Jobs
>
Chicago

    Supervisor, Technical services - Chicago, United States - Cook County, IL

    Cook County, IL
    Cook County, IL Chicago, United States

    3 weeks ago

    Default job background
    Description
    Cook County Offices

    Under The President

    Administrative Hearings

    Auditor

    Bureau of Administration

    Bureau of Economic Development

    Bureau of Finance

    Bureau of Human Resources

    Bureau of Technology

    Facilities

    Office of the President

    Job Summary

    Provide day-to-day work direction and supervise to maintain steady workflow and productivity in Information

    Technology (IT) support, operations, and activities. Manage technical services for the Bureau/Department and

    provide system and other technical training to department staff. Design and customize data entry screens for

    department use. Develop and maintain systems, tools, and device manuals, practices, and policies. Troubleshoot

    and resolve end user problems.

    Minimum Qualifications


    • Graduation from an accredited college or university with a Bachelor's Degree or higher in Information Technology, Computer Information Systems, or a directly related field is required. and
    • Four (4) years in providing technical support and maintenance to assigned systems, platforms, and applications or directly related experience is required.
    • Two (2) years of prior supervisory or lead experience is required.


    Candidates who are contacted will be required to produce original required documents (e.g., current driver's license, diploma, school transcript, certifications, etc.) listed on the Notice of Job Opportunity within five (5) days of being extended an offer, in writing, by the Bureau Chief of BHR (or designee).

    Candidates will be notified of how to submit required documents.


    • Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by the World Education Services (WES), Educational Credential Evaluators (ECE) or a National Association of Credential Evaluation (NACES) member organization.
    KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS


    Ability to operate and train others on QBIC, ability to work in a union environment, and ability to manage multiple projects and groups of people and to supervise staff and make decisions.

    Knowledge of current industry standards, regulations, and construction and building trades. Skill in solving problems in a cost effective manner. Knowledge of computer hardware, software, and training. Ability to enable a collaborative and teaming culture and provide day to day direction of tasks. Ability to perform escalated or more highly complex work similar to the work done by staff being supervised.


    • Ability to effectively delegate tasks to staff and collaborate with leadership to achieve organizational or department success. Ability to align team's tasks with departmental procedures and objectives and serve as a reliable resource for other employees in an area of expertise.

    Physical Requirements:
    Sedentary Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently

    to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may

    involve walking or standing for brief periods of time.

    The duties listed are not set forth for purposes of limiting the assignment of work.

    They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.


    VETERAN'S PREFERENCE


    When applying for employment with Cook County Government, preference is given in the application process to honorably discharged Veterans who have served in the Armed Forces of the United States for more than 180 consecutive days, or during War Time.

    To take advantage of this preference a Veteran must:


    • MEET THE MINIMUM QUALIFICATIONS FOR THE POSITION.
    • IDENTIFY THEMSELVES AS A VETERAN ON THEIR EMPLOYMENT APPLICATION BY ANSWERING YES TO THE QUESTION "Are you a military veteran?"
    • ATTACH A COPY OF THEIR DD 214, DD 215 or NGB 22 (NOTICE OF SEPARATION) AT TIME OF APPLICATION FILING. IF YOU HAVE MULTIPLE DD 214S, 215S, OR NGB 22S, PLEASE SUBMIT THE ONE WITH THE LATEST DATE. COAST GUARD MUST SUBMIT A CERTIFIED COPY OF THE MILITARY SEPARATION FROM EITHER THE DEPARTMENT OF TRANSPORTATION (BEFORE 911) OR THE DEPARTMENT OF HOMELAND SECURITY (AFTER 911).


    The Cook County Department of Veterans Affairs can assist you with obtaining a certified DD214 and having it recorded for you at no charge.

    Please contact

    VETERAN MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS AT TIME OF INTERVIEW.

    Benefits Package


    • Medical, Dental, and Vision Coverage
    • Basic Term Life Insurance
    • Pension Plan and Deferred Compensation Program
    • Employee Assistance Program
    • Paid Holidays, Vacation, and Sick Time
    • You May Qualify for the Public Service Loan Forgiveness Program (PSLF)
    For further information on our excellent benefits package, please click on the following link:

    The County has a hybrid work environment which allows employees telecommuting and flexible scheduling options.


