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    Desktop Support Technician - Akron, United States - Murtech

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    Job Description

    Job DescriptionPC RefreshTechnician Location: 341 White Pond Dr, Akron, OH 44320Pay Rate: $20/hour W2Hours: Full Time, Monday-Friday, 8AM-5PMDuration: Contract-to-Hire Description:
    • Unbox the devices (laptops)
    • Power up, install Windows updates and drivers, install any required applications
    • Install, move, add and change ("IMAC") the device in ServiceNow.
    • Re-box the devices
    • Create shipping labels and fix to box
    • Ship the devices to end-user
    • Monitor calls, incidents and requests using client provided ServiceNow tool
    Skills:
    • 1+ year of imaging experience
    • Great Customer Service
    • Desktop Support (Win10 and Office 365)
    • A+ certification is nice to have


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