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    RN Clinical Case Manager On-call Specialist - Charlotte, NC, United States - MGA Homecare

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    Description

    MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened MGA Behavior Therapy offering Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities. We aim to assist patients and families by delivering high-quality clinical care in the comfort of their homes. MGA Homecare proudly serves Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, acting as a valuable resource for patients and families.

    The Clinical Case Manager On-call Specialist manages care coordination of clinical activity after regular business hours, reporting directly to the Vice President of Clinical Operations. This is an overnight position, responsible for managing the on-call phone for our Texas, North Carolina, and Tennessee markets. Fully Remote and WFH. Establishes effective communication, critical thinking, and problem-solving skills to serve as the primary point of contact for all clinical and non-clinical issues between clients, field staff, and office personnel during after-hours. Responsible for documenting all client communication and activities received after hours, sending a report to all appropriate team members by the start of the next business day. Communicates and escalates all client and field staff issues to management following MGA Policy.

    Ensures effective communication to coordinate the implementation of each patient's Plan of Care, providing support, guidance, and education to patients/patient families and/or caregivers. Adheres to all company policies and procedures outlined in the Employee Handbook, Employee Agreement, or communicated from management. Participates in the continuing quality improvement by properly reporting incidents, injuries, infection, and all risk management components. Represents themselves positively and professionally in the company and community.

    • Minimum of two years of nursing experience in a Home Health or Acute setting preferred.
    • Detail-oriented, flexible, good organizational and time management skills.
    • Current CPR card and Current health certificate as applicable.
    • Health, Dental & Vision Coverage.
    • Health Savings Accounts (HSA-available if enrolled in high deductible plan).
    • Flexible Spending Accounts (FSA & LPFSA).
    • Dependent Care Reimbursement Accounts (DCRA).
    • 401(k) retirement plan.
    • 100% Company Paid Basic Life Insurance (if enrolled in Health plan).

    All your information will be kept confidential according to EEO guidelines.



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