- Resolve technical issues relating to both hardware and software we provide for our clients and for our internal departments.
- Resolve issues related to PACS systems and PACS administration.
- Manage user accounts and email accounts in a wide variety of systems.
- Escalate and assign tickets to the appropriate resources.
- Assist with onboarding and offboarding team members.
- A team player capable of completing complex business challenges collaboratively.
- A "go-getter" focused on quality.
- Skilled at tracking and completing projects on time.
- A problem-solver with strong analytical skills.
- Excited to constantly learn new things and have a lifelong learner mindset.
- Excellent with written and verbal communication.
- Able and willing to work on-call on some nights and weekends.
- 1-2 years of experience working in IT, or equivalent education. Healthcare experience a plus.
- An understanding of computer hardware and the ability to troubleshoot hardware issues.
- Working knowledge of Windows 10 and Office 365
- Competitive compensation packages
- Paid vacation and sick time
- Flexible work schedules
- Education and professional development stipend
- Health, dental, and vision benefits, with employer HSA contribution
- Long-term disability, short-term disability, and life insurances
- 401(k)
-
IT Support Analyst
2 weeks ago
Collaborative Imaging Technology Plano, United StatesJob Description · Job DescriptionWhat is Collaborative Imaging Technology? · We are a team of forward-thinking physicians and business experts that came together to form a Radiologist owned alliance. With expertise in the RCM sector of healthcare, and driven by tech that utilize ...
-
L-1 Support Analyst
2 weeks ago
Tabit - Restaurant Technologies Plano, United StatesTabit, a leading mobile-first restaurant Point-of-Sale technology provider is seeking an enthusiastic self-starter who understands restaurant/hotel operations to join our team as a Level 1 Support Analyst in our Plano office. The ideal candidate is highly technical, organized, an ...
-
Technical Support Analyst
4 days ago
Doyon Plano, United StatesOverview · JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolv ...
-
Client Account Support Senior Analyst
2 weeks ago
The Cigna Group Plano, United States Full timePlease note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week. · The Sales Client Account Support Senior Analyst role provides professional · input to Client Services assignments and projects for a designated book of · b ...
-
L-1 Support Analyst
2 weeks ago
Tabit - Restaurant Technologies Plano, United StatesTabit, a leading mobile-first restaurant Point-of-Sale technology provider is seeking an enthusiastic self-starter who understands restaurant/hotel operations to join our team as a Level 1 Support Analyst in our Plano office. The ideal candidate is highly technical, organized, an ...
-
IT Support Analyst
13 hours ago
Lurin Management Services Llc Richardson, United StatesJob Type · Full-time · Description · Position Summary · As an IT Support Technician at LURIN, you will be at the forefront of maintaining the technological infrastructure that supports our vibrant office environment. This role requires a blend of expertise in hardware, software ...
-
IT Support Analyst
2 weeks ago
LURIN Management Services LLC Richardson, United StatesJob Description · Job DescriptionDescription:Position Summary · As an IT Support Technician at LURIN, you will be at the forefront of maintaining the technological infrastructure that supports our vibrant office environment. This role requires a blend of expertise in hardware, so ...
-
Help Desk Support Analyst
3 weeks ago
LanceSoft Plano, United StatesJob Description · Help Desktop Support · Location: Plano, TX_Must sit onsite in Plano, TX hybrid (Mon-Wed onsite/Thu-Sun remote) · Duration: 6+months · Client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and a ...
-
Client Account Support Senior Analyst
2 weeks ago
Cigna Plano, United StatesPlease note: This hybrid role will require the incumbent candidate to come into the local Cigna office 2-3 days per week. · The Sales Client Account Support Senior Analyst role provides professional · input to Client Services assignments and projects for a designated book of · bu ...
-
Application Support Analyst
3 weeks ago
Insight Global Plano, United StatesJob Description · Insight Global is searching for a Systems Application Support Analyst. This person will be responsible for tier1-3 troubleshooting on project-based issues that appear in the ticketing que. Working heavy on troubleshooting issues that appear in the systems on the ...
