Program Manager, School Based Hygiene - New Britain, United States - Moses/Weitzman Health System

Description

Job Description Summary:

Job Description:

JOB SUMMARY

The Program Manager, School Dental Hygiene is responsible for providing supervision for the Dental Hygiene Team. The Program Manager, School Dental Hygiene works collaboratively under the direction of CHCS Chief Dental Officer and the Eastern Region Vice President to address clinical and programmatic needs. This includes assurance and compliance to agency policies and procedures, effectively implementing new processes and managing current processes. This role will be allocated to 60 % administrative and 40 % clinical, although the mix may vary over the course of the year or due to staffing needs. The position is largely in-office but there may be flexibility for remote work for some of the administrative activities.

ROLE AND RESPONSIBILITIES

Provides prescribed full dental hygiene/periodontal services within the scope of practice for RDH in the State of CT and CHCI scope of services to patients in a caring and professional manner.

Assurance and compliance with agency policies and procedures

Effectively implements new clinical processes and supervises current processes

Oversees maintenance of dental equipment and inspections yearly

Provides support and clinical leadership to dental hygienists in School-Based Dental Programs through training, completes competencies, monitors chart audits, reviews manufacturing instructions of new equipment, technical instruction and administrative feedback to team as needed

Demonstrates in-depth knowledge of School-Based Dental Program, clinical, infection control policies and procedures, safety, Joint Commission/DPH/HRSA requirements, as well as operational requirements

Performs all necessary oral prophylactic services including initial examination, x-rays, scaling, polishing, fluoride treatments, pit and fissure sealants, subgingival root planning and curettage

Educates patients in the proper methods of oral hygiene and plaque control

Ensures accurate coding, diagnosis and appropriate use of dental EMR

SUPERVISORY:

The supervision of School-Based Hygienists

Reviews clinical outcome metrics for the program and collaborates with the Chief Dental Officer to identify and achieve clinical goals

Works with the CHC Dental Leadership and School-Based Leadership team to develop site-specific strategic plans for new services, programs, and modifications of existing services

Attends and actively participates in regularly scheduled meetings with School Based Program Managers throughout the month

Lead support for recruiting and onboarding new hires, including creating required training/shadowing schedules and introductory communications to team members welcoming the new hire

CLINICAL:

This position will be responsible for the financial and operational stability of the School Based Dental program, including meeting daily operational goals, facilitating supervision of assigned staff, and leveraging data-driven decision-making to ensure department goals are met.

Provides appropriate individualized patient education for maintenance of oral health

Emphasizes preventive techniques and compliance with recall intervals

Provides radiographic services, including exposure and communication with appropriate dentist, and proper documentation in electronic dental health record

Maintains appropriate documentation of services provided in the electronic dental health record

Maintains the treatment area, equipment, instruments and supplies in proper working order daily. Strictly follows safety and infection control standards

Maintains inventory and maintenance of dental supplies and dental carts

May provide oral health education in classrooms and in community healthcare settings

Reviews log books of all school based dental hygienists on a monthly basis and submit for review

Completes site visits quarterly for school based dental hygienist administrative assessment

Audits school based dental hygienists compliance with school based Dental Program policies and procedures, and reports audit results to and CHC Chief Dental Officer on timely basis

Conducts quarterly risk assessments per HRSA requirements at a sampling of school based dental sites

Provides clinical training to dental hygienists to include orientation of new dental staff

Occasionally assigned to provide dental hygiene services at a CHC fixed dental practice, health fair, or special program

Represent the CHCI school-based dental program at school meetings or other opportunities for outreach or collaboration with stakeholders

QUALIFICATIONS

Required Skills and Education

Bachelors degree required RDH degree from accredited dental hygiene school

Licensure - State of Connecticut dental hygiene license

At least two years experience as dental hygienist and prior clinical supervisory experience

Minimum one year of supervisory experience

Excellent knowledge of all Dental Program requirements

Demonstrated excellence in clinical skills

Ability to rigorously and consistently apply program standards

Ability to provide objective feedback to dental hygienists based on operational and administrative audits

Proven proficiency in Microsoft Suite

Demonstrated excellent problem-solving and decision-making skills

Ability to perform efficiently in a dynamic environment

Process/procedure development, implementation and improvement skills

Superior judgment

Effective communication at all levels in the organization with strong oral, written and negotiation skills, including public speaking/presenting

Ability to work collaboratively on a team

Sound organization skills and accuracy at all levels of the job

Experience with community engagement

Strong customer service experience

Excellent verbal and written communication skills

Ability to manage multiple concurrent priorities and deadlines

Preferred Skills

Associates/Bachelors degree in management or healthcare

Prior dental hygiene work within a community setting.

Excellent clinical and supervisory skills

Required Licenses/Certifications

RDH degree from accredited dental hygiene school

Licensure - State of Connecticut dental hygiene license

Current CPR certification

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

This position requires some physical activity - requires good to excellent manual dexterity and fine motor coordination; good vision; physical mobility and flexibility; light lifting required; potential exposure to blood borne pathogens through direct patient contact

Full-Time, 40 hours a week with evenings and/or weekends required based on program needs

Ability to travel to locations as deemed necessary

Must have reliable transportation and current license

Must follow OSHA standards and universal precautions

Primarily on site, with some flexibility

Confidentiality of Information

Confidentiality of business information is a requirement. Confidentiality must be maintained according to CHC policies

Organization Information:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses , a granddaughter of slaves, and Gerard (Gerry) Weitzman , whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

Location:

East Side Community Center New Britain

City:

New Britain

State:

Connecticut

Time Type:

Full time

MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.