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    Desktop Support Technician - Akron, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Akron, United States

    3 weeks ago

    Motion Recruitment background
    CONTRACT
    Description
    Our client is looking for a Desktop Support Technician for a 3-month contract in Akron OH 44320.

    Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

    Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

    Contract Duration: 3 months

    Required Skills & Experience
    • 6-12 months of related desktop and/or deskside support experience
    • Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
    • Excellent customer service skills
    • A+ Certification is a plus What You Will Be Doing
      • Unbox the device (laptop)
      • Power up, install Windows updates and drivers, install any required applications
      • Install, move, add and change ("IMAC") the device in ServiceNow.
      • Re-box the devices
      • Create shipping labels and fix to box
      • Ship the devices to end-user
      • Monitor calls, incidents and requests using client provided ServiceNow tool
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