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    Training Specialist - Dallas, United States - Oncor Electric Delivery

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    Full time
    Description

    Summary

    This position is responsible for the development, execution, and continued support of the Transmission Engineering training and safety programs. This includes creating, revising, and delivering training courses and materials throughout the Transmission Engineering organization as well as evaluating the success of assigned training courses and curriculum to ensure they meet Company and organizational needs. Incumbent must exhibit excellent communication skills with the ability to communicate complex subject matter to a variety of audiences using effective instructional methods and technologies.

    Key Roles & Responsibilities

    • Develop and maintain Transmission Engineering training documents and curriculums.
    • Collaborate with key stakeholders to conduct training needs analysis and identify appropriate training solutions.
    • Communicate complex subject matter to a variety of audiences.
    • Conduct workshops and focus groups to analyze, develop, and document process flows.
    • Design, develop, and deliver training and development programs that comply with regulations, company policies, procedures, work rules and management expectations and include an appropriate variety of instructional methods, settings, and technologies.
    • Provide support for online knowledgebase tools which contain detailed information for employees regarding work processes and procedures.
    • Facilitate meetings with internal and external cross-functional teams to ensure new processes and changes to existing processes are accurately trained.
    • Stay abreast of training methodology and tools for various levels of training delivery.
    • Assist the Transmission Engineering Coordinator as needed.
    • Perform all essential functions and aspects of the job description including any other specific job requirements.

    Education, Experience, & Skills

    • Preferred Bachelor Degree with 2 years' experience in communications, training, instructional design or related field, or high school diploma with 5 years work experience in communications, training, instructional design or related field.
    • Experience in electric utility industry preferred.
    • Experience in Microsoft Office Suite (Visio, Word, Excel, PowerPoint).
    • Ability to work in an open, collaborative environment.
    • Strong interpersonal communication skills.
    • Strong process design and development skills.
    • Excellent written and oral communication skills.
    • Excellent planning, organizational, time management, multi-tasking, and prioritizing skills.
    • Self-starter, highly motivated with the ability to work independently or collaboratively.
    • Experience with E-learning authoring tools (ex: Articulate/Rise), learning management systems, and multimedia technology a preferred.

    Measures of Success

    Effective leadership; acts responsibly and is self-directed.

    Strong, productive relationships with both external/internal constituents and proactively develops solutions to improve service.

    Analyzes performance gaps and training needs, requirements, and requests in a manner that effectively identifies when training is an appropriate solution and what training is appropriate.

    Designs, develops and delivers safe, effective, relevant, technically accurate, and innovative performance-based training and communications that meet Company's needs.

    Read the full posting.

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