- Provide tier 2 and 3 technical support to end users
- Setup, troubleshoot, and maintain desktop and mobile computing environment
- Respond to technical assistance requests via calls, emails, and in-person interactions
- Offer in-person support to executives and handle Jira tickets
- Participate in Desktop level 2 tasks
- 5+ years of IT support experience with customer/client interaction
- Proficiency in Windows 10/11 and Microsoft Office 365
- Experience in PC troubleshooting and problem resolution
- Knowledge of Active Directory, Group Policy, and Remote Desktop Support
- Strong oral and written communication skills
- Ability to provide white-glove support
- Hourly rate during the contract period
- Salary + Benefits upon permanent hire
- Medical, Dental, and Vision Insurance options
- Health Savings Account and Flexible Spending Accounts
- Various Insurance options including Life, Disability, and Hospital Indemnity
- 401(k) with employer match, Paid Sick Time Leave
- Legal and Identity Protection Plans, Pre-tax Commuter Benefit
- 529 College Saver Plan
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IT Support Analyst
3 weeks ago
Collaborative Imaging Technology Plano, United StatesWhat is Collaborative Imaging Technology? · We are a team of forward-thinking physicians and business experts that came together to form a Radiologist owned alliance. With expertise in the RCM sector of healthcare, and driven by tech that utilizes machine learning, artificial i ...
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IT Support Analyst
2 weeks ago
Collaborative Imaging Technology Plano, United StatesJob Description · Job DescriptionWhat is Collaborative Imaging Technology? · We are a team of forward-thinking physicians and business experts that came together to form a Radiologist owned alliance. With expertise in the RCM sector of healthcare, and driven by tech that utilize ...
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Technical Support Analyst
1 day ago
Doyon Plano, United StatesOverview · JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolv ...
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Client Account Support Senior Analyst
2 weeks ago
The Cigna Group Plano, United States Full timePlease note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week. · The Sales Client Account Support Senior Analyst role provides professional · input to Client Services assignments and projects for a designated book of · b ...
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L-1 Support Analyst
1 week ago
Tabit - Restaurant Technologies Plano, United StatesTabit, a leading mobile-first restaurant Point-of-Sale technology provider is seeking an enthusiastic self-starter who understands restaurant/hotel operations to join our team as a Level 1 Support Analyst in our Plano office. The ideal candidate is highly technical, organized, an ...
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L-1 Support Analyst
1 week ago
Tabit - Restaurant Technologies Plano, United StatesTabit, a leading mobile-first restaurant Point-of-Sale technology provider is seeking an enthusiastic self-starter who understands restaurant/hotel operations to join our team as a Level 1 Support Analyst in our Plano office. The ideal candidate is highly technical, organized, an ...
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IT Support Analyst
2 weeks ago
LURIN Management Services LLC Richardson, United StatesJob Description · Job DescriptionDescription:Position Summary · As an IT Support Technician at LURIN, you will be at the forefront of maintaining the technological infrastructure that supports our vibrant office environment. This role requires a blend of expertise in hardware, so ...
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Help Desk Support Analyst
3 weeks ago
LanceSoft Plano, United StatesJob Description · Help Desktop Support · Location: Plano, TX_Must sit onsite in Plano, TX hybrid (Mon-Wed onsite/Thu-Sun remote) · Duration: 6+months · Client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and a ...
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Tier 2/3 Support Analyst
3 weeks ago
Motion Recruitment Partners LLC Plano, United StatesTier 2/3 Support Analyst / Plano, TX · Plano, Texas · Onsite · Contract · $30/hr - $40/hr · A premier home builder that has offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to join their team in their Plano, TX office. · They are ideally looking for cand ...
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Client Account Support Senior Analyst
2 weeks ago
Cigna Plano, United StatesPlease note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week. · The Sales Client Account Support Senior Analyst role provides professional · input to Client Services assignments and projects for a designated book of · bu ...
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Application Support Analyst
3 weeks ago
Insight Global Plano, United StatesJob Description · Insight Global is searching for a Systems Application Support Analyst. This person will be responsible for tier1-3 troubleshooting on project-based issues that appear in the ticketing que. Working heavy on troubleshooting issues that appear in the systems on the ...
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Product Support Analyst
3 weeks ago
FinThrive Plano, United StatesAbout FinThrive · FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology-developing award-winni ...
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Product Support Analyst
2 weeks ago
FinThrive Plano, United StatesAbout FinThriveFinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology-developing award-winning r ...
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Sales Support Analyst
3 weeks ago
Diodes Incorporated Plano, United StatesJob Description · Job DescriptionPrinciple Duties and Responsibilities: · 1. Provide technical support of Sales and marketing by performing the following: · Primary Americas web and telephone inquiry focus for Discrete and IC product and circuit applications engineering support ...
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Technical Support Analyst
4 weeks ago
CCS Horizon Plano, United StatesJob Description · Job DescriptionCandidate Requirements: · Bachelor of Science degree with 2 years of related technical experience *or* 5 years+ experience in an IT support discipline. · Minimum of 3 years experience with Windows servers, Azure, and Active Directory · Minimum of ...
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BCForward Plano, United StatesJob Description · Job DescriptionPosition Title: Helpdesk Technician · Location: Remote · Duration: 12+ months of Contract with possibility of extension · Job Description · Essential Job Functions: · • Offer basic technical support in infrastructure services, responding to issues ...
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Technical Support Analyst I
4 days ago
BGSF Plano, United StatesTechnical Support Analyst I · Essential Duties · • Provide Level I support remotely via phone, remote tools, or onsite as needed. · • Troubleshoot software and hardware failures. · • Set up Microsoft Surface and Dell laptop units. · • Install hardware and peripheral compone ...
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Lead Analyst, WMS Support
1 week ago
GXO Plano, United StatesLogistics at full potential. · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...
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IT Support Analyst
4 days ago
LURIN Management Services LLC Richardson, United States:Position Summary · As an IT Support Technician at LURIN, you will be at the forefront of maintaining the technological infrastructure that supports our vibrant office environment. This role requires a blend of expertise in hardware, software, and network systems with a strong em ...
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Help Desk Support Analyst
3 weeks ago
LanceSoft, Inc. Plano, United StatesJob Description · Help Desktop Support · Location: Plano, TX_Must sit onsite in Plano, TX hybrid (Mon-Wed onsite/Thu-Sun remote) · Duration: 6+months · Client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accu ...
Tier 2/3 Support Analyst - Plano, United States - Motion Recruitment
Description
A highly reputable home construction company with multiple offices across Texas is seeking a Tier 2/3 Technical Support Analyst to join their team at their Plano, TX location.
Responsibilities:
Required Skills & Experience:
The Offer:
Benefits Package includes:
Motion Recruitment Partners is proud to be an Equal Opportunity Employer, valuing Veterans, individuals with Disabilities, and Women. All applicants must be legally authorized to work on a full-time basis in the country of application, and no sponsorship is available at this time. Accommodations will be provided as needed during the hiring process in accordance with company policy.
Posted by: Jillian Freesman
Specialization: Technical Support
