- Manage all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with Company standards
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
- Initiate and implement up\-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
- Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Complete audit procedures, as needed
- Recruit, interview and train team members
- Hospitality \- We're passionate about delivering exceptional guest experiences\.
- Integrity \- We do the right thing, all the time\.
- Leadership \- We're leaders in our industry and in our communities\.
- Teamwork \- We're team players in everything we do\.
- Ownership \- We're the owners of our actions and decisions\.
- Now \- We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
-
Project Management Officer
2 weeks ago
Trusted Advisors Washington, United StatesJob Description · Job DescriptionNous sommes un cabinet de consulting international à la recherche d'un Project Management Officer pour un de nos clients dans la grande distribution au Maroc. · Mission: · Le project Management Officer aura comme principales missions de : · Orches ...
-
Project Management Officer
2 weeks ago
Trusted Advisors Washington, United StatesJob Description · Job DescriptionNous recherchons pour le compte d'une filiale d'une banque, un PMO avec minimum 5 ans d'expérience. · Principales Missions: · Participation aux cadrages des travaux · Suivi de l'avancement des travaux · Coordination entre différents interlocuteur ...
-
Project Management Officer
2 weeks ago
Trusted Advisors Washington, United StatesJob Description · Job DescriptionNous sommes à la recherche pour le compte d'une filiale d'une banque internationale, basée à Casablanca, un PMO pour la prise en charge du pilotage transverse des différents projets dans le cadre d'un programme, en intervenant auprès des chefs de ...
-
Training as a clerk for office management
1 week ago
ZephyrTech Alba, United StatesTrainee for Office Management (m/f/d) · Your talent is our future. Find the right place for your development with us. · For the start of the 2024/25 school year, we are looking for you as a trainee for office management (m/f/d) at Helios Fachkliniken Hildburghausen. · What to exp ...
-
Training for Office Management Clerks
1 week ago
Aurora Technologies South Taft, United StatesSouth Taft is looking for office management clerks (m/f/d) to start their apprenticeship at our location in Erkrath/Düsseldorf. We are seeking candidates to join our team on August 1, 2024. · As a clerk for office management, your main focus will be on financial accounting and co ...
-
office manager
3 weeks ago
CARE Washington, United StatesJOB SUMMARY: · The Office Manager is responsible for supporting the efficient operation of the day-to-day business of CARE USA's Washington DC office and the NYC office. Washington DC office is the second largest office in US with 70+ registered users and many events. NYC office ...
-
Flooring Office Manager
2 weeks ago
Gpac Washington, United States Full timeJob Title: Flooring Office Manager · Position Summary: The Office Manager for a Flooring Contractor oversees administrative operations, supports project management, and ensures excellent customer service to facilitate the company's success. · Key Responsibilities: · Administratio ...
-
Office Manager
26 minutes ago
Trinity College Washington, United StatesJob Description · Job DescriptionPosition Announcement: Office Manager · Trinity Washington University · Trinity Washington University seeks a dynamic, creative, and organized individual to serve as the Office Manager for the Office of Development and Alumnae Relations. The Offic ...
-
Risk Management Officer
3 weeks ago
National Park Service Washington, United StatesSummary · This position is located in Visitor and Resource Protection, in the Office of Risk Management Division. · The National Park Service's Office of Risk Management (ORM) provides management direction, policy, oversight, and technical assistance for a variety of national pr ...
-
Office Manager
2 days ago
L.S. CALDWELL & ASSOCIATES Washington, United StatesJob Description · Job DescriptionL. S. Caldwell & Associates, Inc. (LSC) is a full-service Contracting and Employment and Community Awareness Participation Compliance firm in Washington, DC. · We are looking for an experienced Office Manager to join our team. The successful candi ...
-
office manager
2 weeks ago
L. S. Caldwell & Associates, Inc. Washington, United StatesJob Description · Job DescriptionSalary: $61, $66,964.00 per year · OFFICE MANAGER · L. S. Caldwell & Associates, Inc. (LSC) is a full-service Contracting Employment and Community Awareness Participation Compliance firm in Washington, DC. We are seeking a full-time Office Manager ...