    • This position requires successful completion of post-offer tests, which may include a background check, drug screen and medical examination.


    Falsification of any information in the application process will result in disqualification, dismissal after hire, and/or placement on the County's Ineligible for Rehire List for a period of two (2) or five (5) years.

    For current County employees, such falsification may result in discipline, up to and including termination, and placement on the County's Ineligible for Rehire List for a period of two (2) or five (5) years.

    See Cook County Code of Ordinances, Article II, Sections 44-54 Unlawful Practices Relating to Employees and Employment - Penalty, 44-56 Political Discrimination; Cook County Employment Plan, Section V.N.

    Pre-Interview License and Certification Verification; Supplemental Policy No Ineligible for Rehire List; and Cook County Personnel Rules 3.3(b) (7) (d)

    EEO Statement

    Cook County Government is an Equal Employment Opportunity ("EEO") employer.

    Cook County prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance as further defined in Chapter 44.

    Human Resources, Article II. Personnel Polices, Section 44-53 of the Cook County Code of Ordinances and Chapter 42. Human Relations, Article II. Human Rights, Section 42-35 of the Cook County Code of Ordinances.


    NOTE:

    As an internal candidate, should you be offered the position, salary allocations shall abide by the Cook County Personnel Rules.


    • Must be legally authorized to work in the United States without sponsorship.
    Social Media Disclaimer


    The County's hiring process is governed by the Cook County Employment Plan which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions.

    The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the County's hiring decision.

    Cook County officials and employees who become aware of or receive a complaint that involves an allegation of Political Reasons or Factors being considered in the hiring process of Non-Exempt positions are obligated to refer the complaint to the Cook County - Office of the Inspector General.

    If the Cook County Inspector General sustains allegations of Political Reasons or Factors being considered, Cook County will disqualify the Applicant or Candidate from consideration for employment and disciplinary action will be imposed on any involved Cook County employees, if applicable.

  • Acciona Services Energy

    Director, Technical Services

    2 weeks ago

    Acciona Services Energy Chicago, United States

    **ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 41,500 professionals, present in more than 40 countries across the five continents, all contributing to our miss ...

  • Crown Cork & Seal USA, Inc.

    Manager, Technical Service

    6 days ago

    Crown Cork & Seal USA, Inc. Chicago, United States

    CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers aroun ...

  • Kia America, Inc.

    Service Technical Training Instructor

    3 weeks ago

    Kia America, Inc. Chicago, United States

    At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking diffe ...

  • Kia America, Inc.

    Service Technical Training Instructor

    1 week ago

    Kia America, Inc. Chicago, United States

    At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking diffe ...

  • Sun Chemical Corporation

    Ink Technical Service Representative

    1 day ago

    Sun Chemical Corporation Chicago, United States

    Job Overview: · The **Ink Technical Service Rep** role provides specialized ink technical assistance to our valued customers in Chicago, IL, and surrounding areas. In this role, you'll be pivotal in identifying and addressing the technical and continuous improvement needs of our ...

  • GFL Environmental

    Technical Services Coordinator

    1 week ago

    GFL Environmental Schererville, United States

    The Technical Services Coordinator is primarily responsible to ensure excellence in providing technical support for Hazardous and Non-Hazardous Waste Management Services while maintaining and strengthening positive relationships with customers, contractors and GFL Support Staff. ...

  • Agiliti Health, Inc.

    Technical Services Coordinator

    1 week ago

    Agiliti Health, Inc. Chicago, United States

    Job Description: · The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired a ...

  • Per Se Group

    Director of Technical Services

    1 week ago

    Per Se Group CHICAGO, United States Full time

    Per Se Group has an opportunity to work for one of the largest, 100% renewable energy companies with no fossil legacy in the world offering a wide portfolio of tailored energy solutions so that clients can meet their decarbonization goals. · As Director of Technical Services, you ...

  • Cook County Sheriff

    supervisor, technical services

    3 weeks ago

    Cook County Sheriff Chicago, United States

    Provide day-to-day work direction and supervise to maintain steady workflow and productivity in Information. Technology (IT) support, operations, and activities. Manage technical services for the Bureau/ Department andprovide system and other technic Supervisor, Management, Facil ...

