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Pool Cabana Host
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Cabana Server
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supervisor - pool and beverage
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Seasonal Pool Receptionist
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Pool Supervisor
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Cabana Attendant
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Pool Hut Attendant
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Deck Attendant
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pool beverage server
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Pool Beverage Server
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Golden Entertainment Las Vegas, United States: · Summary: · Provides timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follo ...
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Pool Attendant
2 weeks ago
MGM Resorts International Las Vegas, United StatesTHE JOB · As a Pool Guest Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their st ...
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Pool Attendant
4 days ago
Golden Entertainment Las Vegas, United States: · Summary: Maintain the appearance of the pool to hotel standards at all times. Monitors all activity at the pool, enforces rules, and provides assistance to guests as needed. Provides outstanding guest service at all times. · Essential Functions and Responsibilities: Open or ...
Host Pool Cabana - Las Vegas, United States - MGM Resorts
Description
**Host Pool Cabana (Excalibur)**
Location Las Vegas, Nevada, United States of America JOB DESCRIPTION **Location:**
Las Vegas, NevadaBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: ***To Entertain The Human Race.***
**PRIMARY PURPOSE:**
As a Cabana Host I, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create **WOW** moments and memories they will carry with them far beyond their stay with us.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipate guest needs and provide assistance with seating cabanas or general pool and property information
Respond to and resolve any guest complaints in alignment with S.H.O.W. Service Basics, exceeding guest expectations and providing all other supporting services
Assist with inventory for ordering of supplies and ensure cabanas are set up prior to opening each day
Deliver a seamless and professional experience by assisting with cabana arrivals/departures and walk-ins and all other tasks associated with cabana check-ins and check-outs
Be prepared to knowledgeably answer any questions your cabana guests may ask about offerings at the pool and inside the hotel
Work closely with VIP services and beverage team to ensure guests are receiving the highest level of service possible
Achieve a positive and lasting impression by ensuring correct charges and credits are posted, collecting payments, handling room and credit transactions, and demonstrating responsibility in balancing all transactions using proper cash handling procedures
Answer incoming guest, internal and external calls including radio communications, assist with cabana check in and wait lists, prepare and stock cabanas for guests, perform opening and closing duties for cabanas and maintain the appearance of the pool deck throughout the shift which includes straightening and stacking of chairs, collecting soiled towels and trash, and moving chairs
Perform other job-related duties as requested
**KNOWLEDGE, SKILLS, AND ABILITIES:**
Able to effectively communicate in English, in both written and verbal forms
Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
Ability to multi-task and work well in a fast paced, team-oriented environment
Effective listening abilities with strong judgment skills
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
**MINIMUM REQUIREMENTS:**
No minimum requirements
**PREFERRED:**
High school diploma or equivalent
One (1) year of cash handling experience
Experience in a similar luxury resort setting
We Entertain the Human Race MGM Resorts International develops, builds, and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting, and convention facilities, and high-quality retail and gaming experiences.
With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 30 unique hotel and destination gaming offerings, including some of the most recognizable resort brands in the industry. Were proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.
While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.
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