DescriptionIf you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Crown Connect, Inc. In ...
Client Services Specialist - Addison, United States - Pacific Premier Bank
Description
The Client Service Specialist is responsible for providing a full range of professional, technical, and general support to customers and Bank personnel.
Possess expertise in Banking /Treasury Management products and services, which will be used to provide excellent customer service to PPB Consumer and Business customers as well as internal Bank teams.
Work complexity is moderate to increasingly complex in nature and works under limited supervision.ResponsibilitiesEnsure delivery of exceptional customer service via telephone or through email by taking ownership of each customer inquiry, question or concern to resolutionMake appropriate decisions on behalf of the customer quickly and effectively.
Provide information and knowledgeable assistance efficiently and professionally.Ability to effectively prioritize work to ensure efficiency.
Follows up and follows through on all pending customer inquiries on daily basis while tracking all activities in the department's ticketing system.
Effectively manage customer complaints and de-escalate when necessary.Research complex tickets and provide updates and timely resolution.
Consistently meet defined key performance indicators.
Provide technical assistance, support, training and troubleshooting for Consumer and Business customers including but not limited to the following services Consumer and Business Online Banking, Remote Deposit Capture, ATM Debit Card inquiries, Mobile Banking, General Account Inquiries, Password resets for various systems, Reg E claims, Bill Pay, and Telephone BankingAssist with training new Client Service SpecialistsCoordinate with Bank vendors when needed in order to resolve customer inquiries.
Coordinate with the Information Technology and Information Security teams to escalate security issues to stop fraud activity; communicate and recommend fraud solutions to customers.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AM Program, as applicable to your job duties.This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
QUALIFICATIONS2+ years of customer service experience required.A reasonable, good faith estimate of the minimum and maximum base salary for this position is $17.53/hr. to $26.29/hr. Actual compensation will vary based on various factors including but not limited to location, experience, and performance.
A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position.
For more information regarding our benefits, please visit Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