-
Atlantic Council Washington, United StatesOverview · The Atlantic Council seeks a professional, energetic, and experienced Facility and Office Manager to ensure the efficient operation of our office space and facilities and provide administrative and operational support to the Office of Finance and Operations. The ideal ...
-
Executive Assistant/Office Manager
5 days ago
Beacon Hill Staffing Group Washington, United StatesJob Id: A1322881DC-Temp_ Apply Now · Our client, a non-profit health organization, is seeking a temporary Executive Assistant/Office Manager to support their team · About You: · 3+ years of relevant experience. · Bachelor's degree is preferred; Associate degree is required. · Non ...
-
Knowledge Management Staff Officer
2 days ago
Axiologic Solutions Washington, United States Full timeBased in Northern, VA, Axiologic Solutions LLC has opportunities for you to become part of our high-quality team that delivers innovative solutions to key federal clients. We are currently seeking a Knowledge Management Staff Officer to support our growing team. · Responsibiliti ...
-
Office Management-Staff Officer Support
2 days ago
IC-CAP San Francisco, United States PermanentOffice Management-Staff Officer Support - Skill Level 3: Duties include: Perform tracking and management of internal and external taskers. Prepare weekly tasker tracking reports for Source Leadership. Review taskers submissions from Source groups, review for quality and content i ...
-
Office Management-Staff Officer Support
2 days ago
IC-CAP San Francisco, United States PermanentOffice Management-Staff Officer Support (OMSO) - Level 3: Duties include: Perform tracking and management of internal and external taskers. Perform tracking and management of internal and external award taskers Generate and update spreadsheets/SharePoint, track deliverables; ensu ...
-
Field Office Manager
2 weeks ago
Elemy Washington, United StatesAt Scale is hiring for the 2024 election cycle To apply, respond to this job post. · Pay and Benefits · * Field Office Manager is a full-time salaried-exempt role, paid semi-monthly, at $8,000 / month · * Travel and accommodation expenses covered when relocating for work · * Cell ...
-
Front Office Manager
21 hours ago
Marriott Washington, United States**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Washington D.C., 923 16th and K St NW, Washington, District of Columbia, United States · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Mana ...
-
National Office Manager
4 weeks ago
National Association of Negro Business & Professional Women's Clubs, Inc. Washington, United StatesJob Description · Job DescriptionPOSITION SUMMARY · The National Office Manager oversees financial and administrative duties ensuring that the office operates efficiently and smoothly. The responsibilities will include maintaining accurate financial records, performing financial ...
-
Floating Office Manager
24 minutes ago
KIPP DC Washington, United StatesJob Description · Job DescriptionFloating Office Manager · About KIPP DC: · By 2025, KIPP DC will build upon two decades of proven results to develop into a more impactful, innovative, and inclusive school system that provides joyful, identity-affirming learning experiences so th ...
Front Office Manager - Washington, United States - Hilton
Description
Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D\.C\. on Pennsylvania Avenue, as theFront Office Manager \(Temporary\) \
The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D\.C\.'s preeminent addresses where all are welcome\.
With 263 rooms, 38,000 square feet of event space, and 2 restaurants plus 3 bars, this isthe new home for Washington, D\.C\.'s most consequential events, groundbreaking meetings, and unforgettable experiences\.
In this role, you will be responsible for overseeing key guest contact departments and their department heads, managers and team members\.
_Want to learn more?_ Hotel Website \(https://www\.hilton\.com/en/hotels/dcawawa\-waldorf\-astoria\-washington\-dc/\),Facebook \(https://www\.facebook\.
com/WaldorfAstoriaDC\),Instagram \(https:
//www\.instagram\.com/waldorfastoriadc/\)
What will I be doing?
As the temporary Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\.
Specifically, we look for demonstration of these Values:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http:
//jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\
\#LI\-MD1
Job: _Guest Services, Operations, and Front Office_
Title: _Front Office Manager \(Temporary\) \- Waldorf Astoria Washington D\.C\._
Location: _null_
Requisition ID: _HOT0AK1I_
EOE/AA/Disabled/Veterans