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Appleton

    Part-Time Office Assistant - Appleton, United States - Outagamie County

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    Part time
    Description
    Part-Time Office Assistant (Mental Health Division)

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    Part-Time Office Assistant (Mental Health Division)

    Salary

    $20.73 Hourly

    Location

    Appleton, WI

    Job Type

    Part-time Benefit Eligible

    Job Number

    2402931

    Department

    DHHS System Support

    Division

    Mental Health Services

    Opening Date

    05/03/2024

    Description

    Benefits

    Questions


    CORE VALUES
    Invested in Serving Devoted to positively impacting our communities

    Better Together Inspire unity by promoting collaboration, trust and respect

    Create Progress Encourage growth through innovation to advance and succeed

    Support Through Compassion Prioritize one another through communication, inclusion and transparency to bolster our community

    Position Purpose


    The Office Assistant performs a variety of general and specialized administrative functions to assist the Department of Health and Human Services with providing services to the public.

    Office Assistant staff will be cross trained within other divisions of Health and Human Services.


    Schedule:
    Wednesdays 1:00 p.m. - 5:00 p.m.

    Thursdays 8:30 a.m. - 5:00 p.m.

    Fridays 8:30 a.m. - 5:00 p.m.


    Remote work:
    Remote work will be considered with one day per week after successful completion of training.

    Key Responsibilities

    The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

    Effectively communicating with the public.

    Greeting and directing the public, providing program information, answering multi-line telephone, taking messages, making referrals to other services when appropriate, and otherwise assisting the public.

    Gathers and documents information to determine client enrollment into programs. Schedules appointments. Enters data and program specific information into various computer systems, programs, and case files.


    Prepares, edits and revises various documents including correspondence, reports, meeting minutes, questionnaires, etc., from handwritten notes, recorded voice dictation, meeting information, or prior documents, using typewriter or computer and word processing and speech recognition software.

    Opens, maintains, and closes electronic or hard copy files/charts. Performs file maintenance and destruction following applicable policy and procedure. Scans documents into electronic case files.

    Develop and maintain spreadsheets, create charts and tables, or generate reports.

    Process, distribute, and/or scan mail following standard procedures.

    Processes paperwork specific to the assigned division. Prepares legal documents and processes paperwork for court actions. Opens and files court documents as appropriate. Coordinates serving the client with court documents.

    Completes background checks and performs notary duties


    May provide financial assistance functions to Department and/or clientele including depositing checks and allowances, setting up and maintaining payment accounts, preparing bills, handling petty cash and maintaining associated records, preparing billing statements, preparing requisitions or purchase orders.

    Maintains inventory of office and computer supplies, forms, papers, verify bills when received, and arranging for payment.

    Education/Certifications/Experience Requirements

    Minimum of a high school diploma or GED equivalent with at least two years of office experience.

    Experience in Word, Excel, machine transcription, scanning, and public contact preferred.

    Or any combination of education and experience that provides equivalent knowledge, skills, and abilities

    Required or Preferred Skills

    Knowledge of and ability to use modern office practices, procedures, and equipment.

    Skill in operation of computers and software programs utilized by the department.

    Demonstrated ability to type a minimum of 40 wpm with 95% accuracy. After the first year, will demonstrate ability to type 50 wpm with 95% accuracy.

    Effectively communicate in English. The ability to understand and follow written and oral instructions.

    Determine priorities, multi-task, plan and organize work schedule to meet deadlines and goals.

    Respect individual and their differences, and work with members of all socioeconomic groups.

    Maintain confidentiality and accountability

    Establish and maintain effective working relationships with co-workers, other county and department employees, and the general public.

    Ability to add, subtract, multiply, divide, and figure simple mathematical calculations.

    Ability to lift, carry, push, pull or otherwise move up to 20 pounds. Understand and use proper body mechanics.

    OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER.

    IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.


    Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week.


    Learn more today by visiting:
    OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER.

    IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.


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