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    Technical Support Analyst - Plano, United States - CCS Horizon

    CCS Horizon
    CCS Horizon Plano, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Candidate Requirements:

    Bachelor of Science degree with 2 years of related technical experience *or* 5 years+ experience in an IT support discipline.

    Minimum of 3 years experience with Windows servers, Azure, and Active Directory

    Minimum of 3 years experience in networking and internet technologies

    Minimum of 3 years experience in Microsoft operating systems and support

    Minimum of 3 years experience in a technical support and troubleshooting

    Individual must have a thorough knowledge of Active Directory, Azure, Office 365, and networking

    Must be able to work with Azure and configure routers and servers in small to medium business environments.

    Must have strong communications skills and be able to explain issues to end users.

    Though not a regular occurrence, must be willing to work weekends and after hours when required.

    Also desire candidates with:

    Experience in Hyper-V and VMWare. Certifications are highly desirable.

    Knowledge in Office 365 and SQL (for technical support)

    Microsoft Certifications including Windows, Exchange, Hyper-V and other are highly desirable

    Strong experience in Microsoft applications

    Experience with Cisco, WatchGuard, SonicWall, Meraki, and Fortinet routers and switches a plus

    Benefits:

    Generous bonuses based upon overall individual and company performance

    100% health insurance paid for employee

    2 weeks vacation in first year

    401k offered for employees. Includes employer-matching contributions

    Excellent salary + mileage. Salary is based upon experience.

    Company DescriptionCCS Horizon provides IT services to small to medium sized businesses. We're a growing IT company that has been in business since 1996. We're looking for smart and honest employees who love technology to help us grow our business.

    Company Description

    CCS Horizon provides IT services to small to medium sized businesses. We're a growing IT company that has been in business since 1996. We're looking for smart and honest employees who love technology to help us grow our business.
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