-
Product Support Analyst
3 weeks ago
FinThrive Plano, United StatesAbout FinThriveFinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology-developing award-winning r ...
-
Product Support Analyst
3 weeks ago
FinThrive Plano, United StatesAbout FinThrive · FinThrive is advancing the healthcare economy. We rethink revenue management to pave the way for a healthcare system that ensures every transaction and patient experience is addressed holistically. We're making breakthroughs in technology-developing award-winni ...
-
Sales Support Analyst
3 weeks ago
Diodes Incorporated Plano, United StatesJob Description · Job DescriptionPrinciple Duties and Responsibilities: · 1. Provide technical support of Sales and marketing by performing the following: · Primary Americas web and telephone inquiry focus for Discrete and IC product and circuit applications engineering support ...
-
StarTekk Plano, United StatesJob Description · The Production Support Data Analyst is a hands-on position with a focus on supporting the data accuracy and completeness within the enterprise data warehouse. The position will work within IT to help Client maintain the enterprise data warehouse architecture. Fu ...
-
BCForward Plano, United StatesJob Description · Job DescriptionPosition Title: Helpdesk Technician · Location: Remote · Duration: 12+ months of Contract with possibility of extension · Job Description · Essential Job Functions: · • Offer basic technical support in infrastructure services, responding to issues ...
-
Production Support Data Analyst with P&C Domain
21 hours ago
Startekk Inc Plano, United StatesJob Description · Job DescriptionCompany Description · StarTekk's adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridg ...
-
Technical Support Analyst I
6 days ago
BGSF Plano, United StatesTechnical Support Analyst I · Essential Duties · • Provide Level I support remotely via phone, remote tools, or onsite as needed. · • Troubleshoot software and hardware failures. · • Set up Microsoft Surface and Dell laptop units. · • Install hardware and peripheral compone ...
-
Lead Analyst, WMS Support
1 week ago
GXO Plano, United StatesLogistics at full potential. · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...
-
Senior Management Analyst Support
5 days ago
Orangepeople Plano, TX, United StatesThis position is a key member of the accounting team that ensures accurate preparation of financial information and reports, timely completion of period close process, and review of account reconciliations. This position also assists internal or external audit requirements and va ...
-
Tier 2/3 Support Analyst
6 days ago
Motion Recruitment Plano, United StatesA premier home builder that has offices throughout Texas is looking to bring on a Tier 2/3 Support Analyst to join their team in their Plano, TX office. · They are ideally looking for candidates with 5 years of experience providing tier one through three support, with a main foc ...
IT Support Analyst - Plano, United States - Collaborative Imaging Technology
Description
What is Collaborative Imaging Technology?
We are a team of forward-thinking physicians and business experts that came together to form a Radiologist owned alliance. With expertise in the RCM sector of healthcare, and driven by tech that utilizes machine learning, artificial intelligence, and other proprietary applications, our goal is to combat the growing threat of consolidation in Radiology, physician burn-out, and operational inefficiencies plaguing physicians and independent practices. With our help, our partners can focus on what is important – patient care.
You will join a team that is passionate about our mission, are experts in their fields, and value innovation that moves the needle for our partners and industry. If what we are doing excites you, we would love to talk to you. Come work with us
What we are looking for
We are looking for an IT Support Analyst to join our team. Your objective in this role is to handle incoming IT technical issues from our clients as well as our internal business units. You will also support our PACS systems and related applications.
Our work directly supports healthcare professionals, and your work as an IT Support Analyst has a direct and positive impact on our ability to develop, support, and maintain our partnership with our internal and external stakeholders.
Your responsibilities
You are
You have
We offer
*This is a Hybrid job - 50% remote with occasional onsite visits*
Collaborative Imaging Technology provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual's race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email ; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.
Collaborative Imaging provides equal employment opportunities for all applicants and employees. All qualified applicants will be considered regardless of an individual's race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please contact us; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.