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Tier 2/3 Support Analyst - Plano, United States - Motion Recruitment Partners LLC
Description
Tier 2/3 Support Analyst / Plano, TXPlano, Texas
Onsite
Contract
$30/hr - $40/hr
A premier home builder that has offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to join their team in their Plano, TX office.
They are ideally looking for candidates with 5 years of experience providing tier one through three support, with a main focus on tier two and three support.
In this role you'll be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment by respond to calls, emails and in-person requests for technical assistance.
The client is looking for candidates that have experience providing in person support to executives, addressing tickets with Jira, and other project work related to Desktop level 2 tasks.
This will be an onsite 3-6 month contract to hire position in Plano, TX.Required Skills & Experience
5+ Years of experience providing IT support in a customer/client facing role
Windows 10/11
Microsoft Office 365
PC troubleshooting and issue resolution
Active Directory and Group Policy
Remote Desktop Support and in person deskside support
Excellent oral and written communication skills
White glove support
The Offer
Hourly rate on contract
Salary + Benefits upon conversion
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women.
All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available.
Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.Posted by:
Jillian Freesman
Specialization:
Technical Support
