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Canton

    Payment Specialist - Canton, United States - Dollar Bank

    Dollar Bank
    Dollar Bank Canton, United States

    3 weeks ago

    Dollar Bank background
    Administrative
    Description

    The primary purpose of this job is to perform certain functions relating to loan payoffs and posting payments via the servicing system. The Payment Specialist I must understand and adhere to regulatory requirements related to all payment and payoff posting functions.

    Qualifications:

    • High School Diploma/GED required. Associate degree preferred.
    • Proficient math skills including the ability to amortize post loan payments and

    calculate payoff figures

    • Bookkeeping or accounting background helpful.
    • Knowledge of general mortgage regulations and Sagent/LoanServ or other

    loan servicing system helpful

    • Notary certification or ability to obtain Notary certification in a timely manner
    • Strong interpersonal skills and the ability to work effectively both

    independently and within a team environment

    • Proven time-management, multi-tasking, and prioritization skills
    • High degree of accuracy, attention to detail, and organizational skills
    • Ability to maintain confidentiality and privacy
    • Good written and verbal communication skills
    • Self-Motivated to meet and exceed goals and expectations
    • Proficient in the use of Windows, Microsoft Office, and Web Browsing
    • Technical aptitude to master and navigate all software and office equipment
    • Ability to work overtime as may be required

    Principal Activities and Duties:

    • Processing requests for payoff figures and issuing payoff statements
    • Processing payoff funds
    • Preparing satisfactions
    • Incoming mail, reports and record keeping
    • Scanning functions
    • Posting payoffs, payments, and various other transactions
    • Ensure department maintains compliance with company procedures,

    investor/insurer/guarantor guidelines, and state and federal regulatory

    requirements

    • Satisfy the needs of internal and external customers

    Physical Requirements and Working Conditions:

    Perform sedentary to light work (able to lift up to 20 pounds from floor to waist, and/or a negligible amount of force constantly to lift, carry, push, pull, grasp, or otherwise move objects). See, hear, talk and perform tasks requiring manual dexterity and visual acuity; sit, stand, walk, crouch, reach, pull, push and other similar, repetitive tasks requiring physical activity. Able to operate standard office/computer equipment such as photocopiers, fax machines, computers, iPads, scanners, calculators, etc.

    Note:

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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