- Maintain a 99% client retention rate with referenceable clients.
- Evaluate market and client conditions to anticipate client needs and taking appropriate action to proactively address them.
- Develop a deep understanding of client intent, and making actionable suggestions to ensure client plans are optimized to meet client performance goals.
- Coordinate and host quarterly account team meetings - ensure holistic understanding of client plan performance, client goals, internal goals and strategic plans.
- Ensure that Client Executive and Client Management Leadership are promptly notified of escalated client issues/requests, systemic issues, unachievable deliverable dates, capacity limitations and any client relationship concerns.
- 2+ years of experience managing accounts with self-funded employer groups
- 2+ years of working knowledge in the pharmacy benefits management industry
- Ability to travel overnight up to 25%
- EmpiRx Health is on an extraordinary journey where excellence meets innovation.
- We are a collaborative team that encourages groundbreaking ideas, values open dialogue, and prioritizes continuous improvement.
- You will be part of a dynamic team where success is a shared celebration, collaboration fuels progress, and we redefine healthcare together.
- We offer a generous and competitive benefits package.
- You will share in the company's success through our discretionary bonus program.
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Strategic Client Executive - Saint Louis, United States - EmpiRx Health
Description
Job Description
Job DescriptionWho We Are:EmpiRx Health is the leading clinically-driven, customer-first PBM company that puts the pharmacist at the center of its service model to optimize member care while substantially reducing costs for plan sponsors.
What We Do:
We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients.
Who We're Looking For:
EmpiRx Health is experiencing unprecedented growth, and we're seeking a highly skilled and experienced Strategic Client Executive. In this critical role, you will be instrumental in acting as a navigational guide from on-boarding through renewal - they are responsible for driving client advocacy. You will handle complaints, find solutions to their issues and maintain a positive relationship with our clients ensuring our success metrics are met.
What You'll Do:
As a Strategic Account Executive, your role will encompass a wide range of responsibilities; here are a few:
What You Need:
At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're not just breaking down barriers but actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.
Your career at EmpiRx Health awaits – join us in shaping the future of excellence in healthcare.
Careers - EmpiRx Health
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