  • YER

    Technical Services Engineer

    3 weeks ago

    YER Chicago, United States

    The Technical Services Engineer, under the supervision of the Service and Spare Parts Manager, will serve customers by providing product and service information, resolving product and service problems. The goal is to ensure excellent service standards, respond efficiently to cust ...

  • Vetoquinol USA

    Technical Services Veterinarian

    3 weeks ago

    Vetoquinol USA Chicago, United States

    Preference will be given to candidates who live in or in close proximity to the below cities to be considered for this role: · Territory-Chicagoland: Chicago, IL, Milwaukee, WI, Madison, WI · Description · The Technical Services Veterinarian develops and grows the company's comm ...

  • Cps4jobs

    Technical Service Engineer

    4 hours ago

    Cps4jobs Chicago, United States

    Process Engineer/Chemical Engineer/Chemical Process Engineer/Production Engineer/Mechanical Engineer/Engineer/Design Engineer/Pharmaceuticals/Food Manufacturing/Food&Bev/Distilleries/Distilling/Technical Service Engineer/Process Design/Chemicals/PSM/Chemical Manufacturing/Chemica ...

  • CPS

    Technical Service Engineer

    3 weeks ago

    CPS Chicago, United States

    Posted: · 04/05/2024 · Industry: · Chemical Engineering · Job Number: · 4/5infoJC · Pay Rate: · $80,000/year - $100,000/year · Remote Friendly: · Experience: · Job Description · Process Engineer/Chemical Engineer/Chemical Process Engineer/Production Engineer/Mechanical ...

  • CPS

    Technical Service Engineer

    1 week ago

    CPS Chicago, United States

    Process Engineer/Chemical Engineer/Chemical Process Engineer/Production Engineer/Mechanical Engineer/Engineer/Design Engineer/Pharmaceuticals/Food Manufacturing/Food& Bev /Distilleries/Distilling/Technical Service Engineer/Process Design/Chemicals/ PSM /Chemical Manufacturing/Che ...

  • Per Se Group

    Director of Technical Services

    2 weeks ago

    Per Se Group Chicago, IL, United States

    Per Se Group has an opportunity to work for one of the largest, 100% renewable energy companies with no fossil legacy in the world offering a wide portfolio of tailored energy solutions so that clients can meet their decarbonization goals. · As Director of Technical Services, you ...

  • Corporacion Acciona Eolica SL

    Director, Technical Services

    3 weeks ago

    Corporacion Acciona Eolica SL Chicago, United States

    ACCIONA Energía is the biggest 100% renewable energy company with no fossil legacy in the world. With more than 30 years of experience and operations in 20 countries on five continents, ACCIONA Energía offers a wide portfolio of tailored energy solutions so that its corporate and ...

  • PER SE GROUP INC

    Director of Technical Services

    3 weeks ago

    PER SE GROUP INC Chicago, United States

    Per Se Group has an opportunity to work for one of the largest, 100% renewable energy companies with no fossil legacy in the world offering a wide portfolio of tailored energy solutions so that clients can meet their decarbonization goals. · As Director of Technical Services, yo ...

  • Acciona

    Director, Technical Services

    3 weeks ago

    Acciona Chicago, United States

    ACCIONA Energa is the biggest 100% renewable energy company with no fossil legacy in the world. With more than 30 years of experience and operations in 20 countries on five continents, ACCIONA Energa offers a wide portfolio of tailored energy solutions so that its corporate and i ...

  • YER

    Technical Services Engineer

    1 week ago

    YER Chicago, United States

    The Technical Services Engineer, under the supervision of the Service and Spare Parts Manager, will serve customers by providing product and service information, resolving product and service problems. The goal is to ensure excellent service standards, respond efficiently to cust ...

  • Crown Cork & Seal Co, Inc.

    Manager, Technical Service

    3 weeks ago

    Crown Cork & Seal Co, Inc. Chicago, United States

    CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods.At Crown, we are passionate about helping our customers build their brands and connect with consumers around ...